Disconnected from Chat / Messenger // You are not connected to chat services

LeonMarcelHD · January 24, 2025, 4:57pm

This is a megathread to collect all reports of connection issues with the TeamSpeak 6 Client. Please refrain from creating new topics about this issue and use this thread instead.

It is possible that our chat servers are currently experiencing a brief downtime. If so, please read the latest messages in this thread to confirm if others are affected and as well let us know by replying here. Our team will then review the issue and work toward a resolution as soon as possible.

Please follow these steps only if you have never used the global chat:

The next steps may result in data loss, please continue with caution.

You have been warned ;)

Log out of the client
Close the client
Delete / rename the cache folder
Start and login again
Now the client should connect to the chat server

Windows: %LOCALAPPDATA%\TeamSpeak\Cache\Default
Linux: ~/.cache/TeamSpeak/Default
MacOS: ~/Library/Caches/TeamSpeak

Only use this Thread if you cannot connect to the messenger like the picture shows below:

Disconnected - You are not connected to chat services.
Make sure you are:
Connected to the internet
You are not connected to the messenger services

LeonMarcelHD · December 19, 2025, 5:18pm

I’ve forwarded this to IT and they’ll check the chat server.

LeonMarcelHD · December 19, 2025, 9:18pm

We’ve looked into this and found an issue while deploying. It should now work as expected, please try again

JonnyoXP · December 19, 2025, 10:00pm

This is why I love TeamSpeak you guys fix stuff so fast keep up the amazing work!

LeonMarcelHD · December 26, 2025, 2:52pm

Thanks all of you for bringing this to our attention.

We seem to experience downtime on (chat-2, chat-5, chat-6 and chat-9). We are currently investigating this issue. Please note that due to the holiday period we’re short on staff and it might take a while until we resolve this.

We appreciate your patience and apologize for the inconvenience. We’ll update you as soon as possible.

Update:

Chat-9 should now work fine again, please let us know if you are experiencing any further issues.

We have not found any issues on chat-2, chat-5 or chat-6, meaning the recipient was most likely on chat-9 and was therefore causing connection issues.

LeonMarcelHD · March 19, 2026, 3:25pm

Issue should be resolved now. Sorry for the inconvenience.

LeonMarcelHD · May 30, 2026, 7:57am

Thanks for the report, we’re looking into it.

LeonMarcelHD · June 7, 2026, 7:13pm

Thanks for the reports, we’ll investigate and it should be resolved tomorrow morning.

RicochetFrame · June 21, 2026, 3:21pm

I’m experiencing this issue right now! Here’s what I’m looking at. I’m still able to enter servers, just cant see any friend or group chat details.

DonJesse · June 21, 2026, 4:38pm

Same problem here. I’ve already reconfigured my DNS and firewall, reinstalled TS6, and tried everything I could, but the issue still persists.

Lunaa4950 · June 21, 2026, 5:23pm

I am also having the issue. I have tried everything possible to fix the issue however it still doesn’t respond

Jelly_JGLR · June 21, 2026, 6:00pm

I have also continued to experience the same issue. However voice and chat do work within the server

LeonMarcelHD · June 22, 2026, 7:19am

Thanks for the report, we’re currently investigating this issue.

CaptianCarrot · June 24, 2026, 4:13pm

I am having the same issue. I was watching a stream and then suddenly everything shut down.

LeonMarcelHD · June 24, 2026, 4:28pm

The chat is working fine on my end, this might be an issue on your end.

Dimwit115 · June 27, 2026, 12:24pm

I just installed TeamSpeak, and I had been chatting for about 30 minutes with friends, and then I got disconnected from the messenger services, and I cannot connect to a server either. I just installed the app, and I got no clue why this is. Im still connected to my internet, and my connection does not seem to be the problem?

Wit · June 27, 2026, 5:32pm

Exact same issue here, can join my server but chat is offline. Been like it for 4-5 hours now? Any resolution?

Daegan_Jukes · June 27, 2026, 7:57pm

experiencing the same. figured i had a pihole false positive but turning it off or connecting via vpn yields the same results.

Cookie_Is_Baked · June 28, 2026, 12:14am

Been down for about 13 hours now for me. Can still connect to a voice server though.

KlemiAku · June 28, 2026, 9:00am

For about two days now, I haven’t been able to connect to my contacts or group chats. I tried deleting all the TeamSpeak folders, and the only change is that the program occasionally tries to connect instead of staying disconnected all the time. Connecting to my server or sending private messages to people who are on the server isn’t a problem, because I can open our chat by clicking on them.
I´m on CachyOS.