You got your recovery when you logged in first time.
In that window, where recovery key was shown, was a message telling you, that you should save this key somewhere safe, cause you’re the only owner of that key and if you lose access to your account, that’ll be the only way to recover anything.
It’s a safety measure. That way no one beside you have all of your data.
But, there’s a way, a little tricky, but is. You’ll need to backup your identities (if you have access to them on some other device), use Fallback, create new recovery key and import that identities back. From what I remember, you must do this offline.
That’ll be one of two ways to get rid of that annoying message.
Second would be to use Fallback as is, but this will delete all of your identities, everything synced up with myTS, etc.
I have the problem that my recovery key is gone and because I had to restart my computer, I need it via the Teamspeak client itself via the settings. Nothing happens if I want to create a new one and otherwise I can’t sync it? Can someone help me? Can I somehow create / restore an over the Internet?
Either you are not logged in with the same account or you reset your password without the necessary recovery key. In this case all your stored bookmarks and identities will be gone and you won’t be able to access your badges too unless you make a new recovery key.
That’s the problem.
Your personal data is encrypted with your password and can only be decrypted by the password or the recovery key. As you changed the password you need the recovery key in order to decrypt your personal data again.
If you did not write that recovery key down as you were told to there is no way of recovering that data.
This is not a stupid design decision from TeamSpeak but rather the only way to ensure your data is secure and can not even be accessed by TS themselves.
AFAIK the badges are not affected by the fallback feature, thus you only loose your old identities, hotkey profiles and bookmarks.
So I’ve added quite a few Badges to my account but when I had to reset my PC all of my badges were unable to be used and didn’t show up anymore. If I use the same code it says, that I’ve already used that badge. I have checked on www.myteamspeak.com and found all my badges were available on there but not on my actual client. Any help?
Hi, I logged in to my TeamSpeak, in TS3, but all my bookmarks, identities, and badges are disappeared, but if I go in my web dashboard, I can see all my badges, and I’m using the auto-sync.
Either you are not logged in with the same account or you reset your password without the necessary recovery key. In this case all your stored bookmarks and identities will be gone and you won’t be able to access your badges too unless you make a new recovery key.
yall have a great evening
