TS client crashes on MacOS when connecting

SterlingAug · February 8, 2021, 4:52pm

Will there be an upgrade to the client to fix the issue of crashing on the latest Beta version of MacOS listed above?

Would the new TS3 Beta client be a workaround for me? How do I sign up for the beta version?

Thanks,

LukeTheBrave · February 8, 2021, 5:01pm

Give more information about the crash, maybe some logs

By the way you can join the beta by logging in with your myteamspeak account at:

SterlingAug · February 8, 2021, 7:36pm

@otoroot your steps are not available in the MacOS version of the TS client.

SterlingAug · February 8, 2021, 7:37pm

What logs would you like and where are they located in the MacOS version of TS?

otoroot · February 8, 2021, 7:39pm

well then maybe there is no beta on mac,

LukeTheBrave · February 8, 2021, 10:05pm

Logs on macOS are in this folder:
~/Library/Application\ Support/TeamSpeak\ 3/

LoneStarGazer · February 8, 2021, 9:42pm

Yesterday I updated to the new beta of macOS. Since then the teamspeak client crashes upon trying to open an input device. No error messages or anything. It just crashes silently.

This happens if I connect to a server or try to test my input device.

The previous beta didn‘t have that problem so it is eventually on Apple’s side but maybe it can easily mitigated by the devs.

PS: I know I‘m using a beta and such things can happen. I just wanted to report this issue because in three weeks this version becomes public and this topic won‘t stay calm…

LukeTheBrave · February 8, 2021, 10:06pm

Watch this post:

TS.ChrisR · February 9, 2021, 9:11am

This client version will fix that crash.
http://files.teamspeak-services.com/pre_releases/client/3.5.7-beta.1/

OR update the client to beta 3.6.0

To enable beta updates, simply go into Client’s Options → Application and select “Beta” from the update channel drop down.
Once done you can check for updates using Help → Check for Updates to receive the update.

LoneStarGazer · February 9, 2021, 11:55am

Here is my crashlog and a crash dump. I tried to test my sound device…

TS3_crash.zip

TS.ChrisR · February 9, 2021, 12:54pm

And there also a crash report available?

------ off-topic
Would’ve tested it on my own already… but currently resetting the mac because it failed the update …

LoneStarGazer · February 9, 2021, 1:18pm

As mentioned there is a crash log and a crash dump inside the zip.

TS.ChrisR · February 9, 2021, 1:27pm

I mean the MacOS crash report (with wall of text in it). The one you also get with each crash of an application.

LoneStarGazer · February 9, 2021, 1:48pm

There is no crash report in console for teamspeak.
But I managed to grab the system.log:

Feb  9 14:46:30 iMac com.apple.xpc.launchd[1]: Coalition Cache Hit: app<application.com.teamspeak.TeamSpeak3.1892468.1892489(501)> [1404]
Feb  9 14:46:30 iMac ts3client_mac[2053]: getattrlist failed for /Library/GPUBundles/AMDRadeonX4000GLDriver.bundle/Contents/MacOS/ATIRadeonX4000SCLib.dylib: #2: No such file or directory
Feb  9 14:46:30 iMac ts3client_mac[2053]: getattrlist failed for /System/Library/Extensions/AMDRadeonX4000GLDriver.bundle/Contents/MacOS/ATIRadeonX4000SCLib.dylib: #2: No such file or directory
Feb  9 14:46:30 iMac ts3client_mac[2053]: getattrlist failed for /System/Library/Frameworks/OpenGL.framework/Resources//GLRendererFloat.bundle/GLRendererFloat: #2: No such file or directory
Feb  9 14:46:43 iMac com.apple.xpc.launchd[1] (com.apple.mdworker.shared.03000000-0300-0000-0000-000000000000[2044]): Service exited due to SIGKILL | sent by mds[103]
Feb  9 14:46:53 iMac VTEncoderXPCService[2057]: DEPRECATED USE in libdispatch client: Changing the target of a source after it has been activated; set a breakpoint on _dispatch_bug_deprecated to debug
Feb  9 14:46:53 iMac VTEncoderXPCService[2057]: getattrlist failed for /Library/GPUBundles/AppleIntelKBLGraphicsVADriver.bundle/Contents/MacOS/AppleIntelKBLGraphicsVADriver: #2: No such file or directory
Feb  9 14:46:53 iMac VTEncoderXPCService[2057]: getattrlist failed for /Library/GPUBundles/AMDRadeonVADriver2.bundle/Contents/MacOS/AMDRadeonVADriver2: #2: No such file or directory
Feb  9 14:46:53 iMac VTEncoderXPCService[2057]: getattrlist failed for /System/Library/Extensions/AMDRadeonVADriver2.bundle/Contents/MacOS/AMDRadeonVADriver2: #2: No such file or directory
Feb  9 14:46:53 iMac VTEncoderXPCService[2057]: getattrlist failed for /Library/GPUBundles/AppleIntelKBLGraphicsVAME.bundle/Contents/MacOS/AppleIntelKBLGraphicsVAME: #2: No such file or directory
Feb  9 14:46:53 iMac VTEncoderXPCService[2057]: DEPRECATED USE in libdispatch client: Changing target queue hierarchy after xpc connection was activated; set a breakpoint on _dispatch_bug_deprecated to debug
Feb  9 14:46:55 iMac com.apple.xpc.launchd[1] (application.com.teamspeak.TeamSpeak3.1892468.1892489[2053]): Service exited with abnormal code: 1

SterlingAug · February 9, 2021, 3:37pm

My MacOS TeamSpeak log from yesterday:

Pallanteed · February 9, 2021, 4:16pm

+1, same problem with TS and 11.3 Beta

Pallanteed · February 10, 2021, 4:33pm

Any news?

LoneStarGazer · February 11, 2021, 11:27pm

I’d switched to beta channel a while back and was happy to see an update yesterday. Unfortunately the version stated it’s the one from November 2020 and so the error still exists.

TS.ChrisR · February 12, 2021, 12:34pm

We are working on this but meantime we make you an offer so that you still can use TeamSpeak.
You all will get a private message soonish (in 1 or 2 hours)

LoneStarGazer · February 12, 2021, 2:00pm

Thanks for the invite. Could log into my gilds ts server and everything works so far. Saved my day as I have a raid tonight