Unable to decrypt data

hello i get this error and i dont know why

  1. You can click the notification or there should be a yellow exclamation mark that you can do a right click.

These will open a new window asking you to enter the recovery key or the Fallback button. This Fallback option will erase the information currently in your myTeamSpeak account but will allow you to use the same email address/account for further use. Simply re-input the lost information. Unfortunately this is the only course of action once you have lost your key.

  1. At the bottom right of the client choose Restore Recovery Key.

If you have the recovery key saved in a file from when you made your myTeamSpeak account you can use it here. Or you will be using the Fallback option.

  1. Click the fallback button.

This Fallback option will erase the information currently in your myTeamSpeak account but will allow you to use the same email address/account for further use. Simply re-input the lost information. Unfortunately this is the only course of action once you have lost your key.

Greetings Rikku.

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It’s because you must enter the recovery key you should write down as the client did tell you.
You do not get a chance to see the current recovery key!

Please follow the guide on top in this thread.

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Hello everyone,

for the past few days, I and several users in our community have been experiencing an issue where no badges are shown in the TS3 client, and our TS3 identities appear to be deleted.
Does anyone know if this is a current TS3 problem?

On the TS3 website / account login all badges are displayed normally, but inside the TS3 client they are missing. We also get an error message every time we try to connect to a TS server.

This issue first appeared when the TS3 client required us to sign in again. Screenshots are linked.

Does anyone have a fix or solution for this?

Thanks in advance!

This looks like a decryption error on your account side.

Have you performed a password reset?

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