Teamspeak 3 Android Icons

HyperShike · June 20, 2020, 10:14am

I am not able to see any custom icons on my ts3 android.
I can only see the default server group icons for server admin and channel admin etc.

All the icons are 16x16 png
Is this a bug? Or am i doing something wrong?

anon20349304 · June 20, 2020, 11:16am

I dont know about android, but as far as i remember the ios client was also unable to download the custom icons. I am not totally sure tho, its a long time ago

Gamer92000 · June 20, 2020, 11:42am

As you can see, for me all custom icons are loading.
Make sure the icons are in fact still on the server and you don’t just see then on PC because they are cached.

HyperShike · June 20, 2020, 12:03pm

I double checked, icons are on my server.
Uninstalled ts3 from and android and reinstalled it.
Also tried a bunch of other servers but still no icons, only the default ones and badges.

Also asked my friend to check, he has the same issue.

Could it be possible that you have icons cached on your android?
Can u join a new server and check if icons are working for you there?

Gamer92000 · June 20, 2020, 12:17pm

Freshly uploaded icon.

Can you try clearing all storage and cache from the TeamSpeak app?
You can do this by going to app details -> storage -> clear storage & clear cache

HyperShike · June 20, 2020, 7:00pm

Okay, so i did what u suggested but no luck.

I’ve attached images below, I can see the server groups on ts3 pc with the same identity but not on android

I think the issue is with the client info, i cannot see any server groups on any client apart from server admin.

Both these clients have server groups assigned to them with icons

Rikku · June 20, 2020, 7:01pm

Same problem

Gamer92000 · June 20, 2020, 7:12pm

This is really weird.
What version of the app are y’all running?

HyperShike · June 20, 2020, 7:13pm

Version 3.3.5
Its the latest one

Gamer92000 · June 20, 2020, 7:31pm

That’s odd. It’s the same I’m using (and I never had any problems)

I think I can’t further assist here but I guess @binpower93 can.
Could you maybe in addition share your android version?

HyperShike · June 20, 2020, 7:46pm

Sure,
Android version

Ts3 version

Device is Samsung galaxy A10

binpower93 · June 20, 2020, 10:55pm

Hi Guys

Thanks for letting us know we will look into this.

Thanks @HyperShike for giving the App Version, Android Version and Device. This is greatly appreciated.

@FakE & @Rikku could you let me know which versions of Android and iOS you are running, as well as the app versions for each platform.

Also, thanks for your assistance in troubleshooting this @Gamer92000, if you could let me know which Android device this is on it might help us identify where the problem is.