Having this same issue, Ive cleared my cache twice, reset my router, uninstalled and then reinstalled teamspeak and it still says im disconnected despite everything. I have a strong internet connection, no issues on any other programs, only teamspeak.
Happened to me today. Disconnected ,You are not connected to chat services. Make sure you are : connected to the internet.
Anyone able to help ? Im logged in to my teamspeak account but it says im not connected to internet . I loaded my laptop to see if it was my computers problem but i have same issue.
I thought it may be my internet so tried connecting to my phones hotspot but the same issue on both pc and laptop .
Is there an issue on teamspeaks end ?
@cavalier_outlaw @Limbless_One @D4vetron
Please check again, the issue should be resolved now.
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Working again.Thank you.
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What was the solution? I have the issue as well.
(post deleted by author)
I am also disconnected from contacts and chats, it keeps trying to reconnect but it never does even tho i have internet and everything else. I can still join and talk in a server but thats it… any fix ? ty.
Hello,
I have a problem with TeamSpeak 6 Messenger / Chat services on my main account.
Messenger services stay offline on my main account, but voice server connection works fine.
The push system also connects.
I already tried:
- logging out and logging back in
- closing TeamSpeak completely
- deleting/renaming the cache
- using Google DNS
- restarting the client
Nothing fixed it on my main account.
Important update:
I created a completely new TeamSpeak account for testing.
With the new account, Messenger / Chat works immediately.
But when I log back into my old/main account, the problem comes back instantly.
So it does not seem to be my PC, DNS, firewall, cache, router, or TeamSpeak installation.
It seems to be related to my main TeamSpeak account / Messenger Homebase / Chat state.
Client:
TeamSpeak 6.0.0-beta4.1
OS:
Windows 11 x64
Home server:
Relevant tschat.log lines:
Matrix client create: matrixHost=chat-5.tmspk.net
Failed to restore store from save data: invalid login data
Creating fresh store
new crypto account on init - fresh
created new group session storage
connect: ts_chat_id=1 displayname=DjSeira presence=online
TSChat_Connect failed: Protocol error: error=Internal server error errorCode=M_UNKNOWN softLogout=false retryAfterMs=0 proxy=false
Connection failed: err=1
Also earlier in the log:
Failed to upload pre initial crypto keys:
Protocol error: error=Internal server error errorCode=M_UNKNOWN
Initial sync failed:
Protocol error: error=Internal server error errorCode=M_UNKNOWN
TSChat_Connect failed:
Protocol error: error=Internal server error errorCode=M_UNKNOWN
Can someone from TeamSpeak please check, reset, or repair the Messenger/Homebase/Chat state for my main account?
Thank you.
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My friend and I have the same situation.
We also tried a bunch of things until I read the post above. I created a new account and everything worked right away
It’s cool, but I’d like to use the main account. Ty in advance
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