Community does not work / is not starting

got the same issue. Community is not starting. How much time it takes ? Server is FRA1

We are trying a restart on the server and I will update my post once I have new information for you.

Edit: They devs are looking into this, sorry for the inconvenience and thank you for your patience.

@alpaul The server is now online

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i have the same error, bought a team subscription yesterday night and i’ve been waiting almost 24 hour for my server to start

my community has been saying “starting cammunity” for the 3rd day in a row now (i mean today is the 3rd day)

@jmanrip6 @SaltyIcetea

We’ll get that sorted out. It may take until tomorrow for this to be resolved. Sorry for the inconvenience and your patience.

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okay, thanks alot

@jmanrip6 @SaltyIcetea

The Communities should now work, please let us know if you encounter any other issues.

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My community is also stuck at “Starting community”. It’s about 24h i started it. @LeonMarcelHD

We’re working on it. Will update my post once I have mew information.

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Hello, i tried making a community 2 days ago, its still stuck at starting.
@LeonMarcelHD can you help out here aswell?

Yeah I’ll get that forwarded. It may take until tomorrow for this to be resolved due to vacation / public holidays.

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hey tried because of packetloss issues to create a new community server to FRA1, and its still starting since 4 days. Can you fix it?

Also forwarded. I will update my post once it is fixed.

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@MeeDeN
@Dima0811

Apologies for the delayed responde. The Communities are now fixed.

It somehow slipped through at the dev team.

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Hi I created a community and it has been stuck on “Starting Community” for quite about an hour now and I cannot access it through the client. Is there a general timeframe for how long this is supposed to take or is there an issue that I’m not understanding?

I am going to forward this to the devs and we will take care of it. Once it is solved, I’ll update my post.

Unfortunately today is a bank holiday for a large percentage of staff today, then quite a few of them have booked Friday off as well, so you might not hear back until Monday based on this I’m afraid.

Edit: it should be fixed

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Hello, I just created a community and i was wondering how long it takes to open ? I tried to log in but it says me this :

Please try again. We’ve restarted the server and it should now be online. :slight_smile:

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wow thanks for the reactivity but i have the same issue i still cant log in the server

We are looking into it. Will hopefully have an update for you before the weekend starts.

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