Community does not work / is not starting

Click on claim community again. If a subscription enters a moment of downtime, this will “suspend” a server (and this is stored for 30 days). If you resub prior to the 30 days and want to use the same server again, you just need to reclaim it.

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I got same problems right here. Stuck at suspending for 2 days that i want to reactivate it and i cant claim community. And I have 27 slot plan. How can i fix this?

Should be good now when you get the chance to look.

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Right now its on starting service state. Thanks a lot. If stuck at start state i will let you know. Really Thanks!

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I bought a community almost 3 weeks ago. Do something to make it work!

my server is doing the same thing

Your community was removed as it was one of the early ones that didn’t spawn properly. You should be able to create a new community without issue if you visit myteamspeak.com → communities tab → go from there. @Afraidlina

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The community is up and running (and can be joined) so I don’t see an issue here. @survn

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@Gle1ze Your Community should be restarted. Please try again.


@survn Your friends may need to add the Server as a bookmark. There is a known client issue currently.

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How long, am i supposed to wait to connect to community i made?
in dashboard i got information that community is ok and set, but in teamspeak6 its “cannot resolve hostname” ?

It shouldn’t take much longer than a few minutes. Have you added the Server to your Bookmarks? There is currently a bug in the client itself which sometimes prevents connections to server who are not in the Bookmark list.

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i got it in the bookmarks, connected, set password, try to make transmission, but now i got problem with reconnect…

And you closed the active tab in the sidebar and connected by clicking on the Bookmark right?

If I could check if the Server is working. Just send me the IP in a DM

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restart my computer, logout and logon to account, its working.

On TS6 Beta 2 here - paid and created a server “moist.ny1.teamspeak.com” about 10 minutes ago. No one is able to connect to it though, as we’re all getting: “Failed to Establish Connection to Teamspeak Server, reason: Could not resolve hostname”

Could you please provide your UID?

We can not find any server with your IP address or with your username.

You’ll find the UID in the URL of the dashboard.

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Hi @LeonMarcelHD appreciate the quick response, do you mean this ID?: [email protected]

No I mean the UID from the server. This should look something like this:

b08991a4-ba59-412d-858e-74tgsjd1d090

If you can’t find it, you can provide your server name that you set in your dashboard or we can also search for the welcome message.

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@LeonMarcelHD Apologies, my URL isn’t updating to show that UID, or I’m in the wrong space.
The server name should be Moist Boys and welcome message “All Your Base Are Belong to Us”
image

Nothing shows up for the name or welcome message…

Could you send me a screenshot of your whole browser in a DM?

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