TeamSpeak server not allowing anyone to connect

My TeamSpeak3 server won’t allow anyone to connect. This is a new issue that occurred yesterday.

What is written in the log when someone tries to connect?
Please give us the log, we need more information.

Make sure:

  • Your server is running
  • You checked the server log
  • Your IP hasn’t changed
  • People out there use the right IP & Port
  • Firewall allows traffic to UDP on port 9987
3 Likes

moved by moderator

Hello, I can not connect to my server, although it is running according to Linux status query.

Here is the log:

2023-01-02 09:35:06.214908|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.13.7 (2022-06-20 12:21:53)
2023-01-02 09:35:06.215018|INFO |ServerLibPriv | |SystemInformation: Linux 5.10.0-20-amd64 #1 SMP Debian 5.10.158-2 (2022-12-13) x86_64 Binary: 64bit
2023-01-02 09:35:06.215037|INFO |ServerLibPriv | |Using hardware aes
2023-01-02 09:35:06.219406|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
2023-01-02 09:35:06.219444|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
2023-01-02 09:35:06.227897|INFO |DatabaseQuery | |checking database integrity (may take a while)
2023-01-02 09:35:06.634078|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
2023-01-02 09:35:06.634255|INFO |Accounting | |Licensing Information
2023-01-02 09:35:06.634272|INFO |Accounting | |licensed to : Anonymous
2023-01-02 09:35:06.634282|INFO |Accounting | |type : No License
2023-01-02 09:35:06.634298|INFO |Accounting | |starting date : Tue Feb 1 00:00:00 2022
2023-01-02 09:35:06.634309|INFO |Accounting | |ending date : Thu Jul 1 00:00:00 2027
2023-01-02 09:35:06.634318|INFO |Accounting | |max virtualservers: 1
2023-01-02 09:35:06.634326|INFO |Accounting | |max slots : 32
2023-01-02 09:35:07.462205|INFO | | |Puzzle precompute time: 796
2023-01-02 09:35:07.463565|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
2023-01-02 09:35:07.468235|INFO |Query | |Using a query thread pool size of 2
2023-01-02 09:35:07.517624|INFO |Query | |listening for query on 0.0.0.0:10011, [::]:10011
2023-01-02 09:35:07.521843|INFO |Query | |listening for ssh query on 0.0.0.0:10022, [::]:10022
2023-01-02 09:35:07.521951|INFO |Query | |listening for http query on 0.0.0.0:10080, [::]:10080
2023-01-02 09:35:07.522008|INFO |CIDRManager | |updated query_ip_allowlist ips: 127.0.0.1/32, ::1/128,

Hello, how did you solve the problem?