Client Window Blank

I had been using the beta for quite a while until about a month ago when I started up my PC and opened TeamSpeak it asked for permission to run the patcher. This was done, and from that point on opening TeamSpeak just gave a blank window, with no buttons or other controls.

If I uninstall, and reinstall the client it works fine until I restart my machine, then the patcher wants to run, and the same result each time.

Any ideas on what I could do to fix this?

Hey @headshot119

Please show us your Client log. The Client Logs can be found here: C:\Users\your_Username\AppData\Local\TeamSpeak\Logs\Default

Which Operating System you are using?
What for a GPU you are using?.
Are the drivers up to date?.
Try running the client with the parameter --no-sandbox
image

1 Like

Hi hopefully everything you need is below. --no-sandbox hasn’t had any affect, I still just get a completely blank screen.

GPU is an ATI 5770, double checked just now and the drivers are up to date.

Windows Specifications

Edition	Windows 10 Pro
Version	21H2
Installed on	‎28-‎Aug-‎20
OS build	19044.1526
Experience	Windows Feature Experience Pack 120.2212.4170.0

ts5client_2022-02-26_18-46.log

[2022-02-26 18:46:28.301] [info] Notifications_Windows ctor
[2022-02-26 18:46:28.326] [info] TeamSpeak Client 5.0.0-beta68.1 (2022-02-07 14:21:24)
[2022-02-26 18:46:28.326] [info] SystemInformation: Windows 10 (19044) x64 (AMD or Intel) Binary: 64bit
[2022-02-26 18:46:28.499] [info] disconnected from push system.
[2022-02-26 18:46:29.663] [info] connected to push system.
[2022-02-26 18:46:58.312] [info] starting download for http://update.teamspeak.com/windows/x64/latest/info.json

