TS6 Password Loop on Server

Hello TS Support,

I’m experiencing a persistent issue connecting to a community server: gay.fra2.teamspeak.com. The client rejects my connection as if the server is full, even though the password is correct and the server shows available slots.

Symptoms:

  • Server limit: 4 slots (shows 3/4 occupied, rejects 4th connection)

  • Password is correct, simple, no symbols/caps

  • TS6 client loops on “connecting” → “password required” without ever completing the handshake

  • Error log snippet:

[error] isInitDone: Didn't find connection for id 4

Steps already taken:

  1. Full TS6 reinstall (MSI installer)

  2. Cleared %LOCALAPPDATA%\TS6Client

  3. Created multiple new identities

  4. Tried VPN

  5. Verified password works from other accounts / devices

  6. Restarted client, Windows, and network

Diagnosis (my observation):

  • Seems like a client-server handshake/session desync — connection fails before password validation.

  • Possible “phantom slot” occupancy on server side due to TS6 crash/disconnects.

Request:

  • Guidance on fully clearing TS6 handshake/session cache

  • Any server-side checks or fixes for phantom slot/session rejection

  • Confirmation if this is a known TS6 client-server issue

Logs and screenshots are available if needed. Thanks in advance for any advice!

What exactly is the error you are receiving? (The exact error you are receiving in the connection view)

2 Likes

the error doesn’t show i load in on that server for about 2 seconds then get brought back to the password entry screen

Hmm okay, very strange, we’ll restart you Community shortly and after the restart, please retest if the issue is still present.

2 Likes

okay let me know when its restarted and i’ll try connecting again

Should be back in a few seconds / minutes

3 Likes

still getting sent back to the password screen after 1 second now

This is a behaviour I’ve never seen, can you please attach a GIF / upload a video of the situation?

  • Do other users have the same issue when they are the forth user?

  • Do you have fast or slow internet?

3 Likes

the other people can get in perfectly fine its just me that can’t and i have fast internet

i did record a video to show whats happening but i can’t upload it on here

You can upload your Video here: https://streamable.com/

here’s the link Watch 2026-02-24 18-48-24 | Streamable

If the max slots are reached the user won’t even receive the option to enter a password… Meaning this does not make any sense.

This screen only looks like that when the password is invalid.

3 Likes