Bookmark / identity disapear from my pc (MyTeamspeak Connected)

Addendum the lists keep disappearing. That’s how it started yesterday evening

08.09.2023 10:22:11	Windows Audio Session	Debug	WAS::associateAECDevice-enter - {0.0.1.00000000}.{7ce83793-4553-4e39-82c2-2b4a7a22159b}	
08.09.2023 10:22:11	Windows Audio Session	Debug	WAS::associateAECDevice-leave - {0.0.1.00000000}.{7ce83793-4553-4e39-82c2-2b4a7a22159b}	
08.09.2023 10:25:40	Direct Sound	Warning	RenderDeviceContext::int_processData slept for 55 msecs - {C80E7952-4E6B-4E73-9884-5FC45CACD3D2}	
08.09.2023 10:25:40	Direct Sound	Warning	RenderDeviceContext::int_processData outerLoop proc (3) time: 55 msecs - {C80E7952-4E6B-4E73-9884-5FC45CACD3D2}	
08.09.2023 10:26:18	Direct Sound	Warning	RenderDeviceContext::int_processData slept for 112 msecs - {C80E7952-4E6B-4E73-9884-5FC45CACD3D2}	
08.09.2023 10:26:18	Direct Sound	Warning	RenderDeviceContext::int_processData outerLoop proc (3) time: 112 msecs - {C80E7952-4E6B-4E73-9884-5FC45CACD3D2}	
08.09.2023 10:27:19	Direct Sound	Warning	RenderDeviceContext::int_processData slept for 46 msecs - {C80E7952-4E6B-4E73-9884-5FC45CACD3D2}	
08.09.2023 10:27:19	Direct Sound	Warning	RenderDeviceContext::int_processData outerLoop proc (3) time: 46 msecs - {C80E7952-4E6B-4E73-9884-5FC45CACD3D2}	
08.09.2023 10:31:22	ClientUI	Info	Failed to autosubscribe, invalid state	
08.09.2023 10:32:19	Direct Sound	Warning	RenderDeviceContext::int_processData slept for 45 msecs - {C80E7952-4E6B-4E73-9884-5FC45CACD3D2}	
08.09.2023 10:32:19	Direct Sound	Warning	RenderDeviceContext::int_processData outerLoop proc (3) time: 45 msecs - {C80E7952-4E6B-4E73-9884-5FC45CACD3D2}	

ts3client_win64_YuYsuDym7D

updated the video

Screenshot_8
got back in to the server via admin but still getting this problem and dont want to have to get reset up again

I do not need more logs. They show nothing related to sync.

@MichaelNeves

sonrad and SB are nothing from us. These are plugins printing into logs.

1 Like

so what would be cause the latest screen of failed to synchronize with my ts account

Sync is now working for me, all saved data restored. I haven’t had time to do a lot of testing, but so far I haven’t seen the new disappearing bookmarks thing the others are reporting.

did you watch my video? I demonstrated that bookmarks load every other time

1 Like

I don’t know yet.

We are still working on identifying all the issues.

Yes. I did. We found user in our company having the same.

1 Like

I have -bad and +good news.

- We haven`t identified all the issues and still need to work on it
+ No Synced Data is lost!
- Errors may still appear and bookmarks in TS3 will show up and leave in UI. You may use the TS5 Beta over the weekend to avoid this
+ Synced data should be there and sync

Please do not reset your password or change the password and account email meanwhile. Else we can not recover your encrypted synced data in case you do not get any data on login!

TS5 Beta download

2 Likes

Thank you For the update good news is i have shut down teamspeak few times no problem but still the synced keeps popping up but keep up the great work thank you

1 Like

Hey @TS.ChrisR,
For me it’s working fine now - I’ve only started my TeamSpeak client today, so I did nothing extra than every other day.

However, I know from other people, that they still have the same issues as yesterday, but as I understood your last update, you’re already aware of this and working on it.

Thanks for the update! Hopefully, the issue gets fixed soon for all others as well. :slight_smile:

1 Like

Same issues? They do not get any sync items?

1 Like

I just installed the beta version, the problem with bookmarks remains

@TS.ChrisR ok, now the API is again returning a HTTP 500 error.

From the other people I got the information, that they are logged in, restarted the client and even logged out, restarted the client and logged in again but they still don’t have their bookmarks and identities.

Hey there @TS.ChrisR ,

can u give us an estimate on how long this disturbance is going to persist? Since the MyTS identities are also not getting synchronized…

i lost now all my favorites server …

Good morning,
Same problem my myteamspeak account does not sync.
Do you have a solution?

Kind regards, awaiting a response from you.

Fast den Ganzen Tag ohne Probleme und nun geht das ganze von vorne los

08.09.2023 17:19:59 PktHandler Info server sent ciphers:1
08.09.2023 17:19:59 PktHandler Info Selected cipher:0
08.09.2023 17:19:59 PktHandler Devel Puzzle solve time: 3
08.09.2023 17:19:59 ClientUI Info Connect status: Connected
08.09.2023 17:19:59 ClientUI Info Connect status: Establishing connection
08.09.2023 17:19:59 ClientUI Info Connect status: Connection established
08.09.2023 17:19:59 SB Debug onUpdateClientEvent: serverId = 1, clientId = 33903, invokerID = 0, invokerName = , invokerUID =
08.09.2023 17:19:59 SB Debug Input state of server 1 enabled
08.09.2023 17:19:59 SB Debug TSMGR: Setting active server id: 0 → 1
08.09.2023 17:19:59 SB Info Server Id: 1ll
08.09.2023 17:19:59 SB Debug onUpdateClientEvent: serverId = 1, clientId = 33903, invokerID = 0, invokerName = , invokerUID =
08.09.2023 17:20:01 TSDNS Info TSDNS queried unsuccessfully 2a02:c207:3005:7840::1:41144
08.09.2023 17:20:03 ProtobufRPC Warning Error contacting URL https://clientapi.myteamspeak.com/synchronization: Canceled: Read
08.09.2023 17:20:03 TSDNS Info TSDNS queried unsuccessfully 95.111.239.203:41144
08.09.2023 17:20:03 TSDNS Info No TSDNS found
1 Like

Jap, habe momentan die selbe Meldung. Lief heute mittag sauber

Nabend, bei mir das gleich " Error contacting URL https://clientapi.myteamspeak.com/synchronization Canceled: Read"