Can not start my server (max slot limit reached)

FreestylerVI · June 27, 2020, 5:44pm

after a server attack (ddos + Server crashing)
the server can no longer be started with the license without the license it is possible but with the license the server crashes after a few seconds.

Serverlogs:

Log1:

Log2:

Log3:

Rikku · June 27, 2020, 5:48pm

Do you have an entry at licensepath = licensekey.dat in the ts3server.ini?

if yes, then remove the entry licensepath = licensekey.dat from the ts3server.ini and your problem should be solved. Under licensepath = only a path comes in if you put your license e.g. in another folder. That is why it is called path.

FreestylerVI · June 27, 2020, 6:24pm

I don’t have ts3server.ini and accordingly no licensepath

FreestylerVI · June 27, 2020, 6:39pm

still important to know
I have reinstalled the entire server on debian 10 (buster) + reinstall the Ts3 Server

Rikku · June 27, 2020, 6:55pm

If the Problem now solved?

_ニャー_3 · June 27, 2020, 7:00pm

Normally when server had suddenly stopped, Staff reccomended waiting 2-3 hours before turning server back on, cause when server is not stopped as it should, it may bug out.

I would recommend waiting a bit and then trying.

FreestylerVI · June 28, 2020, 11:25pm

no same problem

FreestylerVI · June 28, 2020, 11:26pm

didn’t do anything

FreestylerVI · June 29, 2020, 3:45pm

ts3@Debian-104-buster-64-minimal:/home/teamspeak3/teamspeak3-server_linux_amd64$ ls -all
total 21432
drwxr-xr-x 9 teamspeak3 teamspeak3 4096 Jun 29 01:21 .
drwxr-xr-x 3 teamspeak3 root 4096 Jun 29 01:20 …
-rw-r–r-- 1 teamspeak3 teamspeak3 70610 Mar 27 11:41 CHANGELOG
drwxr-xr-x 3 teamspeak3 teamspeak3 4096 Mar 27 11:43 doc
drwx------ 4 teamspeak3 teamspeak3 4096 Jun 27 19:48 files
-rwxr-xr-x 1 teamspeak3 teamspeak3 947368 Mar 27 11:56 libts3db_mariadb.so
-rwxr-xr-x 1 teamspeak3 teamspeak3 2174344 Mar 27 11:56 libts3db_sqlite3.so
-rwxr-xr-x 1 teamspeak3 teamspeak3 1096144 Mar 27 11:56 libts3_ssh.so
-rw-r–r-- 1 teamspeak3 teamspeak3 68142 Mar 27 11:43 LICENSE
drwx------ 2 teamspeak3 teamspeak3 4096 Jun 29 01:22 logs
-rw-r–r-- 1 teamspeak3 teamspeak3 0 Jun 27 19:18 query_ip_blacklist.txt
-rw-r–r-- 1 teamspeak3 teamspeak3 14 Jun 27 19:18 query_ip_whitelist.txt
drwxr-xr-x 2 teamspeak3 teamspeak3 4096 Mar 27 11:57 redist
drwxr-xr-x 2 teamspeak3 teamspeak3 4096 Mar 27 11:41 serverquerydocs
drwxr-xr-x 5 teamspeak3 teamspeak3 12288 Mar 27 11:41 sql
-rw-r–r-- 1 teamspeak3 teamspeak3 3243 Jun 27 19:18 ssh_host_rsa_key
-rwxr-xr-x 1 teamspeak3 teamspeak3 13496464 Mar 27 11:57 ts3server
-rw-r–r-- 1 teamspeak3 teamspeak3 0 Jun 27 18:44 .ts3server_license_accepted
-rwxr-xr-x 1 teamspeak3 teamspeak3 117 Mar 27 11:41 ts3server_minimal_runscript.sh
-rw-r–r-- 1 root root 6 Jun 29 01:21 ts3server.pid
-rw-r–r-- 1 teamspeak3 teamspeak3 3715072 Jun 29 01:21 ts3server.sqlitedb
-rw-r–r-- 1 teamspeak3 teamspeak3 32768 Jun 29 17:28 ts3server.sqlitedb-shm
-rw-r–r-- 1 teamspeak3 teamspeak3 259936 Jun 29 17:28 ts3server.sqlitedb-wal
-rwxr-xr-x 1 teamspeak3 teamspeak3 2654 Mar 27 11:41 ts3server_startscript.sh
drwxr-xr-x 2 teamspeak3 teamspeak3 4096 Mar 27 11:57 tsdns

I don’t know what that brings you because as I said I have problems with my license
and without a licenset Is everything ok

(with license the server crashes after seconds)

FreestylerVI · June 29, 2020, 9:46pm

yes it is currently running without a license and I can only repeat myself “the server can no longer be started with the license without the license it is possible”
Ports free //respectively the server was reinstalled

yes and I tried and I used the script

TS.ChrisR · June 30, 2020, 6:55am

As Fake mentioned it before
There is no licensekey.dat file in needed place and that is all the reason why no license is used.

Please show us a log where the server is “crashing” with the license. All logs didn’t show any crash.

FreestylerVI · June 30, 2020, 3:35pm

the reason is “Received signal SIGTERM, shutting down.” and “too many slots hosted, shutting down!”

but I’ve never used over 128 & 2Servers

Rikku · June 30, 2020, 4:37pm

I dont know if this help, but you can look here: TeamSpeak - Official TeamSpeak Community Forum?

TS.ChrisR · June 30, 2020, 7:16pm

But now one server tries to run with more than 128 slots or the license is running on another server.
Please follow the link Rikku posted.

Received signal SIGTERM has nothing to do with us.
It’s comming from your operation system. Something (maybe a script) or you told the server process to stop.

FreestylerVI · July 1, 2020, 11:22am

Basically, the following solutions have been said (from Rikkus link)

Server did not unregister at the accounting server. Wait 2-3 hours then try again.
A server with the same license is running elsewhere. Shutdown that other server.

Option 2 can not be true
means option 1 that I should just wait while the ts server is offline?

TS.ChrisR · July 1, 2020, 11:40am

No.

You reduce the slots of the server to fit your license.

Example how to do it with ServerQuery commands

login serveradmin yourpassword
use 1 -virtual
serveredit virtualserver_maxclients=128
use 0
serverstart sid=1

You make sure license is not in use somewhere else.

FreestylerVI · July 1, 2020, 12:36pm

the problem is the server also crashes with 32 slots (if the license is in the directory)
so as I said as soon as i have the license in it = server crashes

So I wonder how that should be possible
“Server did not unregister at the accounting server. Wait 2-3 hours then try again.”

TS.ChrisR · July 1, 2020, 12:38pm

It doesn’t crash!
It denies to start because to many slots are set in server.

You have to change the slots as said in my last post.

Happens when user kill the process and do not stop it as intended. The server has no chance to unregister all of it’s slots and virtual servers when it just got killed. And accounting hold these for 2-3hours when no such command to unregister came from server.

FreestylerVI · July 1, 2020, 12:54pm

What should i do? i changed the slots to 32 but as I said it crashes automatically (with license and server restart)
to restart the server i use ./ts3server_startscript.sh restart

or should the server not be started while the license is in the directory (2-3 hours) ?

TS.ChrisR · July 1, 2020, 1:01pm

Please post the last log of server 0.