Failed to download revocation list - myTS Features are not available

This is a megathread to collect all reports of issues with the myTS revocation list. Please refrain from creating new topics about this issue and use this thread instead.


It is possible that our revocation server is currently experiencing a brief downtime. If you are affected, please let us know by replying in this thread. Our team will then review the issue and work toward a resolution as soon as possible.


This is the error shown in the TS3 Client

The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSpeak related services are not available.
Reconnecting might solve the issue. (it didn't)
myTeamSpeak ID is invalid

This is the error shown in the server logs.

failed to download revocation list - count: 4
rejecting myteamspeakid: revoke list out of date
client is connecting with a invalid or revoked myTeamSpeak ID

Before posting please check:

  • that you are using the latest TeamSpeak server version

  • with a mobile hotspot or ask a friend if they can reach out server
    → If it works there, your firewall, router, or ISP is blocking certificate servers

  • if you are using Docker your Container may not have the same network settings as the host machine. A simple fix could be to use one of these solutions.

    Note: this can have the disadvantage that the Container is no longer running disconnected from the Host machine. Please use this with caution or make sure that it is safe to use on your setup.

    Modify the container to use host networking:

    docker run --network host ...
    

    Or in docker-compose:

    network_mode: "host"
    
  • that you can ping our services:

    Domain Protocol Local Port (Server) Remote Port Notes
    accounting.teamspeak.com TCP 1024-65535 (random by OS) 2008 TeamSpeak 3 Server versions 3.0.x
    accounting2.teamspeak.com TCP 1024-65535 (random by OS) 443 TeamSpeak 3 Server versions 3.1.x
    ts3services.teamspeak.com TCP 1024-65535 (random by OS) 443 TeamSpeak 3 Server versions 3.1.x

If you are still experiencing any issues with the myTeamSpeak revocation list, please let us know by posing in this thread.

Thanks for reporting, we are actively looking into this issue.

5 Likes

It should be working again. Please let us know if you still encounter any problems.

7 Likes

Hi,

we are currently testing the TS6 Server beta and testing the set up via docker.

Everything seems to be working so far, file transfer, p2p streaming, channels and permissions and so on.

However there is a problem with myteamspeak that the non docker version has not.
The IDs are not loading, the information is not called. Docker is set up as written here: GitHub - teamspeak/teamspeak6-server

Any hints on how to fix this?

Do you mean, that no myTS data is available on the server? Profile pictures and the ability to add users as a contact?

If so, please check your server logs and post them.

2 Likes

This is all I have right now.

