Client tells me that no device is connected

[TS.ChrisR]

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If you don’t have any device selected then this is right.

What can i do when i do not hear anything or can't talk

When you report back to us reading everything below “What can you do?” please answer us What device do you use and are your drivers up to date? Please tell us your capture or playback settings? What have you tried so far? What can you do? Make sure drivers are updated. Check your default Capture and Playback devices Especially for Windows 8.1 and newer > Check your default Communication devices. Try to select your device directly and not default under TS3 : Tools > Options > Playbac…

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You may setup that at least the internal sound card is used.
Else you must live this message.

Optional you can setup your bookmarks to use no capture and playback profile. So no check is made for any device. But that’s not the intention of the client!