Failed to download revocation list - myTS Features are not available

Shona · December 5, 2024, 3:04pm

Since today i get the same Error on my Server but i can connect to all Teamspeak urls from my server and every ping got a response

2024-12-05 14:52:58.289732|INFO    |ServerLibPriv |   |TeamSpeak 3 Server 3.13.7 (2022-06-20 12:21:53)
2024-12-05 14:52:58.294733|INFO    |ServerLibPriv |   |SystemInformation: Windows Server 2008 R2 SP1 (7601) x64 (AMD or Intel) Binary: 64bit
2024-12-05 14:52:58.294733|INFO    |ServerLibPriv |   |Using hardware aes
2024-12-05 14:52:58.296733|INFO    |DatabaseQuery |   |dbPlugin name:    SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
2024-12-05 14:52:58.297733|INFO    |DatabaseQuery |   |dbPlugin version: 3.11.1
2024-12-05 14:52:58.297733|INFO    |DatabaseQuery |   |checking database integrity (may take a while)
2024-12-05 14:52:58.382738|INFO    |Accounting    |   |type              : Non-Profit License
2024-12-05 14:52:58.382738|INFO    |Accounting    |   |Licensing Information
2024-12-05 14:52:58.382738|INFO    |Accounting    |   |max virtualservers: 10
2024-12-05 14:52:58.382738|INFO    |Accounting    |   |max slots         : 512
2024-12-05 14:53:01.418911|INFO    |              |   |Puzzle precompute time: 2977
2024-12-05 14:53:01.419911|INFO    |FileManager   |   |listening on 0.0.0.0:30033
2024-12-05 14:53:01.422912|INFO    |Query         |   |Using a query thread pool size of 2
2024-12-05 14:53:01.465914|INFO    |Query         |   |listening for query on 0.0.0.0:10011
2024-12-05 14:53:01.466914|INFO    |Query         |   |listening for ssh query on 0.0.0.0:10022
2024-12-05 14:53:01.466914|INFO    |Query         |   |listening for http query on 0.0.0.0:10080
2024-12-05 14:53:01.521917|INFO    |ServerLibPriv |   |failed to download revocation list - count: 1

UPD is also open and working without an issue.

poqdavid · December 5, 2024, 3:46pm

I am also getting the same error trying to run TeamSpeak on a new server using docker even setting the host mode didn’t do anything
I also can ping the URLs just fine
Is there a way to silent that validation error?

Rhidenor · December 6, 2024, 7:35am

2024. 12. 06. 07:24:10	VirtualServerBase	Info	rejecting myteamspeakid: revoke list out of date	
2024. 12. 06. 07:24:10	VirtualServerBase	Info	client is connecting with a invalid or revoked myTeamSpeak ID	
2024. 12. 06. 07:24:11	VirtualServerBase	Info	rejecting myteamspeakid: revoke list out of date	
2024. 12. 06. 07:24:11	VirtualServerBase	Info	failed to update myTeamSpeak ID

Rikku · December 8, 2024, 6:39pm

@Shona
Don’t have this Problem at all on a Windows Server.
All Services are working fine for me. Is the problem still present for you?

2024-12-08 18:31:04.762574 |INFO | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated

@Rhidenor What for a TeamSpeak Server Version you are using?

Shona · December 9, 2024, 10:28am

It was a myteamspeak issue now it is gone for me and the server is working fine again (you are a little bit late after 4 days =) )

Drumonji · December 9, 2024, 4:32pm

I’m running my TeamSpeak inside a docker container and since a few days, my server is not able to validate the myTeamSpeak ID. I can ping ts3services.teamspeak.com without any issues from within the docker container.

