i cant make any group chats nothing i tried reinstalling and other methods nothing works
2 Likes
Please post your Client Log.
The Logs are located in: %LOCALAPPDATA%\TeamSpeak\Logs\Default
ts5client_2024-04-28_03-45
[2024-04-28 03:45:30.051] [info] Notifications_Windows ctor
[2024-04-28 03:45:30.136] [info] TeamSpeak Client 5.0.0-beta77 (2023-12-12 11:58:52)
[2024-04-28 03:45:30.136] [info] SystemInformation: Windows 10 (19045) x64 (AMD or Intel) Binary: 64bit
[2024-04-28 03:45:35.050] [info] disconnected from push system.
[2024-04-28 03:45:35.660] [info] connected to push system.
[2024-04-28 03:45:35.763] [info] Initialized with 2 channels in 32bit, 48kHz. - OUT 1-2 (BEHRINGER UMC 404HD 192k)
[2024-04-28 03:46:00.061] [info] starting download for http://update.teamspeak.com/windows/x64/latest/info.json
[2024-04-28 03:46:06.773] [warning] Error contacting URL https://clientapi.myteamspeak.com/tschat: Canceled: Read
[2024-04-28 03:46:06.774] [warning] failed to get active identifier list - connection error: 1 - All servers failed
[2024-04-28 03:46:38.359] [warning] Error contacting URL https://clientapi.myteamspeak.com/tschat: Canceled: Read
[2024-04-28 03:46:38.359] [warning] failed to request new tschat credentials - connection error: 1 - All servers failed
[2024-04-28 03:47:08.403] [warning] Error contacting URL https://clientapi.myteamspeak.com/tschat: Canceled: Read
[2024-04-28 03:47:08.403] [warning] failed to get active identifier list - connection error: 1 - All servers failed
[2024-04-28 03:47:38.460] [warning] Error contacting URL https://clientapi.myteamspeak.com/tschat: Canceled: Read
[2024-04-28 03:47:38.460] [warning] failed to request new tschat credentials - connection error: 1 - All servers failed
[2024-04-28 03:47:41.332] [info] Requesting password change
[2024-04-28 03:48:08.509] [warning] Error contacting URL https://clientapi.myteamspeak.com/tschat: Canceled: Read
[2024-04-28 03:48:08.510] [warning] failed to get active identifier list - connection error: 1 - All servers failed
[2024-04-28 03:48:09.553] [info] requested new mytsid data
[2024-04-28 03:48:09.555] [info] disconnected from push system.
[2024-04-28 03:48:09.992] [info] tried to request user integration info without valid session
[2024-04-28 03:48:10.105] [info] connected to push system.
[2024-04-28 03:48:10.428] [info] disconnected from push system.
[2024-04-28 03:48:11.688] [info] connected to push system.
[2024-04-28 03:48:41.273] [warning] Error contacting URL https://clientapi.myteamspeak.com/tschat: Canceled: Read
[2024-04-28 03:48:41.273] [warning] failed to request new tschat credentials - connection error: 1 - All servers failed
[2024-04-28 03:49:11.718] [warning] Error contacting URL https://clientapi.myteamspeak.com/tschat: Canceled: Read
[2024-04-28 03:49:11.718] [warning] failed to get active identifier list - connection error: 1 - All servers failed
[2024-04-28 03:49:42.152] [warning] Error contacting URL https://clientapi.myteamspeak.com/tschat: Canceled: Read
[2024-04-28 03:49:42.153] [warning] failed to request new tschat credentials - connection error: 1 - All servers failed
[2024-04-28 03:50:12.618] [warning] Error contacting URL https://clientapi.myteamspeak.com/tschat: Canceled: Read
[2024-04-28 03:50:12.618] [warning] failed to request new tschat credentials - connection error: 1 - All servers failed
[2024-04-28 03:50:42.668] [warning] Error contacting URL https://clientapi.myteamspeak.com/tschat: Canceled: Read
[2024-04-28 03:50:42.669] [warning] failed to get active identifier list - connection error: 1 - All servers failed
[2024-04-28 03:51:12.765] [warning] Error contacting URL https://clientapi.myteamspeak.com/tschat: Canceled: Read
[2024-04-28 03:51:12.765] [warning] failed to request new tschat credentials - connection error: 1 - All servers failed
[2024-04-28 03:52:02.778] [warning] Error contacting URL https://clientapi.myteamspeak.com/tschat: Canceled: Read
[2024-04-28 03:52:02.779] [warning] failed to get active identifier list - connection error: 1 - All servers failed
[2024-04-28 03:52:32.870] [info] Notifications_Windows dtor
Thank you for the quick reply!
I appear disconnected, in this panel that is marked. and it doesn’t do anything when you click it.
When you click, the following message appears: You are not connected to the messaging service
Please try again.
1 Like
After reinstalling teamspeak it sometimes connects, but It only lasts a moment since badges are still unavalible and can´t do anything message service related.
Also now when I close the teamspeak it appears on the taskbar even if I have had that feature turned off from the start. The only way to end the program right now is with task manager.
[2024-04-29 14:36:10.771] [info] Notifications_Windows ctor
[2024-04-29 14:36:10.857] [info] TeamSpeak Client 5.0.0-beta77 (2023-12-12 11:58:52)
[2024-04-29 14:36:10.857] [info] SystemInformation: Windows 10 (19045) x64 (AMD or Intel) Binary: 64bit
[2024-04-29 14:36:11.508] [info] successfully downloaded revocation list for accounting
[2024-04-29 14:36:11.916] [info] successfully downloaded revocation list for myteamspeak id
[2024-04-29 14:36:32.233] [info] disconnected from push system.
[2024-04-29 14:36:32.806] [info] connected to push system.
[2024-04-29 14:36:33.245] [info] Initialized with 2 channels in 32bit, 48kHz. - OUT 3-4 (BEHRINGER UMC 404HD 192k)
[2024-04-29 14:36:40.774] [info] starting download for http://update.teamspeak.com/windows/x64/latest/info.json
My latest log
Does it help deleting the cache folder?
Path on Windows is
%LocalAppData%\TeamSpeak
2 Likes
Uh
Yeah that pretty much fixed it this time.
Badges appear to be unavalible and messages in groups take a while to come out. But I don’t know if that’s normal.
In any case It is connecting to servers now 
No that’s not normal when you have badges on your account.
But you just did register and it doesn’t look like you redeemed any badge at all. So in that case it is normal.
You can try to redeem badge code: YOTD24
With a while you mean more than 1-2 seconds I guess? Nope not normal we will look into this.
1 Like
Hey, now everything’s working perfectly. Also redeemed the badge and It appears fine.
Thank you for the quick responses! I really appreciate it.
Having the same symptoms after fresh install on Windows 11 Pro N.
Clearing the cache multiple times didn’t help. Log reads:
- failed to create tschat credentials - error handling triggered: Error contacting matrix server for client_id xxx
- Couldn’t remove client from whisper whitelist.
- Whisper Receive Manager: Couldn’t remove client from whitelist. Client already left.
