What can i do when i do not hear anything or can't talk

TeamSpeak 3 Client
1

When you report back to us reading everything below “What can you do?” please answer us

  • What device do you use and are your drivers up to date?
  • Please tell us your capture or playback settings?
  • What have you tried so far?

What can you do?

  • Make sure drivers are updated.

  • Check your default Capture and Playback devices
    Especially for Windows 8.1 and newer > Check your default Communication devices.

  • Try to select your device directly and not default under
    TS3 : Tools > Options > Playback or Capture.
    TS5: Options > Audio

  • TS3: Is there a capture or playback profile set in your bookmark?
    Please check your settings under Bookmarks > Manage Bookmarks > Click on “Go Advanced”

  • Are these the right profiles? Compare them with these from your settings.

  • On Windows 10 after updating to version 1803 it is required that access to your microphone is enabled.
    These 2 settings must be enabled:
    Microphone access for this device
    Allow apps to access your microphone

    The settings can be found under Settings -> Privacy -> Microphone (left side)
    You can also press Windows key + R and type in ms-settings:privacy-microphone to reach that setting.

  • On Mac Os you must make sure access to the microphone is granted before you can use it.

  • Try to sending something with Push-To-Talk/Continuous Transmissions enabled.

  • Is the slider in your capture profile set to high? Test and move it in the local test mode.

  • Are you sure, that you channel isn’t moderated and or you have enough talk power to speak in it?

  • Check that the channel isn’t in silence mode. This happens when a lot users (differs from server server to server via server setting) are in channel.

  • Is the user you can not hear muted?

  • Did your turn down the volume? Open Tools -> Options -> Playback and turn the Voice Volume Adjustment slider up.

  • Is the client muted in the Windows volume mixer? Do a right-click on the speaker icon in your tray and then select Open Mixer to check this

  • Don’t forget that some devices also have mute function and you may muted your microphone there.

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