\[14.02.2026 21:18\]
2026-02-14 16:54:32.104762|INFO    |CIDRManager   |   |updated query_ip_allowlist ips: 127.0.0.1/32, ::1/128,
2026-02-14 16:54:37.918450|INFO    |VirtualServerBase|1  |rejecting myteamspeakid: revoke list out of date
2026-02-14 16:54:37.918510|INFO    |VirtualServerBase|1  |client is connecting with a invalid or revoked myTeamSpeak ID
2026-02-14 16:54:37.918738|DEVELOP |VirtualServer |1  |Found 0 server group assign entries for permission migration
2026-02-14 16:54:42.119327|INFO    |ServerLibPriv |   |failed to download revocation list - count: 1
2026-02-14 16:54:52.130353|INFO    |ServerLibPriv |   |failed to download revocation list - count: 1
2026-02-14 16:55:19.867943|INFO    |ServerMain    |   |Received signal SIGTERM, shutting down.
2026-02-14 16:55:19.881986|INFO    |VirtualServerBase|1  |stopped
2026-02-14 20:15:10.983562|INFO    |ServerLibPriv |   |TeamSpeak Server v6.0.0-beta8 (2026-01-22 10:21:30)
2026-02-14 20:15:10.984441|INFO    |ServerLibPriv |   |SystemInformation: Linux 5.4.0 #1 SMP Mon Sep 30 15:36:27 MSK 2024 x86_64 Binary: 64bit
2026-02-14 20:15:10.985187|INFO    |              |   |checking database integrity (may take a while)
2026-02-14 20:15:10.997294|WARNING |Accounting    |   |Unable to open /var/tsserver/licensekey.dat
2026-02-14 20:15:10.997382|INFO    |Accounting    |   |Licensing Information
2026-02-14 20:15:10.997395|INFO    |Accounting    |   |licensed to       : TeamSpeak Systems GmbH
2026-02-14 20:15:10.997409|INFO    |Accounting    |   |type              : No License
2026-02-14 20:15:10.997425|INFO    |Accounting    |   |starting date     : Thu Jan 15 00:00:00 2026
2026-02-14 20:15:10.997436|INFO    |Accounting    |   |ending date       : Fri May  1 00:00:00 2026
2026-02-14 20:15:10.997445|INFO    |Accounting    |   |max virtualservers: 1
2026-02-14 20:15:10.997453|INFO    |Accounting    |   |max slots         : 32
2026-02-14 20:15:11.068811|INFO    |              |   |Precomputing puzzle, this may take some seconds…
2026-02-14 20:15:11.854951|INFO    |              |   |Puzzle precompute time: 786
2026-02-14 20:15:11.855619|INFO    |FileManager   |   |listening on 0.0.0.0:30034
2026-02-14 20:15:11.856073|INFO    |Query         |   |Using a query thread pool size of 2
2026-02-14 20:15:11.860981|INFO    |VirtualServerBase|1  |listening on 0.0.0.0:9987
2026-02-14 20:15:11.861461|INFO    |CIDRManager   |   |updated query_ip_allowlist ips: 127.0.0.1/32, ::1/128,
2026-02-14 20:15:12.216064|INFO    |VirtualServerBase|1  |rejecting myteamspeakid: revoke list out of date
2026-02-14 20:15:12.216308|INFO    |VirtualServerBase|1  |client is connecting with a invalid or revoked myTeamSpeak ID
2026-02-14 20:15:12.216649|DEVELOP |VirtualServer |1  |Found 0 server group assign entries for permission migration
2026-02-14 20:15:12.457178|INFO    |VirtualServerBase|1  |rejecting myteamspeakid: revoke list out of date
2026-02-14 20:15:12.457241|INFO    |VirtualServerBase|1  |client is connecting with a invalid or revoked myTeamSpeak ID
2026-02-14 20:15:12.457365|DEVELOP |VirtualServer |1  |Found 0 server group assign entries for permission migration
2026-02-14 20:15:12.952665|INFO    |VirtualServerBase|1  |rejecting myteamspeakid: revoke list out of date
2026-02-14 20:15:12.952706|INFO    |VirtualServerBase|1  |client is connecting with a invalid or revoked myTeamSpeak ID
2026-02-14 20:15:12.952837|DEVELOP |VirtualServer |1  |Found 0 server group assign entries for permission migration
2026-02-14 20:15:14.020207|INFO    |VirtualServerBase|1  |rejecting myteamspeakid: revoke list out of date
2026-02-14 20:15:14.020809|INFO    |VirtualServerBase|1  |client is connecting with a invalid or revoked myTeamSpeak ID
2026-02-14 20:15:14.020958|DEVELOP |VirtualServer |1  |Found 0 server group assign entries for permission migration
2026-02-14 20:15:14.040499|INFO    |VirtualServerBase|1  |rejecting myteamspeakid: revoke list out of date
2026-02-14 20:15:14.040554|INFO    |VirtualServerBase|1  |client is connecting with a invalid or revoked myTeamSpeak ID
2026-02-14 20:15:21.875935|INFO    |ServerLibPriv |   |failed to download revocation list - count: 1
2026-02-14 20:15:31.887293|INFO    |ServerLibPriv |   |failed to download revocation list - count: 1
2026-02-14 20:16:21.000335|ERROR   |Accounting    |   |Failed to report default license - connection issue

Your server can’t connect to our accounting service, make sure that it can reach it (check out the original post)

2 Likes

Hi there, i cannot find the solution for my problem in this thread,

how can i ensure that the TS6 server docker script connects to the accounting service?
The script is used as is from the Github GitHub - teamspeak/teamspeak6-server .

