Hello, I encountered this problem in the process of using. Please solve it

[水月无嵩]

无法解密密钥，请使用加密的备份密钥

[TS.ChrisR]

You must enter your myTS recovery key.
Click on that message and you get asked to enter the key.

In that state there is no way to get a new Recovery key! So enter the key or use the Fallback option.

How do I get a new recovery key? My Badges are not shown in client

First off you did not just change your password. You did reset the password and this is why you need the recovery key. With a simple password change that would not be required. On the website you must’ve confirmed that you risk to lose data without the recovery key. [SmartSelect_20210422-200523_Firefox] What you need to do now You have to re-encrypt your account before you get a new key. This can be done via Fallback in TS3 by clicking on the notification about encryption or the exclamatio…