Client crashes when Someone Sends Text

Hi,

Whenever my friend sends a message to text chat and I open the TS6 window, the app crashes.

Bests,

Is it always the same message? What does it contain?

Please check for logs or crashdumps.

2 Likes

I did what you recommend. And because I don’t know what reproduce the bug, it may not be reproduced in the future. So, correct me if I’m wrong; when the bug happens again then the log files it, right?

It just happens randomly. My friend sends a link in the General Voice Channel text section, and when I click on the TeamSpeak icon on the Windows Taskbar to open it, the application crashes.

You can check if there is already a crash dump. But in most cases the default logging level is not enough for many bugs, that’s why It’s mentioned in there.

The crash dumps should be located here:

%localappdata%\TeamSpeak\User Data\Crashpad\reports

3 Likes

Yes. I have one there and it seems like it saved with the last time it crushed. Should I sent to you via private message or do I need to do something else?

That should be it. Just send it in a DM

4 Likes

Hi! I sent you the dmp files. Thanks!

1 Like

Hi, it seems related to race condition when dealing with Windows’ notifications. If you disable all ‘System Notifications’ (Settings → Notification → All 4 System Notification Settings), then you should be all set as a workaround.

Next release should fix the crash you are running into.

5 Likes

Thank you, I disabled all four system notifications on TS.

1 Like

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