Virtual server randomly stopping

my server randomly stops after being live for about 2-3 minutes
only thing in the logs is this
2020-11-08 05:56:27.374005|INFO |VirtualServerBase|1 |listening on, [::]:9987
2020-11-08 05:57:26.337884|INFO |VirtualServerBase|1 |stopped

This is only the content from log 1. Can you show the content from log 0. It’s more important and there are more informations

I found the rest of the log
2020-11-08 06:03:58.578536|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.12.1 (2020-03-27 10:38:47)

2020-11-08 06:03:58.579539|INFO |ServerLibPriv | |SystemInformation: Windows Server 2016 (14393) x64 (AMD or Intel) Binary: 64bit

2020-11-08 06:03:58.579539|INFO |ServerLibPriv | |Using hardware aes

2020-11-08 06:03:58.580540|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, ©TeamSpeak Systems GmbH

2020-11-08 06:03:58.580540|INFO |DatabaseQuery | |dbPlugin version: 3.11.1

2020-11-08 06:03:58.580540|INFO |DatabaseQuery | |checking database integrity (may take a while)

2020-11-08 06:03:58.643636|INFO |Accounting | |Licensing Information

2020-11-08 06:03:58.643636|INFO |Accounting | |licensed to : Brandon Ellis

2020-11-08 06:03:58.643636|INFO |Accounting | |type : Activation License

2020-11-08 06:03:58.643636|INFO |Accounting | |starting date : Mon Jan 27 00:00:00 2020

2020-11-08 06:03:58.643636|INFO |Accounting | |ending date : Wed Jan 27 00:00:00 2021

2020-11-08 06:03:58.643636|INFO |Accounting | |max virtualservers: 2

2020-11-08 06:03:58.643636|INFO |Accounting | |max slots : 128

2020-11-08 06:04:00.269113|INFO | | |Puzzle precompute time: 1606

2020-11-08 06:04:00.270114|INFO |FileManager | |listening on, [::]:30033

2020-11-08 06:04:00.333210|INFO |Query | |listening for query on, [::]:10011

2020-11-08 06:04:00.333210|INFO |Query | |listening for ssh query on, [::]:10022

2020-11-08 06:04:00.333210|INFO |CIDRManager | |updated query_ip_whitelist ips:, ::1/128,

2020-11-08 06:04:59.170929|ERROR |Accounting | |too many slots hosted, shutting down!

Thats the reason why the Server is stopping. Please Show this Thread: too many slots hosted, shutting down!

is it possible to remove a slot? im pretty sure my old developer stole my license

Shut all instances of the server down
Wait 2 - 3 hours & start one up again (gives time for the accounting server to reset itself)

i dont have access to do that, he stole my server files and im pretty sure my ts license and is running it on another box

You can renew your License… and get a new key/License. Your old DEV cant use the old License anymore. but i dont know the exact Step too do this.
If there is no other way, you have to create a support ticket. Here in the forum they cannot help you with your problem, as this forum is only intended for technical support.

Click here to create a Support Ticket and make sure you select Sales & Licensing I hope they can help you. :slight_smile:

by doing that am i going to have to pay again since theres still 5 months left on the license

But contacting the support team, doesn’t mean that you will have to pay. As Rikku said they can give you more details of the issue, and there is a high possibility to help you fix it, by changing your license key with another one. This won’t change your remaining time of your license, just the key of it. At the only of the subscription then you will just have to renew it.

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