Community does not work / is not started


its been 18 hours, still no connection nor server. very long time for a paid service tough. Hope the team could handle this situation.

Hello, same problem. I managed to launch one community of 2 seats, tried to create my main community before going to bed and it is still in deployement. Any ETA please ? I really need to throw DIscord by the window

Hello
I’ve the same issue with fra1 community. Mine got suspended and never started.

Communication is really lacking.
Wheres the update?
Will we get the wasted day reimbursed?

If a problem like this persists the next day, you give the community another update in the morning and you make sure that they are not wasting their money.

3 Likes

My friends is still not up on germany but mine is on the new york server… so the eu ones are just way worse, also another thing is why only 2 servers? third party providers give the option for way more servers such as london, paris and much much more etc you would think the official ones would be able to compete but apparently not

I hope we get reimbursed. This problem took too much time.

1 Like

failed connection

Still not working :< Starting community… and thats it

1 Like

Started a new Community on Squad subscription.
After the community was started, i tried to claim it, TS opens up but i end up in a “could not resolve hostname”
Any ideas?

2 Likes

Same here. Started a community at frankfurt servers,but the Community gets suspended or if i tryto connect to it it could not resolve a hostname

1 Like

I have the same Problem. Just bought the Plan for 27 user. Community has startet but I can´t claim it because the client says “failed connection initialization”

Kind of the same issue here.

Bought a Server, chose “Frankfurt 1 (Germany)” as the region and it’s stuck at “Starting Community”.

Earlier, I had strange behaviours such as the community being moved to inactive or the picture not being saved properly.

I assume this is a global issue but still waiting for an official communication.

I would say that it’s not the start I hoped for :smile:

1 Like

so ive been waiting for this server to be made how long does this take its been 12+ hrs since i made it and it won’t let me connect or my server doesn’t exist and still says starting community…
image

Also having issues with the suspended Community on Fra1 ^^

They have now updated the communities page.

“We’re sorry, creating new communities is temporarily unavailable. This may be due to our servers reaching capacity. Please check back later. Thank you!”

Not a great launch, considering people that bought shortly after it was available still couldn’t set a server up and are stuck waiting on “Starting community…”.
Still no mentions of reimbursments/extra days added.

You will have to wait for it and try again sometime later because the services are just overloaded with the current requests.

c8e8942bdd51de7378b0a17159f9e675

Team speak devs right now

1 Like

I don’t get it. TS devs, come on. You know this is your last chance to come back as a challenger on the voice coms market.

You were way too confident before launch, now you ■■■■■■ it up and you leave us all alone ? No official statement on the situation. We don’t even know if you’re working or sleeping. Do something ? Say something ? We don’t care if it’s not ready today, take the time needed : just tell us !

We paid for a non-existing service right now.

By not saying anything, you’re just signing the end of teamspeak. If hype goes down, you’re just done.

3 Likes

I believe that they weren’t expecting this level of “excitement” (which to be honest is an error on their part). Plus it seems like they didn’t load test enough.
I think that for such an important release, you’d want to do a staggered launch - especially since it’s new systems with relatively unknown capabilities in terms of users.

1 Like