services:
  teamspeak:
    image: teamspeaksystems/teamspeak6-server:latest
    container_name: teamspeak-server
    restart: unless-stopped
    ports:
      - "9987:9987/udp"    # Default voice port
      - "30033:30033/tcp"  # File transfer port
      # - "10022:10022/tcp" # (Optional) ServerQuery SSH port
      # - "10080:10080/tcp"  # (Optional) WebQuery port
    environment:
      - TSSERVER_LICENSE_ACCEPTED=accept
      - TSSERVER_DEFAULT_PORT=9987
      - TSSERVER_VOICE_IP=0.0.0.0
      - TSSERVER_FILE_TRANSFER_PORT=30033
      - TSSERVER_FILE_TRANSFER_IP=0.0.0.0
      # - TSSERVER_QUERY_HTTP_ENABLED=true
      # - TSSERVER_QUERY_SSH_ENABLED=false
      # - TSSERVER_MACHINE_ID=my_unique_machine_id
      # - TSSERVER_LOG_PATH=/var/tsserver/logs
      # - TSSERVER_QUERY_ADMIN_PASSWORD=secretpassword
    volumes:
      - teamspeak-data:/var/tsserver

volumes:
  teamspeak-data:
    name: teamspeak-data

Starting the the server without docker does not have the issue, as ./tsserver --accept-license just works. Docker however does not connect, accept the license or use myTS features.

Any tips? Thanks.

Hello we get the following errors:

2026-02-16 15:19:49.493868|INFO |ServerLibPriv | |failed to download revocation list - count: 1
2026-02-16 15:19:49.493868|INFO |ServerLibPriv | |failed to download revocation list - count: 1
2026-02-16 15:20:03.250518|ERROR |Accounting | |Error contacting server https://accounting2.teamspeak.com: CANCELED
2026-02-16 15:20:03.250518|ERROR |Accounting | |Error contacting server https://backupaccounting2.teamspeak.com: RESOLVE_ERROR: Der angegebene Host ist unbekannt
2026-02-16 15:20:03.250518|ERROR |Accounting | |Unable to connect to accounting server
2026-02-16 17:19:38.159411|ERROR |Accounting | |Could not connect to accounting server after multiple attempts, shutting down server

Our Server shut down after one hour.
All ports are open.
Is there are any other problem?
Thanks for help.

Can you ping the services on your network?

2 Likes

Can you check

  • if the container date matches the host time

  • check if the container has internet access:
    Run inside the container:

    docker exec -it <container_name> sh
    ping accounting.teamspeak.com
    nslookup accounting.teamspeak.com
    

    If the DNS fails you’ll need to check your Docker DNS configuration.

  • try Host Network Mode:
    sometimes the Docker bridge is causing networking issues.

    Modify the container to use host networking:

    docker run --network host ...
    

    Or in docker-compose:

    network_mode: "host"
    

    If this fixes it → issue is Docker bridge networking or firewall NAT

3 Likes

Thanks for the fast answer. We maked a windows Update and now the server connect to the accountingservices. We also can ping it. I thought it was a Windows Problem for a missing update :sleepy_face:

We added it to the docker compose file and it works and connects to the myTS services!
with network_mode: “host” added, it seems to work perfectly out of the box. Perhaps a good idea to add it from the beginning?

services:
  teamspeak:
    image: teamspeaksystems/teamspeak6-server:latest
    container_name: teamspeak-server
    restart: unless-stopped
    network_mode: "host"
    ports:
      - "9987:9987/udp"    # Default voice port
      - "30034:30034/tcp"  # File transfer port
      # - "10022:10022/tcp" # (Optional) ServerQuery SSH port
      # - "10080:10080/tcp"  # (Optional) WebQuery port

    environment:
      - TSSERVER_LICENSE_ACCEPTED=accept
      - TSSERVER_DEFAULT_PORT=9987
      - TSSERVER_VOICE_IP=0.0.0.0
      - TSSERVER_FILE_TRANSFER_PORT=30034
      - TSSERVER_FILE_TRANSFER_IP=0.0.0.0
      # - TSSERVER_QUERY_HTTP_ENABLED=true
      # - TSSERVER_QUERY_SSH_ENABLED=false
      # - TSSERVER_MACHINE_ID=my_unique_machine_id
      - TSSERVER_LOG_PATH=/var/tsserver/logs
      # - TSSERVER_QUERY_ADMIN_PASSWORD=secretpassword
    volumes:
      - teamspeak-data:/var/tsserver

volumes:
  teamspeak-data:
    name: teamspeak-data
1 Like