Bookmark / identity disapear from my pc (MyTeamspeak Connected)

It might help yes but only when client was logged in before :dotted_line_face:

1 Like

Ok thats not so cool. Is it possible to recover my old settings or are they gone now?

First Log



Second Log


Third Log


Fourth Log

Tnx.

Please read my first reply. This answers the question.

1 Like

Issue first appeared on uhā€¦3.5.something? Updated to 3.6.1 after it failed to sync, in case being behind was causing the problem (obviously notā€¦)

I also tried turning off sync and turning it back on, in case that was the issueā€¦but it also wasnā€™t, so now all my keybinds and stuff are gone, which is super cool.

Iā€™d like to send you a log file but your incredibly advanced, modern, and well-designed forum doesnā€™t allow me to upload .txt files. Short version: this line appears several times, with no other lines that appear to be relevant.

07/09/2023 20:03:16 ProtobufRPC Warning Error contacting URL https://clientapi.myteamspeak.com/synchronization: Canceled: Read

ā€œFailed to synchronize with MyTeamSpeak accountā€. This appears to be a similar issue in relation to the above. As well as getting continuous errors on windows like other members here.

image

07.09.2023 18:49:12 ProtobufRPC Warning Error contacting URL https://clientapi.myteamspeak.com/synchronization: Canceled: Read

I get this error since today and lost all my bookmarks etc. Login is still possible but the synchronisation fails. I already tried using vpn and my mobile internet from phone as hotspot and nothing works.

6 Likes

Same error here, also lost all bookmarks and worse : identitiesā€¦
Not that convenientā€¦

As an admin I canā€™t connect administrate my server anymore from client

1 Like

I too am getting that error.

07-09-23 20:16:38	ProtobufRPC	Warning	Error contacting URL https://clientapi.myteamspeak.com/synchronization: Canceled: Read	

Looks like as the API is returning a HTTP 500 error:

$ curl -v https://clientapi.myteamspeak.com/synchronization
*   Trying 104.22.22.187:443...
* Connected to clientapi.myteamspeak.com (104.22.22.187) port 443 (#0)
* ALPN: offers h2
* ALPN: offers http/1.1
*  CAfile: C:/Program Files/Git/mingw64/ssl/certs/ca-bundle.crt
*  CApath: none
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* TLSv1.3 (IN), TLS handshake, Server hello (2):
* TLSv1.3 (IN), TLS handshake, Encrypted Extensions (8):
* TLSv1.3 (IN), TLS handshake, Certificate (11):
* TLSv1.3 (IN), TLS handshake, CERT verify (15):
* TLSv1.3 (IN), TLS handshake, Finished (20):
* TLSv1.3 (OUT), TLS change cipher, Change cipher spec (1):
* TLSv1.3 (OUT), TLS handshake, Finished (20):
* SSL connection using TLSv1.3 / TLS_AES_256_GCM_SHA384
* ALPN: server accepted h2
* Server certificate:
*  subject: C=US; ST=California; L=San Francisco; O=Cloudflare, Inc.; CN=sni.cloudflaressl.com
*  start date: Apr 29 00:00:00 2023 GMT
*  expire date: Apr 28 23:59:59 2024 GMT
*  subjectAltName: host "clientapi.myteamspeak.com" matched cert's "*.myteamspeak.com"
*  issuer: C=US; O=Cloudflare, Inc.; CN=Cloudflare Inc ECC CA-3
*  SSL certificate verify ok.
* Using HTTP2, server supports multiplexing
* Copying HTTP/2 data in stream buffer to connection buffer after upgrade: len=0
* h2h3 [:method: GET]
* h2h3 [:path: /synchronization]
* h2h3 [:scheme: https]
* h2h3 [:authority: clientapi.myteamspeak.com]
* h2h3 [user-agent: curl/7.85.0]
* h2h3 [accept: */*]
* Using Stream ID: 1 (easy handle 0x1da441d02d0)
> GET /synchronization HTTP/2
> Host: clientapi.myteamspeak.com
> user-agent: curl/7.85.0
> accept: */*
> 
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
* old SSL session ID is stale, removing
< HTTP/2 500 
< date: Thu, 07 Sep 2023 21:49:12 GMT
< via: 1.1 google
< cache-control: private, no-store
< cf-cache-status: DYNAMIC
< server: cloudflare
< cf-ray: 803229081b143a79-FRA
< 
Failure: 500 Internal Server Error
* Connection #0 to host clientapi.myteamspeak.com left intact

Yeah lost everything on my teamspeak due this problem but i can use my phone and log in perfect but when comes to pc everything broken worked fine this morning then boom gone

same here, just blank teamspeak even when i am logged on my account. happened around two hours ago.

Thank you for all the reports. Weā€™ll be looking into this tomorrow morning and keep you all updated.

We apologize for the inconvenience and thank you for your patience.

4 Likes

Is there any way to recover the ID? Mine was only synchronized on myteamspeak, and I donā€™t know if I can wait until tomorrow to get the ID again.

For me it was around 2 p.m. German time when the problem started. I couldnā€™t secure my identity, only the servers couldnā€™t be exported all together and I didnā€™t want to go through them individually. I hope that the system will work properly again around midday. At the moment I have the ts3 client out, all of my data on my cell phone is still thereā€¦ the only question is how long since the sync doesnā€™t work properlyā€¦ I donā€™t know what thatā€™s like either How the system knows when new files or changes have been made and which are then saved to you. It would be really bad if the data were gone because I have been using the TS for about 15 years and would still have the data on my laptop except for 2 servers I havenā€™t turned it on yet.


Literally 2 hours ago, all my bookmarks disappeared, teamspeak started signing when I try to open bookmarks and writes about some kind of error with synchronization. Iā€™ve tried reinstalling and logging into my account again. All the same.

1 Like

I have the same problem. All my favourite Server was removed and my TS identity too. When fix? <3

Posted earlier in response to this issue

Leider ist das auch weiterhin noch bei mir das Problem ā€¦

08.09.2023 05:46:34 Info connected to push system.
08.09.2023 05:46:35 SB Debug onUpdateClientEvent: serverId = 1, clientId = 33510, invokerID = 0, invokerName = , invokerUID =
08.09.2023 05:46:43 ProtobufRPC Warning Error contacting URL https://clientapi.myteamspeak.com/synchronization: Canceled: Read

I already have my bookmarks back

1 Like