Server crash when using file chat menu or creating folder (TS6 beta5)

TeamSpeak 6 Server
,
1

When opening the file menu in a chat or trying to create a folder (either in chat or in a channel), the TeamSpeak 6 server crashes instantly. This happens consistently and is reproducible.

No .dmp or crashdump is generated.

Reproduction steps:

Start a fresh TeamSpeak 6 server with:
default-voice-port: 27025
filetransfer-port: 27026
filetransfer-ip: bound to 192.168.0.105

All other services (SSH, HTTP, HTTPS) disabled

Connect to the server using the client (TeamSpeak 6)

Open any chat file menu or channel file menu

Click “Create Folder”

Server crashes immediately

After that, trying to re-open the same file menu will always crash the server unless the created folder is manually deleted from disk.

Environment:
OS: Windows Server 2019 Standard, version 1809
Server TS Version: TeamSpeak 6.0.0-beta5

Startup method:

C:\teamspeak-server_win64\tsserver.exe --accept-license=accept --config-file tsserver.yaml

Additional observation:

  • Uploading a 500 KB image to a channel works without error (file appears on disk and transfers correctly)
  • But opening the channel file browser (not chat) causes a crash
  • Uploading and viewing files in chat messages works fine and does not crash the server
  • Suggests the issue is specific to the file browser for channels
2

So, files sent on the channel are actually not transferred through the server but uploaded to myTeamSpeak. (see About images in server chats)

But at least the Linux server handles file transfer just fine. Do you have any logs for the server or maybe even a crashdump?

3

Thanks for the reply!
Now it is clear why there are no problems with attaching files to the chat.

The file log has no error information, and the dump is not created at all.
It seems to me that the server on Windows has a problem with the crash handler

If necessary, I’ll launch another virtual machine with Linux and move the server there, but I’m lazy and it’s not urgent.
Besides, I’m a beta tester on Windows)

4

Thanks for the report, I’ll forward this internally to our QA department to have a look at this crash.

2 Likes
5

I cannot reproduce the error but i also use the default ports and hosting it on my root linux server.

Edit:
I change the ports & setup according tsserver.yaml and tried everything stated from OP but still not reproduceable.

Only option left would be to run it on my windows pc.

6

Just to confirm:

No .dmp file is generated — crashdump-path is set and exists
The crash is Windows-specific — on Linux I didn’t encounter it
Likely the cause is in crash handler implementation on Windows

I’ll be happy to test the next beta/release when it’s available.

7

I would also like to confirm that when running the windows server build, going to create a folder in a channel does indeed immediately crash the server with no errors and or dumps.

The server also immediately crashes when you right click the servers name and go to Manage Icons as well.

Running the server on linux does not crash when doing these 2 things. It works as intended and allows to upload files etc.

Just like OP
Environment:
OS: Windows Server 2019 Standard, version 1809
Server TS Version: TeamSpeak 6.0.0-beta5

8

Note: I could reproduce this issue on windows server but not on windows 11 and 10.

5 Likes