Every time I click on options my TS closes on its own, without showing any error.
I’ve tried to do a clean reinstall, run as an administrator, in compatibility mode, among many other things I saw on the internet to try to solve the problem, but until the present moment I still can’t open the TS options.
Can anyone help me with this?
This should most definitely not happen.
I see you have some plugins installed.
Plugins are reloaded when opening the options.
This could be the issue.
Could you either
- start TeamSpeak with
- go to
%appdata%/TS3Client/plugins/ and delete / move all plugins.
I did both, but the TS is still closing on its own.
Then please post at least a log and your main hardware (cpu, graphics card, sound card) and operation system.
CPU: Ryzen 5 3600
GPU: GTX 1060 Gigabyte
Sound card: Realtek HD Integrated
SO: Windows 10 Pro v.20H2
2020-12-03 13:45:00.707100|INFO | | |TeamSpeak Client 3.5.5 (2020-11-04 09:57:47)
2020-12-03 13:45:00.707100|INFO | | |SystemInformation: Windows 10 (19042) x64 (AMD or Intel) Binary: 64bit
2020-12-03 13:45:00.707100|INFO | | |Using hardware aes
2020-12-03 13:45:00.771256|DEBUG |Direct Sound | |setting timer resolution to 1ms -
2020-12-03 13:45:00.837315|INFO | | |*** Time [SPAWN_EVENTCONVERTER]: 130
2020-12-03 13:45:00.871346|INFO |ClientUI | |OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (NVIDIA GeForce GTX 1060 3GB Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 18.104.22.168ea533f79a7)
2020-12-03 13:45:00.986509|INFO |Addons | |Checking for addon updates...
2020-12-03 13:45:00.996518|INFO |Plugins | |Loading plugin: teamspeak_control_plugin_win64.dll
2020-12-03 13:45:00.998520|INFO |ControlPlugin | |Control Plugin started, accepting connections
2020-12-03 13:45:01.076590|DEVELOP |Windows Audio Session| |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2020-12-03 13:45:01.076590|DEVELOP |Windows Audio Session| |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
2020-12-03 13:45:01.304784|INFO | | |*** Time [BUILD_GUI]: 226
2020-12-03 13:45:01.325803|INFO | | |*** Time [SERVERVIEW]: 251
2020-12-03 13:45:01.331808|INFO | | |*** Time [SERVERVIEWMANAGER]: 261
2020-12-03 13:45:01.406132|INFO | | |*** Time [MAINWINDOW]: 705
2020-12-03 13:45:01.406132|INFO | | |*** Time [INIT]: 706
2020-12-03 13:45:01.413137|INFO |ClientUI | |Qt version: 5.12.3
2020-12-03 13:45:01.413137|INFO |ClientUI | |Using configuration location: C:\Users\allan\AppData\Roaming\TS3Client\settings.db
2020-12-03 13:45:01.786476|INFO |Addon | |Addon up to date.
2020-12-03 13:45:01.905584|INFO |ClientUI | |Last update check was: qui dez 3 09:28:40 2020
2020-12-03 13:45:01.906584|INFO | | |Statistics report: Not yet, next report on qui dez 24 09:55:01 2020
2020-12-03 13:45:01.906584|INFO |Bookmarks | |Collecting autoconnect bookmarks
2020-12-03 13:45:02.407039|INFO |Newsticker | |Newsticker next check: sex dez 4 12:28:42 2020 GMT
logs can be found here:
The logs look good…
And for the Windows version the build number would be good to know.
Hmm. everything looks good.
Are there any crashdumps generated?
Yes. How can I send dump files?
As you can’t upload files to this all so great new forum …
You will have to use a file sharing service of your choice.
Those crashdumps don’t contain any personal information but your Windows username (the one in the path).
I am not sure but it feels like your windows installation is broken.
The call stack is basically a circle until the stack overflows.
may be able to help here more.
try to start ts as admin rights
I’ve tried with admin rights and as a compatibility mode.
But the problem remains.
I upgraded the TS just now and the problem was resolved.