Latest server log (after server reboot):

/var/ts3server/logs # cat ts3server_2024-12-09__16_16_04.579890_0.log
2024-12-09 16:16:04.579930|INFO    |ServerLibPriv |   |TeamSpeak 3 Server 3.13.7 (2022-06-20 12:21:53)
2024-12-09 16:16:04.580105|INFO    |ServerLibPriv |   |SystemInformation: Linux 6.1.0-28-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.119-1 (2024-11-22) x86_64 Binary: 64bit
2024-12-09 16:16:04.580162|INFO    |ServerLibPriv |   |Using hardware aes
2024-12-09 16:16:04.585079|INFO    |DatabaseQuery |   |dbPlugin name:    SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
2024-12-09 16:16:04.585316|INFO    |DatabaseQuery |   |dbPlugin version: 3.11.1
2024-12-09 16:16:04.591036|INFO    |DatabaseQuery |   |checking database integrity (may take a while)
2024-12-09 16:16:04.994508|INFO    |Accounting    |   |Licensing Information
2024-12-09 16:16:05.001876|INFO    |Accounting    |   |type              : Non-Profit License
2024-12-09 16:16:05.002090|INFO    |Accounting    |   |starting date     : Sun Jun 30 00:00:00 2024
2024-12-09 16:16:05.002180|INFO    |Accounting    |   |ending date       : Wed Feb  5 00:00:00 2025
2024-12-09 16:16:05.002265|INFO    |Accounting    |   |max virtualservers: 10
2024-12-09 16:16:05.002364|INFO    |Accounting    |   |max slots         : 512
2024-12-09 16:16:06.594834|INFO    |              |   |Puzzle precompute time: 1360
2024-12-09 16:16:06.596533|INFO    |FileManager   |   |listening on 0.0.0.0:30033, [::]:30033
2024-12-09 16:16:06.599645|INFO    |Query         |   |Using a query thread pool size of 2
2024-12-09 16:16:06.723994|INFO    |Query         |   |listening for query on 0.0.0.0:10011, [::]:10011
2024-12-09 16:16:06.724559|INFO    |CIDRManager   |   |updated query_ip_allowlist ips: 127.0.0.1/32, ::1/128,
2024-12-09 16:16:06.744442|INFO    |ServerLibPriv |   |failed to download revocation list - count: 1
2024-12-09 16:16:08.000088|ERROR   |              |   |TS3ANetwork::Send failed error: 111
2024-12-09 16:16:10.000136|ERROR   |              |   |TS3ANetwork::Send failed error: 111

Current docker-compose.yml file:

version: '3.1'

services:
  teamspeak:
    container_name: teamspeak
    image: teamspeak
    restart: always
    ports:
      - 1337:1337/udp
      - 9987:9987/udp
      - 10011:10011
      - 10022:10022
      - 10080:10080
      - 30033:30033
    volumes:
      - .:/var/ts3server
    environment:
      TS3SERVER_DB_PLUGIN: ts3db_sqlite3
      TS3SERVER_DB_SQLCREATEPATH: create_sqlite
      TS3SERVER_DB_HOST: localhost
      TS3SERVER_DB_USER: root
      TS3SERVER_DB_PASSWORD: ts3_sqlite
      TS3SERVER_DB_NAME: teamspeak
      TS3SERVER_DB_WAITUNTILREADY: 30
      TS3SERVER_LICENSE: accept

Is there anything I can do? I could not find any solution in the threads with the same issue.

Rikku · December 10, 2024, 5:00pm

Hello @Drumonji,

Please try the Weblist fix that I mentioned above.

And for the other Issue:

Please read this:

hx5791 · December 11, 2024, 3:18am

hx5791 · December 11, 2024, 3:21am

Starting from December 9th, the server experienced the same error again and shut down for 2 hours.
This issue has persisted for many years and there is currently no effective solution. Could the method of verification be changed?

