Can not start my server (max slot limit reached)

GuepardHD · March 17, 2021, 11:46am

I can not do this since my server does not work so the telnet console cannot work if a teamspeak staff could help me since the problem mainly comes from the new update

TS.ChrisR · March 17, 2021, 12:03pm

This has nothing to do with the update. The server you are trying to start has to many slots for the default license.

We can not give you 3rd party support so we suggest SSH/Telnet connection to solve this (you see the ports in your log).
Open the port or do a connection from the machine itself and you do not need to open a port.

GuepardHD · March 17, 2021, 12:11pm

its good i solved the problem i used navicat to open the ts3server.sqlitedb file and i changed the number of slots to 32 and its solved issue using navicat it does not harm the ts3server.sqlitedb file?

TS.ChrisR · March 17, 2021, 12:24pm

Touching the database directly is not supported.
There is always a risk to destroy it.

GuepardHD · March 17, 2021, 12:29pm

after I had no other choice since the server did not want to start the only solution was to open the file and just modify 64 slots into 32 slots in itself I did not modify anything big

TS.ChrisR · March 17, 2021, 1:38pm

You just could have logged via ServerQuery as Fake mentioned and gave an how to and change the slots.
It’s not needed that the voice server started.

The use 1 -virtual as an example allows to select the voice server as long the server instance is running.
Then you could’ve performed command serveredit virtualserver_maxclients=32 followdy by serverstart sid=1

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Threads merged

KuBaKoM97 · April 28, 2021, 7:21pm

So as i said in the title, i can’t run my teamspeak3 server because server properties have 128 slots, my license expired, i deleted licensekey.dat from the folder.

I work on dedicated windows server.
I have many IP address, so i set ts3server.ini with the IP i want to work with ts3.

Please help me.

KuBaKoM97 · April 28, 2021, 7:30pm

I want to run back to 32 slots, i don’t need a license anymore, but my server is off so i can’t modify 128 slots, and put back to 32 slots. I don’t need help about an expired license. I need help to run my server and put back the 32 slots…

XnIcRaM · January 21, 2022, 6:44pm

moved by moderator

I update my TS3 server exactly with instruction here Update / Upgrade a TS3 server after all, server start and running but can’t connect with them. When I remove my ts3server.sqlitedb and then start server I connect with them without any problem. What could go wrong? What to do to restore my server settings?

Rikku · January 21, 2022, 7:53pm

Can you share your server log and your Client Log pls?

XnIcRaM · January 22, 2022, 7:56am

It look like license problem. I have free license for 512 o 1024 slots (don’t remember) for non commercial. How can I get back to work my server?

XnIcRaM · January 22, 2022, 2:21pm

I don’t have ts3server.ini (or I can’t locate it) and licensekey.dat are exist and is empty. I read that I probably can’t recreate licensekey.dat for non profit old free license (I have my serar I think almost 10 years) I even don’t remember how I got it, is it possible that I have it on e-mail? I do some backups in this years but only ts3server.sqlitedb.

If is not possible to get back my license key file then is it possiblilty to edit ts3server.sqlitedb to get back server settings, users?

TS.ChrisR · January 22, 2022, 2:44pm

You edit the server with Server query to reduce the slots.

Sollys · April 18, 2022, 10:03am

I have an issue, I had a license that expired after 1 year and my server died, I had an issue that i didn’t know it’s a license issue and i reinstalled my VPS but I had a backup anyways of the teamspeak.

Now when I run the new teamspeak server it works, but when I try to backup the old server it still doesn’t work even tho I don’t include licensekey.dat in the backup.

I tried to backup only (ts3server.sqlitedb) and it doesn’t work and the server doesn’t connect, if i restore it to the new server (ts3server.sqlitedb) works fine.

Anyone can help me understand why this is happening and how to get back my old server? I have the full folder backed up.

Gamer92000 · April 18, 2022, 10:27am

Most likely you increased the slot limit so without a vid license the virtual server won’t start. The log files should tell you more though.
As long as the server itself starts you can connect to the query and decrease the slot limit again.

Sollys · April 18, 2022, 10:50am

yes the server starts,

how do i connect to the query and do that? I’ve never done that before and what are the needed tools

SkyRunnerNick · April 18, 2022, 6:59pm

Probably the simplest GUI query program is YaTQA.
If you directly want to use Telnet, then I recommend you to download PuTTY, assuming you are on Windows, and to follow this amazing guide.

Sollys · April 19, 2022, 8:53am

After doing everything you said and I connected with telnet to the query, I found out that the max slots is set to 32 and not like you said, since I haven’t edited it manually.

so issue still exist and I’m not sure why…

virtualserver_maxclients=32

TS.ChrisR · April 19, 2022, 9:16am

Are you sure you checked the right server and not the template?

What is the server log telling you about the license part.

Sollys · April 19, 2022, 9:31am

This is when I check on the systemctl status:

How to check on the log itself?

systemctl status teamspeak -l

teamspeak.service - TeamSpeak3 Server
Loaded: loaded (/etc/systemd/system/teamspeak.service; enabled; vendor preset: disabled)
Active: active (running) since Tue 2022-04-19 09:27:18 UTC; 26s ago
Process: 703 ExecStop=/opt/ts3server/ts3server_startscript.sh stop (code=exited, status=0/SUCCESS)
Process: 716 ExecStart=/opt/ts3server/ts3server_startscript.sh start (code=exited, status=0/SUCCESS)
Main PID: 723 (ts3server)
CGroup: /system.slice/teamspeak.service
`-723 ./ts3server daemon=1 pid_file=ts3server.pid

Apr 19 09:27:18 servername systemd[1]: Stopped TeamSpeak3 Server.
Apr 19 09:27:18 servername systemd[1]: Starting TeamSpeak3 Server…
Apr 19 09:27:18 servername systemd[1]: Started TeamSpeak3 Server.
Apr 18 09:03:23 servername ts3server_startscript.sh[11107]: ts3server.pid found, but no server running. Possibly your previously started server crashed
Apr 18 09:03:25 servername ts3server_startscript.sh[11151]: Starting the TeamSpeak 3 server
Apr 18 09:03:27 servername ts3server_startscript.sh[11193]: Starting the TeamSpeak 3 server
Apr 18 09:03:29 servername ts3server_startscript.sh[11234]: Starting the TeamSpeak 3 server
Apr 18 09:03:31 servername ts3server_startscript.sh[11275]: Starting the TeamSpeak 3 server
Apr 19 08:49:10 servername ts3server_startscript.sh[6406]: Starting the TeamSpeak 3 server

I think this is what you’re looking for:

How does it say max limit reached when on the query it says 32 slots

Edit: I used YATQA and I had to start the server virtually and edit the max slots back to 32 and it worked, but I still wanna understand why this happened and how come when I connected to the query it still said 32