Too many slots hosted but I'm way under the limit

2023-09-30 13:30:07.220688|INFO    |ServerLibPriv |   |TeamSpeak 3 Server 3.13.6 (2021-06-09 10:22:37)
2023-09-30 13:30:07.220896|INFO    |ServerLibPriv |   |SystemInformation: Linux 5.10.0-25-amd64 #1 SMP Debian 5.10.191-1 (2023-08-16) x86_64 Binary: 64bit
2023-09-30 13:30:07.220929|WARNING |ServerLibPriv |   |The system locale is set to "C" this can cause unexpected behavior. We advice you to repair your locale!
2023-09-30 13:30:07.220955|INFO    |ServerLibPriv |   |Using hardware aes
2023-09-30 13:30:07.223012|INFO    |DatabaseQuery |   |dbPlugin name:    MariaDB plugin, version 3, (c)TeamSpeak Systems GmbH
2023-09-30 13:30:07.223096|INFO    |DatabaseQuery |   |dbPlugin version: 2
2023-09-30 13:30:07.243216|INFO    |ServerLibPriv |   |updated server query admin password
2023-09-30 13:30:07.278326|INFO    |Accounting    |   |Licensing Information
2023-09-30 13:30:07.278437|INFO    |Accounting    |   |type              : Non-Profit License
2023-09-30 13:30:07.278478|INFO    |Accounting    |   |starting date     : Wed May 31 00:00:00 2023
2023-09-30 13:30:07.278500|INFO    |Accounting    |   |ending date       : Thu Dec 14 00:00:00 2023
2023-09-30 13:30:07.278528|INFO    |Accounting    |   |max virtualservers: 10
2023-09-30 13:30:07.278543|INFO    |Accounting    |   |max slots         : 512
2023-09-30 13:30:08.231633|INFO    |              |   |Puzzle precompute time: 897
2023-09-30 13:30:08.234276|INFO    |FileManager   |   |listening on 0.0.0.0:30033, [::]:30033
2023-09-30 13:30:08.249865|INFO    |Query         |   |Using a query thread pool size of 2
2023-09-30 13:30:08.352143|INFO    |Query         |   |listening for query on 0.0.0.0:10011, [::]:10011
2023-09-30 13:30:08.353966|INFO    |Query         |   |listening for ssh query on 0.0.0.0:10022, [::]:10022
2023-09-30 13:30:08.354566|INFO    |Query         |   |listening for http query on 0.0.0.0:10080, [::]:10080
2023-09-30 13:30:08.355058|INFO    |CIDRManager   |   |updated query_ip_allowlist ips: 127.0.0.1/32, ::1/128, REDACTED/32,
2023-09-30 13:30:08.355201|WARNING |ServerMain    |   |Warning - name 'query_ip_whitelist' from file ts3server.ini is deprecated (but understood), please use the new name 'query_ip_allowlist' instead.
2023-09-30 13:30:08.355238|WARNING |ServerMain    |   |Warning - name 'query_ip_blacklist' from file ts3server.ini is deprecated (but understood), please use the new name 'query_ip_denylist' instead.
2023-09-30 13:31:07.607963|ERROR   |Accounting    |   |too many slots hosted, shutting down!
2023-09-30 13:31:07.608801|ERROR   |Accounting    |   |too many slots hosted, shutting down!
2023-09-30 13:31:25.215521|INFO    |VirtualSvrMgr |   |startServer() VirtualServer(1) started
2023-09-30 13:31:31.137277|INFO    |VirtualSvrMgr |   |startServer() VirtualServer(1) started
2023-09-30 14:31:07.704334|ERROR   |Accounting    |   |too many slots hosted, shutting down!
2023-09-30 14:31:42.184147|INFO    |VirtualSvrMgr |   |startServer() VirtualServer(1) started
2023-09-30 15:31:07.837759|ERROR   |Accounting    |   |too many slots hosted, shutting down!
2023-10-01 00:00:07.299542|INFO    |VirtualSvrMgr |   |executing monthly interval
2023-10-01 00:00:07.319088|INFO    |VirtualSvrMgr |   |reset virtualserver traffic statistics
2023-10-01 12:33:55.969074|INFO    |              |   |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2023-10-01 12:36:28.583226|INFO    |VirtualSvrMgr |   |startServer() VirtualServer(1) started

Our server had 300 slots assigned, in the last couple of weeks it’s crashing due to “too many slots hosted” even when I set the slot limit to 32. By searching online and on this forum this happens when you kill the server process instead of stopping it. I tried to stop the server for a few hours (startscript stop) but it seems I have no luck.

You might reach out to [email protected] so they can check if the license got somehow corrupted. Or something like that.