TeamSpeak3 client failed to update by itself (over HTTPSS)

TeamSpeak Client
1

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image619×503 51.4 KB

updater failed to download the file update_win64.ini._lzma2_

I tested the connections to common domin of teamspeak, none of them failed.

Tried to use Fiddler to monitor the network events, 3 packets were loacted, showed below:

GET http://versions.teamspeak.com/ts3-client-2 HTTP/1.1
Host: versions.teamspeak.com
Connection: Keep-Alive
Accept-Encoding: gzip, deflate
Accept-Language: zh-CN,en,*
User-Agent: Mozilla/5.0


HTTP/1.1 200 OK
Connection: close
Content-Length: 190
Accept-Ranges: bytes
Access-Control-Allow-Origin: *
Cache-Control: max-age=600
Cache-Control: private
Cf-Cache-Status: DYNAMIC
Cf-Ray: 7ed5080b2d722ae3-LAX
Content-Type: application/octet-stream
Date: Thu, 27 Jul 2023 12:54:31 GMT
Etag: "64be7983-be"
Expires: Thu, 27 Jul 2023 13:04:31 GMT
Last-Modified: Mon, 24 Jul 2023 13:15:47 GMT
Server: cloudflare
X-Ts3-Signature: empty


server灏痧3.11.0
alpha_linux_x86婷3.5.6
beta_linux_x86婷3.5.6
stable_linux_x86婷3.5.6
alpha3.6.1
beta3.6.1
stable3.6.1

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OPTIONS https://teamspeakhelp.zendesk.com/frontendevents/dl?client=1B752747-577B-429A-A0E0-83861AF69088 HTTP/1.1
Host: teamspeakhelp.zendesk.com
Connection: keep-alive
Accept: */*
Access-Control-Request-Method: POST
Access-Control-Request-Headers: content-type
Origin: https://www.teamspeak.com
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36
Sec-Fetch-Mode: cors
Sec-Fetch-Site: cross-site
Sec-Fetch-Dest: empty
Accept-Encoding: gzip, deflate, br
Accept-Language: zh-CN,zh;q=0.9,zh-TW;q=0.8


HTTP/1.1 204 No Content
Date: Thu, 27 Jul 2023 12:55:46 GMT
Connection: keep-alive
access-control-allow-headers: Content-Type
access-control-allow-origin: *
access-control-max-age: 600
cache-control: max-age=600
vary: Origin
X-Zendesk-Zorg: yes
X-Request-ID: 7ed509dd9d0bf1ec-KHH
CF-Cache-Status: DYNAMIC
Report-To: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=x61EsSEawORHTxyHO3XYVbmkemrZwTy1SwShyue8xVxQNN2u%2Bv1xueYAIDta1CpjKvOGMvhZi1ulWl67xIZH8E9JWyB6OytJELB1H3BU0oKTw4OaOeFC9i5tyRjpYeF1g078Jr22%2BElaFh0%3D"}],"group":"cf-nel","max_age":604800}
NEL: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
Set-Cookie: __cfruid=9d0295137cbb6cbd9d5f1d54e134a5e700e84571-1690462546; path=/; domain=.teamspeakhelp.zendesk.com; HttpOnly; Secure; SameSite=None
Server: cloudflare
CF-RAY: 7ed509dd9d0bf1ec-KHH



------------------------------------------------------------------

POST https://teamspeakhelp.zendesk.com/frontendevents/dl?client=1B752747-577B-429A-A0E0-83861AF69088 HTTP/1.1
Host: teamspeakhelp.zendesk.com
Connection: keep-alive
Content-Length: 186
sec-ch-ua: "Not.A/Brand";v="8", "Chromium";v="114", "Google Chrome";v="114"
sec-ch-ua-platform: "Windows"
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36
Content-Type: application/json
Accept: */*
Origin: https://www.teamspeak.com
Sec-Fetch-Site: cross-site
Sec-Fetch-Mode: cors
Sec-Fetch-Dest: empty
Accept-Encoding: gzip, deflate, br
Accept-Language: zh-CN,zh;q=0.9,zh-TW;q=0.8

{"events":[{"analytics":{"action":"universal","category":"googleanalyticsused"},"buid":"4cf55679c9774ebea1310ed2b59c8e18","suid":"0bdb80123e8942aebfdce202bd140e54","version":"78936c0"}]}
HTTP/1.1 200 OK
Date: Thu, 27 Jul 2023 12:55:46 GMT
Content-Length: 0
Connection: keep-alive
access-control-allow-origin: *
vary: Origin
X-Zendesk-Zorg: yes
X-Request-ID: 7ed509e3ca11f1ec-KHH
CF-Cache-Status: DYNAMIC
Report-To: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=RK5MrD72vyr%2F1WdkAqDGd3s2GdXIbtc9EZ3JfjCr%2BRpTRrLiJq5e9VIcULsc6TLLKwySjpzSuzL0CpOEmmAxFccyS%2BpJcQdIqY%2FNgVYLoH40NDfBun%2FeGQJdC7TpCRsXxoFW%2F%2FPb70VhpW8%3D"}],"group":"cf-nel","max_age":604800}
NEL: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
Set-Cookie: __cfruid=9d0295137cbb6cbd9d5f1d54e134a5e700e84571-1690462546; path=/; domain=.teamspeakhelp.zendesk.com; HttpOnly; Secure; SameSite=None
Server: cloudflare
CF-RAY: 7ed509e3ca11f1ec-KHH



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is there any solution? It’s too troublesome to manually download the full package every time an update is published. orz

2

The strangest thing is the failed download event has been even never showed on the fiddler.

Is it that the updater does not support HTTP proxies(work as SS protocol)?

3

You can download the Client manually here:

https://files.teamspeak-services.com/releases/client/3.6.1/

4

HTTPSS is nothing we support. We expect that HTTP or HTTPS is used.

In that case please download the installer or turn off the proxy.

1 Like
5

yes, but i don’t want to do that every single update released

6

for some well known reasons, i am unable to reach teamspeak website without proxy…

7

There nothing we can about it.

You may visit a web proxy website and open the download URL in there (you may need rename the file afterwards).
https://files.teamspeak-services.com/releases/client/3.6.1/TeamSpeak3-Client-win64-3.6.1.exe

1 Like