[TS3 mobile] Mic dont work

Stefan92 · February 6, 2020, 7:56am

From time to time the mic is just stop detect my voice.
(I use VAD)
Most of the time it occurs when I use it without a headset.
It works at the beginning and suddenly stop detect my voice, i need to close the app and open again and it work for a while.
I have a samsung galaxy a7 (2018) with android 9.
A little annoying bug.

Stefan92 · February 7, 2020, 9:10am

@binpower93 ?

binpower93 · February 7, 2020, 9:26am

Thanks for letting us know, we’re looking into both of the issues you reported.

Which version of the app are you using?
Also could you provide your VAD level (Settings => Voice Activation Level => Bottom Right), and a screenshot of your settings.

Finally it would be appreciate if could provide the LogFile (Settings => Create Logfile).

Thanks

Stefan92 · February 7, 2020, 3:34pm

@binpower93

I will provide log file if i get this error again
I use the latest version of ts

binpower93 · February 10, 2020, 1:46pm

Thanks, I’ve passed these details on to my colleague. I’ll give you updates as soon as we know more.