i have two accounts. one of the two, no one can decrypt text chat coming from that account anymore. that means that my server group chat, and any private chats coming from that server admin that are encrypted, are un-readable. the account that owns the server and group chats , this account, … is the…

Are you using the accounts on the same PC? And his the Account online while requesting the keys?

hey thanks for replying, yeah they are both online, though i usually keep them on invisible status. but to trouble shoot this i put both of them in online status. one account is usually operated from my laptop, a macbook air. and the other is on my pc. I have tried both alternating accounts, loggi…

Adding to this thread that I am experiencing this same issue: everyone is online but it never succeeds in retrying to fetch the keys. This has persisted since the service issues that were presenting the week of 9/10. My account was showing as offline and all chats were showing offline but I could jo…

Encrypted chat not working

TeamSpeak 6 Client

LeonMarcelHD September 15, 2026, 4:09pm 4

Okay that’s weird, I would like to check the logs of both clients.

Can you please clear the log folders on both systems.

Restart both clients (Mac and Windows) and then send the logs to me via DM.