Hi! A few months ago, i lost access to my account due to 2FA issues. I contacted TeamSpeak via email, and they resolved it by deleting my account, allowing me to re-register with the same email and username. Everything was fine until i noticed that in TS6 specifically in the bottom-left corner where…

Unfortunately not really, we’ve checked the databases and didn’t came across anything suspicious. What you can try is the following: We suspect that your client is “simply” not requesting a new chat account. Warning This may even make it worse :grimacing:, but hopefully it will work wonder. ▶ I …

This sounds familiar to this issue. Can you please try these steps? [image] myTS Username our of sync with / is not the same as the chat ID TeamSpeak 6 Client In this case please follow the following steps: Logging out of the client Closing the client Deleti…

I already tried that, since it was the AI suggestion, i uninstalled it too, but nothing worked. I even tried installing it from scratch in a different windows user session, but that didn’t work either, i keep getting that “no value” error. This all started after an admin deleted my account so i coul…

Okay, good to know. Can you please share your tschat.log and a latest client log? → How to retrieve logs from your TeamSpeak client Once I have your logs, I’ll talk to our IT guys and check what is causing the issue. Deleting it again won’t most likely solve the issue, as your client is having i…

Here they are, i masked parts of the windows username and the hash in tschat.log, i didn’t change anything in the other one. thanks!

Thanks, I’ll get it to the IT tomorrow to investigate. :slight_smile:

[image] If i register a new teampspeak account it will be fine.

Thanks! the initial issue was solved by clearing the homebase as suggested. However, i am now facing a new related issue, when trying to send a photo of any size whether in a direct private message to a friend or within a channel on my server i get the following error: “Failed to upload the file (…

Okay one step further :slightly_smiling_face: I’ll talk to IT next week to see what is causing the issue now.

[image] cef.log (1.7 KB) tschat.log (7.7 KB) ts5client_2026-10-17_20-35.log (38.3 KB) ts5client_2026-10-17_20-32.log (47.8 KB) I’ve already tried clearing the Homebase cache through the Developer Tools, as well as clearing the Windows cache. However, the bottom-left corner of my TeamSpeak clie…

Lose my user tag (name@myteamspeak.com)

TeamSpeak 6 Client

LeonMarcelHD September 10, 2026, 5:07pm 2

This sounds familiar to this issue. Can you please try these steps?