hx5791 · December 11, 2024, 3:22am

PING accounting2.teamspeak.com (104.18.4.167) 56(84) bytes of data.
64 bytes from 104.18.4.167 (104.18.4.167): icmp_seq=1 ttl=49 time=207 ms
64 bytes from 104.18.4.167 (104.18.4.167): icmp_seq=2 ttl=49 time=210 ms
64 bytes from 104.18.4.167 (104.18.4.167): icmp_seq=3 ttl=49 time=209 ms
64 bytes from 104.18.4.167 (104.18.4.167): icmp_seq=4 ttl=49 time=175 ms
64 bytes from 104.18.4.167 (104.18.4.167): icmp_seq=5 ttl=49 time=173 ms
64 bytes from 104.18.4.167 (104.18.4.167): icmp_seq=6 ttl=49 time=168 ms
64 bytes from 104.18.4.167 (104.18.4.167): icmp_seq=7 ttl=49 time=168 ms

ping: backupaccounting2.teamspeak.com: Name or service not known

Does the domain backupaccounting2.teamspeak.com function normally?

Additionally, accounting2.teamspeak.com (104.18.4.167), 2 years ago it seemed to be another IP (104.20.74.196), is the domain resolution currently functioning properly?

Rikku · December 11, 2024, 5:33pm

It’s a wanted shutdown because your server did not reach accounting service.

And open needed ports for accounting See FAQ .

It could be that Cloudflare thinks that your server IP is suspicious.
You can test your IP on Inspect an IP | Project Honey Pot

hx5791 · December 12, 2024, 3:40am

Thank you for your response. I have reviewed the relevant content in our community and attempted the suggested solutions, but they have not proven effective. Given the intricacies of international networks, could you create more efficient and user-friendly authentication methods? Our team has been utilizing Teamspeak for nearly two decades，We hope for an improved experience.

Shona · December 12, 2024, 4:27pm

Actually no, you don’t need to open these ports. i have never open them and my server is working fine since 2012. Except these one time a week ago but it was gone after 24hours and i didn’t do anything.

accounting2.teamspeak.com is working fine but accounting.teamspeak.com has some issues

I used Ping Plotter to ping it every 2,5 seconds. it is a pretty good program to actually see if there is any issue over time

Tobichenx3 · January 6, 2025, 11:51am

The problem occurs again:

xstyles · January 6, 2025, 2:48pm

Same on my end my Server log filled with that stuff too and (ts3services.teamspeak.com) says error code 520 Host Error (Web server is returning an unknown error)

xstyles · January 6, 2025, 9:20pm

Problem back again!

06.01.2025 06:17:04 VirtualServerBase Info rejecting myteamspeakid: revoke list out of date
06.01.2025 06:17:04 VirtualServerBase Info client is connecting with a invalid or revoked myTeamSpeak ID
06.01.2025 06:24:35 VirtualServerBase Info failed to update myTeamSpeak ID

http://ts3services.teamspeak.com/ - Error code 520 (Web server is returning an unknown error)
https://accounting2.teamspeak.com/ - 404 Not Found
https://backupaccounting2.teamspeak.com/ - Site not Found

DataKill · January 7, 2025, 11:09am

Well, this error is showing up here, right after I restartet the host (ws2016) for the monthly updates.
Restarting ts-server did not solve,
waiting for hours did not solve,
looking up here - oh also others encounter this error.
Hey! Whats up TS-Team?

Browser shows up this when opening ts3services.teamspeak.com

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access denied.</Message>
</Error>This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access denied.</Message>
</Error>

Any comment from the devs is appreciated.

DK

DataKill · January 7, 2025, 12:12pm

same here

hN1 · January 7, 2025, 12:38pm

My server have been up and running for years without any trouble and now Ive had this problem for the last couple of days. All the necessary ports are open and I tried restarting all my hardware without any luck.

http://ts3services.teamspeak.com/ - Error code 520 (Web server is returning an unknown error)
https://accounting2.teamspeak.com/ - 404 Not Found
https://backupaccounting2.teamspeak.com/ - Site not Found

Mquadrat · January 13, 2025, 10:55am

Same here:

2025-01-13 10:47:46.752230|INFO    |ServerLibPriv |   |failed to download revocation list - count: 1

since last server reboot!

Has Teamspeek been discontinued?