Client crashes when I connect to a server

Jayson_Klemanson · November 8, 2022, 11:59am

merged by moderator

I’ve been having this problem for a long time and couldn’t find an answer anywhere. In general, when I try to connect to the server via IP, and press the “Connect” button, TeamSpeak just crashes and a window appears with the inscription “TeamSpeak 3 has completed its work” something like that, I don’t remember well. And if I click on the “Report” button, it says that an error “201” has occurred. But, if I go to the “List of servers” tab and try to go to any server from this list, then I will be able to connect, but I can’t by IP address. What to do?

OLFMSQL · November 8, 2022, 1:36pm

What is the exact error message?

What address are you trying to connect to?

Jayson_Klemanson · November 8, 2022, 1:39pm

ts-ls.ru

OLFMSQL · November 8, 2022, 1:45pm

what if you try to connect via this IP?
91.134.160.232:10069

Jayson_Klemanson · November 8, 2022, 1:47pm

Ok, I’ll try later and post the result.

TS.ChrisR · November 8, 2022, 2:40pm

The issue is the crash and not that he can not connect.
This is why the post was moved to this thread.

@Jayson_Klemanson please read and follow this post.
https://community.teamspeak.com/t/crash-on-start/4835/2

Jayson_Klemanson · November 8, 2022, 4:38pm

I live in Ukraine, please tell me which hosting to dump? Which one will you prefer to watch it on?

Evillucifer · November 9, 2022, 8:37am

Hello Community and Support
I have a problem with Teamspeak 3 right at startup when I try to connect to a server. The Teamspeak 3 Client crashes instantly… I have try with -safemode but doesn’t work for me…

[Crashreport]
Sent: 16384/101777 bytes

Sent: 101777/101777 bytes

Error: 201

<?xml version="1.0" encoding="UTF-8"?>

AccessDeniedInvalid according to Policy: Policy expired.ENY8RV5JKST2NTEW0bUiP5rgaZB/CyC7gVOrGYUNM0cZvIXPXEDqzPabt/xA6r8UPduD6jNjkisJyrivUifX3WblQcI=
[Crashreport end]

Crashdump File download from MediaFire

thank you in advance for help
Greetings Marcel

I should note → Teamspeak 5 runs without a problem… It’s only a Teamspeak 3 problem

TS.ChrisR · November 9, 2022, 8:54am

Thanks will forward this to our developers.

Meanwhile you may downgrade back to stable release. Just use the installer from the website and turn the beta channel off.

Evillucifer · November 9, 2022, 9:53am

I have test now the Stable Version… It’s a Beta Problem =) Stable Version works and with Plugins

Rikku · November 9, 2022, 4:33pm

I don’t have this Problem on the latest 3.6.0 Beta.
All plugins that I have are working fine for me.

Giova · November 9, 2022, 8:01pm

Here my crashdump
https://megaupload.nz/86Z2CfGeyd/ts3dump_1668024019906_zip

TS.ChrisR · November 10, 2022, 7:52am

@mindwiper , @Evillucifer , @Giova

What CPU do you have?

Evillucifer · November 10, 2022, 9:32am

I have a old CPU and Motherboard… But Win 10 Pro…

Giova · November 10, 2022, 7:19pm

AMD Athlon 64 X2 Dual Core 6000+

Akamos · July 10, 2023, 10:17am

Since today my ts3 client refuses to start, no error, nothing visual, just nothing happening at all. So far I’ve tried:

run as admin
compatibility mode for 7/8/vista
restart
reinstall

It’s open for a second in task manager but immediately closes down again.

TS.ChrisR · July 10, 2023, 10:21am

Please install latest client 3.6.0 (64 bit).

You may uninstall the older client first.

Akamos · July 10, 2023, 10:24am

Already did that, in the list of things I did.

TS.ChrisR · July 10, 2023, 10:54am

Try to start client with -safemode parameter.

If that doesn’t help show a client log or windows error report.

Akamos · July 10, 2023, 11:06am

safemode didn’t work,

%appdata%/TS3client/crashdumps

that path doesn’t exist, not in local, locallow or roaming, checking the other teamspeak folders also doesn’t shot a crashdumps folder or a log file. I’ll check windows error report later.