The TeamSpeak server could not validate your myTeamSpeak ID

Jan-lS · March 27, 2020, 5:51am

I only get this error message on a server. What can I do ?

TS.ChrisR · March 27, 2020, 7:40am

Make sure server is latest version and was not modified.
Then check that server can reach our services
https://support.teamspeak.com/hc/en-us/articles/360002712257-Which-ports-does-the-TeamSpeak-3-server-use-
Make sure your login in client is still valid and that you get no errors about the myTSID in your client log.

TS.ChrisR · June 9, 2020, 8:01am

2 posts were split to a new topic: Update FAQ for Ports

M0710NM4N · July 18, 2020, 7:53pm

Trying to help a friend who rents the server and is admin. She keeps getting the error about her myTeamSpeak ID. How can she get this fixed?

Kikikee · February 15, 2021, 10:13am

<08:40:26> The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSpeak related services are not available.
<08:40:26> Reconnecting might solve the issue.

log out and log in did not resolve the issue and reinstallation did not so far identity deleted and created new…

what is the problem?

chasegrisby56 · March 9, 2021, 9:42am

same thing, it didn’t help me

TS.ChrisR · March 9, 2021, 9:50am

There is nothing more we can advice because there is nothing else that could cause this message.
Your client or the server can not reach our services and so a myTS ID could not be validated.

Zhasur68 · October 18, 2021, 5:30pm

Hello,
If i connect to my TS server, it write me “The TeamSpeak server could not validate your myTeamspeak ID. Some myTeamspeak related services are not available. Reconnecting might solve the issue.” Please can you help mi with error?

OLFMSQL · October 18, 2021, 6:38pm

Take a look at this post, It might help you

The TeamSpeak server could not validate your myTeamSpeak ID - TeamSpeak 3 Client - TeamSpeak

Zhasur68 · October 24, 2021, 6:13pm

Can you help me please? How I can verify which version is my server?

Alligatoras · October 24, 2021, 6:23pm

It’s very easy to check your server’s version. Click on the server’s name, and chech in the right side bellow the server banner. It says exactly what version you have.

Kash1nko · October 28, 2021, 7:17am

Hello im Sepe2k,

i use ts3 since 2017 and i got some problems after i reset my PC to factory settings. I downlaoded teamspeak3 again and sign in. I cant see my badges in ts3 client! But if i log into myteamspeak.com, i can see all my badges. at %appdata% at ts3client by badges i have all badges and i try to logout from ts3 client and reset my passwort few times… nothing helpt…

And i got 1 more problem. If i join any teamspeak server is this apears in red : The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSpeak related services are not available.
<03:03:32> Reconnecting might solve the issue.

I need really help to fix my whole ts3 client.

Kind regards Sepe2k

Rikku · October 28, 2021, 7:43am

Hey @Kash1nko

Please take a look into the top of this Thread: The TeamSpeak server could not validate your myTeamSpeak ID

_ニャー_3 · October 28, 2021, 8:41am

Reading this, we might assume you haven’t entered or even thought of your Recovery Key. Right now, as you have reset your password, you’ll either need to copy your local Identity, use Fallback option (with which you’ll lost every Bookmark and other settings saved on myTS) and import previously exported Identity.

If you don’t have your Identity exported, you’ll have to use Fallback. You’ll lose your Bookmarks and other, but you shouldn’t have this error anymore. You’ll also need to generate new Recovery Key, and this time save it to safe place.

Zhasur68 · November 2, 2021, 5:00pm

Thank you! I have version 3.13.6 Linux. Is it latest version?

TS.ChrisR · November 2, 2021, 8:46pm

2 posts were merged into an existing topic: How do I get a new recovery key? My Badges are not shown in client

Alligatoras · November 2, 2021, 11:33pm

Yes, at the moment this is the latest stable build.

christoph.musiol · November 5, 2021, 2:13pm

Hi, I had some open support tasks in the past regarding my TeamSpeakID. Support proposed to change my password and try again. Unfortunately it is not possible to change password in MyTeamSpeak Account.

I enter my password, enter new password and repeat (all double and triple checked) but if I hit the “Change Password” button nothing happens.

Could you please help me.

Thank you and best regards

TS.ChrisR · November 5, 2021, 2:18pm

Where do you do that?
TS3 or TS5 or mobile client or on myteamspeak.com ?

Did change my password more than once in clients (not on mobile) and on website.

Are you still logged into your account?

Are you sure the old password is the right one?

What does your client log tells you?

christoph.musiol · November 5, 2021, 4:15pm

Hi Chris,

I tried it on myteamspeak.com and I am sure that I did type in the right password. It is the password I used to log into the myteaamspeak-account.

The Client log says:
The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSpeak related services are not available. Reconnecting might solve the issue.

And reconnecting does not fix the problem.

The problem is that without sync I have to request new user rights from admin every time I connect to the server from a new device.