Client crash when opening new server tab

Windows 10 1809
Version: 3.5.3
Version Qt: 5.12.3

Since 3.2 or 3.3 i have a 70% chance to make client crash when opening a new tab to connect to another server.

No error just plain crash like process is simply killed …

Can you show us a crashdump?

Hey, you guys should provide infos on where to find that …
I founded some .log files in AppData\Roaming\TS3Client\logs do you talk about these ?

If not please don’t expect user to know your dev stuff :wink:

Yes this is the folder where to find them.


Rikku is not an employee. His avatar is a bit misleading.

1 Like

found some in AppData\Roaming\TS3Client\crashdumps

You guys should have a sticky post stating where to find these.

I successfully reproduced and got an error handler this time but seems the error handler is also ■■■■■■ :smiley:

<?xml version="1.0" encoding="UTF-8"?>

<Error><Code>AccessDenied</Code><Message>Invalid according to Policy: Policy expired.</Message><RequestId>87FEB49C06D4750F</RequestId><HostId>BPelf2smD9octqP2b1vmOvB8yWwuyqa/LGZL3mA1nunWO0QYc/RDOH4DwvLXGBIN3Z/qvq7HbYo=</HostId></Error>

Here is latest crashdump (you guys should also provide a way to upload this kind of file for you to debug) : Upload Files Easily | Free File Upload and Sharing Up To 10GB

Please deactivate all plugins and then try again.

Here is explained how you can turn off all at once for testing.

1 Like

well after some random testing i would blame ACRE2 plugin for now i’ll contact the dev, thanks for help.