Ah sorry forgot to write that I already tried that.
But after your reply I tried it again and it doesn’t work for me.
Also reinstalled it and tried it on my notebook.
If that did not worked, you’ll need to wait for us to fix the issue inside the client.
It seems like you had a chat account in the past and your client still tries to log in with those credentials. (We wiped the chat servers during the beta)
Therefore the clients needs an update to not try with the old credentials and request a new chat login.
3 Likes
Ok no problem.
Thanks for the fast support.
awsome! since two or three days im also no longer connectable to the chat services.
i didnt change anything on my computer or router. i checked also with deactivated firewall and av guard. still not possible to connect. i tried the solution to wipe cache and delete folders. i also checked my registry and cleaned it after removing ts6. really annoying this circumstance.
@ official teamspeak staff how long you think you need to fix this issue? this thread looks like you still have that problem for a longer time?
how you think you can get users back from other services when you fast like this? i ask for a friend 
I have tried using the Teamspeak 6 Client but cannot connect to the Chat servers. I tried switching to different accounts and it worked there flawlessly, so my guess is, the servers did not setup my account correctly and deny the connection…
Client is up to date, i tried deleting cache and logs multiple times, restarted, relogged, even deleted the UserData folder, nothing helped. As said, other accounts work great.
This is one of many tries of the client to initialize the connection:
[2025-04-03 16:12:38.411] [info] TSBindingBrowserTSChat::create scHandlerId=0 server_identifier= specifier= endpoint=__CENTRAL__
[2025-04-03 16:12:38.412] [info] Save data path: server_identifier=tschat-1.teamspeak.com specifier=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 => C:\Users\marvi\AppData\Local\TeamSpeak\Cache\Default\tschat\YWUwMmRhYWU2YmYxNzY2MGM5Y2Y5ZDZlZjA0NTA3MjQ
[2025-04-03 16:12:38.412] [info] Matrix client create: matrixHost=tschat-1.teamspeak.com
[2025-04-03 16:12:38.426] [info] Failed to restore store from save data: invalid login data
[2025-04-03 16:12:38.426] [info] Creating fresh store
[2025-04-03 16:12:38.426] [info] new crypto account on init - fresh
[2025-04-03 16:12:38.426] [info] created new group session storage
[2025-04-03 16:12:38.440] [info] connect: ts_chat_id=12 displayname=mashmarvin presence=online
[2025-04-03 16:12:38.623] [error] Check logins failed, abort login
[2025-04-03 16:12:38.623] [warning] TSChat_Connect failed: server gone
[2025-04-03 16:12:38.623] [warning] tschat connect failed with invalid credentials, trigger tschat credentials reset
[2025-04-03 16:12:38.886] [info] stop: ts_chat_id=12
[2025-04-03 16:12:38.890] [info] Save data path: server_identifier=tschat-1.teamspeak.com specifier=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 => C:\Users\marvi\AppData\Local\TeamSpeak\Cache\Default\tschat\YWUwMmRhYWU2YmYxNzY2MGM5Y2Y5ZDZlZjA0NTA3MjQ
[2025-04-03 16:12:38.921] [info] destroy: ts_chat_id=12
Here is the answer for the issue you are currently having:
4 Likes
Oh yea, sorry. I was only looking in the forum for the new client, not the general one
2 Likes
@Lococrazzy Hope this will help you.
Receiving this error for 2 days now, out of nowhere:
[2025-04-07 11:55:39.301] [info] TSBindingBrowserTSChat ctor
[2025-04-07 11:55:39.301] [info] TSChat library version: 1
[2025-04-07 11:55:41.296] [info] TSBindingBrowserTSChat::create scHandlerId=0 server_identifier= specifier= endpoint=__CENTRAL__
[2025-04-07 11:55:41.297] [info] Save data path: server_identifier=chat-1.tmspk.net [...]
[2025-04-07 11:55:41.298] [info] Matrix client create: matrixHost=chat-1.tmspk.net
[2025-04-07 11:55:41.310] [info] Failed to restore store from save data: invalid login data
[2025-04-07 11:55:41.310] [info] Creating fresh store
[2025-04-07 11:55:41.310] [info] new crypto account on init - fresh
[2025-04-07 11:55:41.310] [info] created new group session storage
[2025-04-07 11:55:41.332] [info] connect: ts_chat_id=1 displayname=[...] presence=online
[2025-04-07 11:56:09.171] [info] TSBindingBrowserTSChat dtor
[2025-04-07 11:56:09.171] [info] Save data path: server_identifier=chat-1.tmspk.net [...]
[2025-04-07 11:56:31.851] [warning] TSChat_Connect failed: invalid status code: 504
[2025-04-07 11:56:31.851] [error] Connection failed: err=1
I omitted some of the data in logs (namely, the big base64 chunks) just in case they’re client secrets or something.
Is this also part of the issue in the OP? For me it doesn’t say server gone but http 504 (gateway timeout)
I tried doing this, but the error continues.
Same trouble regardless of device used, network configuration/IP address or PC used to log in with. I’ve tried clearing everything in ~/.cache/Teamspeak as well to no avail. This seems to be an account issue.
Reporting here just in case!
@alex123 @quake_1337 @Lococrazzy @leomard
The issue should be resolved now. The chat-1.tmspk.net matrix instance was offline / had a downtime.
Sorry for the inconvenience.
4 Likes
Currently at ‘connecting’ status still after clearing ~/.cache/Teamspeak but haven’t reinstalled the program yet. I’ll give it a little time and take a walk before trying again.
Still down. Saw the above post edit, watching intently; thanks for helping us!!!
Now it should be resolved.
3 Likes
Visiting the URL manually in the browser yields a 503…
TS6 client still has issues connecting to it…
and TS6 logs appear to still receive a gateway timeout
[2025-04-07 18:13:24.483] [warning] TSChat_Connect failed: invalid status code: 504
[2025-04-07 18:13:24.483] [error] Connection failed: err=1
unless it’s cloudflare caching being funny 
Several times actually!
And right as I was typing the reply, it managed to connect, so problem is solved, should’ve waited 60 more seconds before posting hahaha
1 Like
It’s fixed!!! Love you guys!
1 Like
I have tried watching a video on how to fix this, I tried resetting my network, I resetted my PC multiple times, I synced my time, and when I do see my friends and my servers, it turns out I am the only one who is online, but on my friends end they see that I am the only one offline. It just keeps trying to reconnect to my internet, but nothing happens. I have also uninstalled Teamspeak and reinstalled it, but nothing changed. What do I do?
1 Like
