The icon for the server was not found

TeamSpeak 3 Server
22

So when I do this, my cmd empties. Except for a server. However, I suspect that it has a different port.

23

then it realy could be a server problem, your connection seams to work

24

But where exactly is the mistake? It works with other users too.

25

could be the permission as i read here
https://www.reddit.com/r/teamspeak3/comments/4ueegm/the_icon_for_the_server_was_not_found/

could be that the entrance channel has a too high permission.

26

Are you and your friend where it only works on VPN on ame provider or share same ip range?
Can we test it for ourself?

This shouldn’t be because he does not get group icons. These are not stored on channels where permissions can be set.

3 Likes
27

If we use VPN then NordVPN otherwise we have different internet providers.

28

oh my bad, i miss read it

29

Could that be because my internet runs over LTE? With DSL, I only receive very slow Internet, which is why I switched providers in April of this year.

30

Hello there! So I’ve been having issues with my sever groups on my TS server I’m helping make for a friend, After uploading icons to the server, they do not save to the below section. After someone new joins the server, they get an error saying the “[<15:07:49> The icon for server group “GROUP” was not found.” Any suggestions to help fix this issue?

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image1096×647 18.2 KB

31

Hello,
Please take have a look into this Thread: The icon for the server was not found - #9 by Uncle_Ben_Rice

32

moved by moderator

hi i just switched to win 11 pro and downloaded teamspeak again. the server where i usually join isnt showing any icons etc. gives the following messages:
The icon for the server was not found.
<17:06:58> The icon for server group “Server Admin” was not found.
<17:06:58> The icon for server group “GGDEN Friends” was not found.
<17:06:58> The icon for server group “Green Power” was not found.
<17:07:19> The icon for server group “GGDEN Caster” was not found.
<17:07:19> The icon for server group “GGDEN Organiser” was not found.
<17:07:19> The icon for server group “FL Member” was not found.
<17:07:19> The icon for server group “FL Admin” was not found.

can anyone tell me what the problem is?
ts3 is fully updated.
TIA

33

moved by moderator

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image494×232 11.6 KB

team speak icons not working on the channels

34

moved by moderator

Hi, I’m running a personal TS Server on my windows machine and have set-up the File Transfer port correctly, I’m able to transfer files through channels’ chats, but when uploading them as icons for the server, they appear blank.

The limit of my role for max icon size is high enough, so what am I missing?

35

In 99% the icons are no longer available on Server’s hard drive or port for file transfer is not opened.
The server owner must fix this.

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image_2024-04-23_192416133
image_2024-04-23_192416133332×156 2.98 KB

This is what happens after uploading the file.

37

Those files are not transferred over the server but the myTeamSpeak system. So, something with you file transfer settings / port is incorrect. By default it is TCP 30033 and the port needs to be open for incoming traffic / redirected everywhere your voice port is as well.

38

image

30033 Port is open and redirects to the correct IP.

39

Is there any error in server or client log?

Is this file an image at all? We had cases in the past files had wrong file endings and it’s content wasn’t a valid image at all. With tools like IrfanView you can identify such images. It would print a request to change file endings.

40

No error message, it even shows up as successfully uploaded,

2024-04-23 17:40:40.290334|INFO    |VirtualServerBase|1  |file upload to (id:0), '/icon_408382813' by client 'Asviix'(id:3)

And I’ve tried with multiple known “true” .jpg files

41

I’m not sure about this but another reason could be that the server has no permission to write the files on the host machine.