cef.log

[0226/184157.491:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: browser
[0226/184158.758:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: utility
[0226/184200.927:INFO:CONSOLE(2)] "Notification Settings loaded. [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]", source: tsui://default/main.js (2)
[0226/184200.928:INFO:CONSOLE(2)] "Message Notification settings loaded. [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]", source: tsui://default/main.js (2)
[0226/184200.929:INFO:CONSOLE(2)] "Whisper Settings loaded.", source: tsui://default/main.js (2)
[0226/184203.513:INFO:CONSOLE(2)] "Restoring previously opened activities:  ", source: tsui://default/main.js (2)
[0226/184203.514:INFO:CONSOLE(2)] "Not presenting beta badge interface", source: tsui://default/main.js (2)
[0226/184203.527:INFO:CONSOLE(2)] "Welcome displayed is false", source: tsui://default/main.js (2)
[0226/184204.307:INFO:CONSOLE(2)] "analytics :: heartbeat", source: tsui://default/main.js (2)
[0226/184204.309:INFO:CONSOLE(2)] "default device changed: -none- to Speakers (Turtle Beach Z22 Chat)", source: tsui://default/main.js (2)
[0226/184204.309:INFO:CONSOLE(2)] "default device changed: -none- to Microphone (Turtle Beach Z22 Chat)", source: tsui://default/main.js (2)
[0226/184204.533:INFO:CONSOLE(0)] "Error with Permissions-Policy header: Unrecognized feature: 'ch-ua-full-version-list'.", source:  (0)
[0226/184205.766:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: utility
[0226/184325.378:INFO:CONSOLE(2)] "Not presenting beta badge interface", source: tsui://default/main.js (2)
[0226/184325.530:INFO:CONSOLE(2)] "hotkeyProfilesChangeEvent", source: tsui://default/main.js (2)
[0226/184325.547:INFO:CONSOLE(2)] "Not presenting beta badge interface", source: tsui://default/main.js (2)
[0226/184325.547:INFO:CONSOLE(2)] "Not presenting beta badge interface", source: tsui://default/main.js (2)
[0226/184328.260:INFO:CONSOLE(2)] "Not presenting beta badge interface", source: tsui://default/main.js (2)
[0226/184328.327:INFO:CONSOLE(2)] "hotkeyProfilesChangeEvent", source: tsui://default/main.js (2)
[0226/184328.348:INFO:CONSOLE(2)] "Not presenting beta badge interface", source: tsui://default/main.js (2)
[0226/184328.353:INFO:CONSOLE(2)] "Not presenting beta badge interface", source: tsui://default/main.js (2)
[0226/184328.625:INFO:CONSOLE(2)] "hotkeyProfilesChangeEvent", source: tsui://default/main.js (2)
[0226/184328.766:INFO:CONSOLE(2)] "Connecting to homebase chat system, type: 2", source: tsui://default/main.js (2)
[0226/184329.038:INFO:CONSOLE(2)] "Disconnecting from chat connection 1", source: tsui://default/main.js (2)
[0226/184329.039:INFO:CONSOLE(2)] "Error joining Homebase connection central", source: tsui://default/main.js (2)
[0226/184339.077:INFO:CONSOLE(2)] "Connecting to homebase chat system, type: 2", source: tsui://default/main.js (2)
[0226/184339.144:INFO:CONSOLE(2)] "Disconnecting from chat connection 2", source: tsui://default/main.js (2)
[0226/184339.144:INFO:CONSOLE(2)] "Error joining Homebase connection central", source: tsui://default/main.js (2)
[0226/184411.635:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: browser
[0226/184412.306:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: utility
[0226/184548.578:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: browser
[0226/184548.724:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: gpu-process
[0226/184548.825:ERROR:angle_platform_impl.cc(44)] Display.cpp:894 (initialize): ANGLE Display::initialize error 0: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[0226/184548.825:ERROR:gl_surface_egl.cc(782)] EGL Driver message (Critical) eglInitialize: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[0226/184548.825:ERROR:gl_surface_egl.cc(1382)] eglInitialize SwANGLE failed with error EGL_NOT_INITIALIZED
[0226/184548.825:ERROR:gl_initializer_win.cc(141)] GLSurfaceEGL::InitializeOneOff failed.
[0226/184548.829:ERROR:viz_main_impl.cc(161)] Exiting GPU process due to errors during initialization
[0226/184548.970:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: utility
[0226/184549.002:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: utility
[0226/184549.031:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: renderer
[0226/184549.054:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: renderer
[0226/184549.460:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: gpu-process
[0226/184549.548:ERROR:angle_platform_impl.cc(44)] Display.cpp:894 (initialize): ANGLE Display::initialize error 0: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[0226/184549.548:ERROR:gl_surface_egl.cc(782)] EGL Driver message (Critical) eglInitialize: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[0226/184549.548:ERROR:gl_surface_egl.cc(1382)] eglInitialize SwANGLE failed with error EGL_NOT_INITIALIZED
[0226/184549.548:ERROR:gl_initializer_win.cc(141)] GLSurfaceEGL::InitializeOneOff failed.
[0226/184549.552:ERROR:viz_main_impl.cc(161)] Exiting GPU process due to errors during initialization
[0226/184549.627:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: gpu-process
[0226/184549.706:ERROR:angle_platform_impl.cc(44)] Display.cpp:894 (initialize): ANGLE Display::initialize error 0: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[0226/184549.706:ERROR:gl_surface_egl.cc(782)] EGL Driver message (Critical) eglInitialize: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[0226/184549.706:ERROR:gl_surface_egl.cc(1382)] eglInitialize SwANGLE failed with error EGL_NOT_INITIALIZED
[0226/184549.706:ERROR:gl_initializer_win.cc(141)] GLSurfaceEGL::InitializeOneOff failed.
[0226/184549.710:ERROR:viz_main_impl.cc(161)] Exiting GPU process due to errors during initialization
[0226/184549.783:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: gpu-process
[0226/184549.856:ERROR:gpu_init.cc(457)] Passthrough is not supported, GL is disabled, ANGLE is 
[0226/184628.152:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: browser
[0226/184628.269:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: gpu-process
[0226/184628.356:ERROR:angle_platform_impl.cc(44)] Display.cpp:894 (initialize): ANGLE Display::initialize error 0: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[0226/184628.357:ERROR:gl_surface_egl.cc(782)] EGL Driver message (Critical) eglInitialize: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[0226/184628.357:ERROR:gl_surface_egl.cc(1382)] eglInitialize SwANGLE failed with error EGL_NOT_INITIALIZED
[0226/184628.357:ERROR:gl_initializer_win.cc(141)] GLSurfaceEGL::InitializeOneOff failed.
[0226/184628.361:ERROR:viz_main_impl.cc(161)] Exiting GPU process due to errors during initialization
[0226/184628.510:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: utility
[0226/184628.514:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: utility
[0226/184628.536:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: renderer
[0226/184628.555:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: renderer
[0226/184628.856:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: gpu-process
[0226/184628.940:ERROR:angle_platform_impl.cc(44)] Display.cpp:894 (initialize): ANGLE Display::initialize error 0: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[0226/184628.940:ERROR:gl_surface_egl.cc(782)] EGL Driver message (Critical) eglInitialize: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[0226/184628.941:ERROR:gl_surface_egl.cc(1382)] eglInitialize SwANGLE failed with error EGL_NOT_INITIALIZED
[0226/184628.941:ERROR:gl_initializer_win.cc(141)] GLSurfaceEGL::InitializeOneOff failed.
[0226/184628.944:ERROR:viz_main_impl.cc(161)] Exiting GPU process due to errors during initialization
[0226/184629.001:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: gpu-process
[0226/184629.084:ERROR:angle_platform_impl.cc(44)] Display.cpp:894 (initialize): ANGLE Display::initialize error 0: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[0226/184629.084:ERROR:gl_surface_egl.cc(782)] EGL Driver message (Critical) eglInitialize: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in ../../third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[0226/184629.084:ERROR:gl_surface_egl.cc(1382)] eglInitialize SwANGLE failed with error EGL_NOT_INITIALIZED
[0226/184629.084:ERROR:gl_initializer_win.cc(141)] GLSurfaceEGL::InitializeOneOff failed.
[0226/184629.088:ERROR:viz_main_impl.cc(161)] Exiting GPU process due to errors during initialization
[0226/184629.147:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: gpu-process
[0226/184629.219:ERROR:gpu_init.cc(457)] Passthrough is not supported, GL is disabled, ANGLE is 

I’ve resolved this for now by launching the program with " --disable-gpu" as a flag.

1 Like

Nice to hear. :slight_smile:

The problem here is that latest driver is ~7 years old and Chromium adds new features your graphics card or driver can not handle.

So software rendering stays the only option for this legacy hardware.

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