Failed to download revocation list - myTS Features are not available

TeamSpeak 3 Server Suggestions and Feedback
1

I am using the official docker container to set up a new ts server and everyone on the server that has a MyTeamspeak account is getting this error when connecting:

<midnight> The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSpeak related services are not available.
<midnight> Reconnecting might solve the issue. (it didn't)
<midnight> myTeamSpeak ID is invalid

The client log shows this:

requested new mytsid data

# Yesterday it showed these messsages:
tried to update mytsid data but still valid on myts server side	
do a login to get the mytsid on server side	

successfully downloaded revocation list for accounting	
successfully downloaded revocation list for myteamspeak id

The server logs show this:

failed to download revocation list - count: 4
rejecting myteamspeakid: revoke list out of date
client is connecting with a invalid or revoked myTeamSpeak ID

I do have my backed up SQLite database on the docker container and the server is using it, but I did try removing it and restarting the server to start fresh with a new server, but the same errors occurred.

This has been happening for the past 4 days now, waiting for it to fix itself is no longer an option. Does anyone know a potential solution?

Staff update

If you are currently expeniencing any issues with the myTeamSpeak revocation list, please let us know by posing in this thread.

198

Thank you for the report, we are looking into this issue and I will update my post once the service is back online.

Sorry for the inconvenience.

2 Likes
199

Hey there guys,

I recently decided to try out OCI free tier, created AMD instance with Ubuntu 24.04 image

Went to setup TeamSpeak, and it went smoothly, just had to apt install bzip2 and install ufw package.

and TeamSpeak server is working but when anyone connects we get this
Error

"The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSpeak related services are not available.

Reconnecting might solve the issue.

myTeamSpeak ID is invalid"

Here’s what I tried,

VNIC added all the ports on TeamSpeak website as Ingress + added 80 and 443 as Ingress and Egress both.

Also tried creating NSG and adding all the ports aswell (Even though the Subnet/VNIC and NSG are all merged together anyways)

Tried ufw and also adding all the servers.

Tried

-A INPUT -p tcp -m state --state NEW -m tcp --dport 2008 -j ACCEPT

-A INPUT -p udp-m state --state NEW -m udp --dport 2010 -j ACCEPT

-A INPUT -p tcp -m state --state NEW -m tcp --dport 443 -j ACCEPT

With also adding them to Ingress and 443 in Egress

tried also adding it to ufw, still no luck.

9987/udp ALLOW Anywhere

30033/tcp ALLOW Anywhere

443 ALLOW Anywhere

2010/udp ALLOW Anywhere

10011/tcp ALLOW Anywhere

2008/tcp ALLOW Anywhere

9987/udp (v6) ALLOW Anywhere (v6)

30033/tcp (v6) ALLOW Anywhere (v6)

443 (v6) ALLOW Anywhere (v6)

2010/udp (v6) ALLOW Anywhere (v6)

10011/tcp (v6) ALLOW Anywhere (v6)

2008/tcp (v6) ALLOW Anywhere (v6)

This issue is really driving me crazy, I tried pining the myteamspeak service IP and it works fine from the SSH.

so I need any fix for this please, its annoying, I’ve spent 4 hours trying to figure it out.

Thanks in advance.

200

The service is currently not available due to technical difficulties. Once that is solved we will let you know.

5 Likes
201

so It was on your side that whole time? :joy:

Alright, but may I ask, why is it not happening on all servers? why especially this new created server?

202

Looks like this has been down for about 38 hours now. @LeonMarcelHD this has happened a few times before and causes issues for our customers connecting to servers. Would it be worth setting up a status page or something like that so external providers can also monitor this given it is a critical service?

203

Yep… It also shows in the server log an error.

On start up it will try to connect to our service and if it’s not available it will print the error and the myTS features are not available.

2 Likes
204

Yes I know that it is frequently not available and a status page would be beneficial in those cases but we currently don’t plan to release a public status page.

3 Likes
205

The service is back online.

2 Likes
206

Still not for me, anything I should be doing?
image

207

It might take a while till the Server requests the list again. Restarting the server would trigger a request, but may not be convenient depending on how many users are currently connected.

4 Likes
208

Our milsim unit just migrated our TS3 (v3.13.7) server from one Windows host to a different one.

The migration went fine, with no errors … except that any users that are also logged into personal myTeamSpeak accounts are getting myTeamSpeakID errors (validation/revocation related), and naturally also can’t use bookmarks.

I have confirmed access to your TS validation server (no firewall rule issues). I’m unable to derive anything further from log analysis or other troubleshooting.

Thoughts?

209
210

Can someone please confirm it works now?, I’m still getting the error.

211

Sadly still getting the same error when rebooting the teamspeak server

image
image1563×219 44.2 KB

212

We’ve just checked and it is working on our end.

It might be possible that Cloudflare distributes still an outdated version of that list in other regions.

So please keep an eye on this situation and if it does not change in the next bit let us know.

2 Likes
213

The issue happened because there was a power test at the Equinix data center (FRA5), and the backup system was being tested. But some ISPs didn’t have their routers properly set up in the racks, which caused problems including for Cloudflare and Deutsche Telekom.

It should actually be fixed since last night already, depending on your ISP.

214

Same, Still not fixed till now.

215

Can confirm, it’s fully fixed on my server now.

1 Like
216

I’m having this error with a TS6 server docker that I just spun up yesterday evening.