Bookmark / identity disapear from my pc (MyTeamspeak Connected)

so what would be cause the latest screen of failed to synchronize with my ts account

Sync is now working for me, all saved data restored. I haven’t had time to do a lot of testing, but so far I haven’t seen the new disappearing bookmarks thing the others are reporting.

did you watch my video? I demonstrated that bookmarks load every other time

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I don’t know yet.

We are still working on identifying all the issues.

Yes. I did. We found user in our company having the same.

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I have -bad and +good news.

- We haven`t identified all the issues and still need to work on it
+ No Synced Data is lost!
- Errors may still appear and bookmarks in TS3 will show up and leave in UI. You may use the TS5 Beta over the weekend to avoid this
+ Synced data should be there and sync

Please do not reset your password or change the password and account email meanwhile. Else we can not recover your encrypted synced data in case you do not get any data on login!

TS5 Beta download

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Thank you For the update good news is i have shut down teamspeak few times no problem but still the synced keeps popping up but keep up the great work thank you

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Hey @TS.ChrisR,
For me it’s working fine now - I’ve only started my TeamSpeak client today, so I did nothing extra than every other day.

However, I know from other people, that they still have the same issues as yesterday, but as I understood your last update, you’re already aware of this and working on it.

Thanks for the update! Hopefully, the issue gets fixed soon for all others as well. :slight_smile:

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Same issues? They do not get any sync items?

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I just installed the beta version, the problem with bookmarks remains

@TS.ChrisR ok, now the API is again returning a HTTP 500 error.

From the other people I got the information, that they are logged in, restarted the client and even logged out, restarted the client and logged in again but they still don’t have their bookmarks and identities.

Hey there @TS.ChrisR ,

can u give us an estimate on how long this disturbance is going to persist? Since the MyTS identities are also not getting synchronized…

i lost now all my favorites server …

Good morning,
Same problem my myteamspeak account does not sync.
Do you have a solution?

Kind regards, awaiting a response from you.

Fast den Ganzen Tag ohne Probleme und nun geht das ganze von vorne los

08.09.2023 17:19:59 PktHandler Info server sent ciphers:1
08.09.2023 17:19:59 PktHandler Info Selected cipher:0
08.09.2023 17:19:59 PktHandler Devel Puzzle solve time: 3
08.09.2023 17:19:59 ClientUI Info Connect status: Connected
08.09.2023 17:19:59 ClientUI Info Connect status: Establishing connection
08.09.2023 17:19:59 ClientUI Info Connect status: Connection established
08.09.2023 17:19:59 SB Debug onUpdateClientEvent: serverId = 1, clientId = 33903, invokerID = 0, invokerName = , invokerUID =
08.09.2023 17:19:59 SB Debug Input state of server 1 enabled
08.09.2023 17:19:59 SB Debug TSMGR: Setting active server id: 0 → 1
08.09.2023 17:19:59 SB Info Server Id: 1ll
08.09.2023 17:19:59 SB Debug onUpdateClientEvent: serverId = 1, clientId = 33903, invokerID = 0, invokerName = , invokerUID =
08.09.2023 17:20:01 TSDNS Info TSDNS queried unsuccessfully 2a02:c207:3005:7840::1:41144
08.09.2023 17:20:03 ProtobufRPC Warning Error contacting URL https://clientapi.myteamspeak.com/synchronization: Canceled: Read
08.09.2023 17:20:03 TSDNS Info TSDNS queried unsuccessfully 95.111.239.203:41144
08.09.2023 17:20:03 TSDNS Info No TSDNS found
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Jap, habe momentan die selbe Meldung. Lief heute mittag sauber

Nabend, bei mir das gleich " Error contacting URL https://clientapi.myteamspeak.com/synchronization Canceled: Read"

I still see all my Bookmarks and Identities under the synced section but i get the same Error message:

But once i disconnect and then reconnect they are gone … and they also dont appear in the TS5 Beta … I still have a backupfolder with them, so i was able to restore everything … but it seems that my synced Data is Lost for now … or just dosent get to TS5 (havent used the Beta before)

Also on the Start of Teamspeak 3 I get this mesage in chat:

Btw. that Chatmessage appeard for the last Months (idk. how long but its a long time) but I just ignored it till now, as I didnt had any Issues and just by coincident reconnected my account today.

Having the same problem after switching to my new email
bookmark disappear
identity disappear

I have the Same Problem: I received an error message today saying MyTeamSpeak has a collision. Then I looked to see what the problem could be and accidentally local data… (unfortunately I don’t remember the exact text of the error message) I had 2 choices. After that, I suddenly had the servers I was connected to by default in my list twice. After a reboot they were completely gone, as were my identities. I’ve already tried reinstalling everything, but to no avail. Now I don’t know how to proceed. I still have the TS5 version, but everything is still there. How can I restore my TS3 since I need TS3?

Best regards,

*It is fixed for me right now

if it helps: (without restarting the client and the “new” favorites and identity were added to the existing ones)