Failed to download revocation list - myTS Features are not available

I am using the official docker container to set up a new ts server and everyone on the server that has a MyTeamspeak account is getting this error when connecting:

<midnight> The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSpeak related services are not available.
<midnight> Reconnecting might solve the issue. (it didn't)
<midnight> myTeamSpeak ID is invalid

The client log shows this:

requested new mytsid data

# Yesterday it showed these messsages:
tried to update mytsid data but still valid on myts server side	
do a login to get the mytsid on server side	

successfully downloaded revocation list for accounting	
successfully downloaded revocation list for myteamspeak id

The server logs show this:

failed to download revocation list - count: 4
rejecting myteamspeakid: revoke list out of date
client is connecting with a invalid or revoked myTeamSpeak ID

I do have my backed up SQLite database on the docker container and the server is using it, but I did try removing it and restarting the server to start fresh with a new server, but the same errors occurred.

This has been happening for the past 4 days now, waiting for it to fix itself is no longer an option. Does anyone know a potential solution?

The server must successfully download the latest list to fix that issue.
It should solve itself after some hours.

Your server may not be able to reach ts3services.teamspeak.com or port 443 TCP outgoing is blocked.

Or the time on server system isn’t right.
Or your system is connected over a transparent proxy with HTTPS support and the certificate was rejected.

2 Likes

No outgoing ports are blocked, and I never set up a proxy so that shouldn’t be the problem either.

I checked the time on the container and it is 1 hour behind the time on my host machine, but that’s because the host machine is in BST right now and the container is in UTC. Is that a problem?

Maybe. Try to sync the Time

Im getting ‘temporary error (try again later)’ whenever I try to install something or upgrade the system.

For some reason I can’t change the time with the ‘date’ command and the only other option i could find would require me to install a program, but I am unable to do that for some reason at the moment.

Hi, I’ve created a selfhosted server which can be connected to without any issues but when clients connect it displays.

The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSpeak related services are not available.
Reconnecting might solve the issue.
myTeamSpeak ID is invalid

The server been running now for 3 days but the error still displays, I’ve created the port forwards based on this TeamSpeak Ports the server can communicate to all the addresses required.

Am I missing anything which isn’t covered by the guides, I’m using this on a Windows platform without the firewall enabled.

1 Like

I am having the same issue and was about to make my own post. Please assist.
All ports are open. My only difference in comparison to OP is that I am running linux.

i also had this error yesterday, just logout from your myteamspeak account in ts3 client and login again, that will fix problem

That does not fix the issue.
In my log, it also comes up with a failed to download revocation list. I’m sorry I can’t provide the full word for word issue.
This is a server side issue. The server is failing to download or update the revocation list. I am unsure how to bypass or fix this.

I’m sorry then, i don’t have any idea how to solve that.

Hello do not panic that you are not the only ones having these problems the TS servers receive the exact same error this should be fixed soon by the team.

How can I verify this?
Also, is there an ETA for fix from staff?

Will it require any intervention from my side, or can I continue to build the server with no repercussions?

Further to this, my server does not event attempt to download the revocation list. Is this still a TS3 side issue?

There is no consequence for the server.

And there is nothing you can do to solve this problem we have to wait for the team to correct on their side and everything will return to normal automatically

Do you know if this issue is been raised as a bug if so could you let me know the link to this.

Any status on if it’s been reported and is actively being worked on? Any news on a fix?

We are currently investigating into that issue.

6 Likes

Please try again.

5 Likes

Edit: It is resolved. Thank you.

Thanks : Resolved.

Hey,

For a few days now I have a problem with my TS3 running on a VPS. Anytime a user connects to the server they get a message that

"The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSpeak related services are not available.
Reconnecting might solve the issue.
myTeamSpeak ID is invalid"

I have all the necessary ports opened. Tried everything that I could come up with but no luck. Tried to reinstall, completely rebuild the VPS, different OS, doing some password changes on myTeamSpeak and everything, but nothing helps.

As I see this is a reoccuring problem and some other folks have encountered the same problem in the previous days.

Some advice would be much appreciated, and if this is a TeamSpeak related issue and not a user-error a quick fix would be nice.

Thanks in advance,
Ames