TS is randomly closed

[ScDet]

There is a certain dependence. Probably after I drag someone at the same time as me, the ts closes and gives me (my nickname) when connected.1 and I see how (my nickname) turns off.
If you go in like that right away, it throws you out again.
I’m waiting a minute, you can continue to communicate normally in ts.
The operating system is Windows 11

[MutantRabbit767]

can you explain a bit more? also provide a crash log?

[ScDet]

Hello
Could you please advise how to form it correctly for you?

[MutantRabbit767]

just start with what you mean by “drag” someone at the same time as you, and then what you mean by “to in like that right away”.

and is it a reoccurring issue?

[ScDet]

My English is not very good, I’m sorry if something is wrong.
I have the rights to move users on my server. If you press and hold the ctrl key, you can select the users (several) that I want to move at the same time (with or without me). That is, I can drag 2+ users at the same time (including myself or separately without me). I noticed that after such movements, there is a possibility that the vehicle is completely closed (not the server, but the program itself). The problem occurs randomly and it is impossible to guess at what moment. Yesterday, for example, before creating a request, we spent the whole day dragging users and chatting. At the right moment for me, after dragging, TS just closed (the rest is in the query… the same chain of actions and problems)

[MutantRabbit767]

interesting, does it only happen if you include yourself in the move?

[ScDet]

At the moment, it is only noticed in this case. If I move by myself and don’t touch anyone, there’s no problem.

[ScDet]

Do you have any ideas?

[MutantRabbit767]

can you record a video of it happening, and include the debug log?

edit: heres a post explaining how to do that:

How to retrieve logs from your TeamSpeak client

This thread is a how-to retrieve logs from TeamSpeak 6 to help us identify an issue. Search in the search bar for Developer Tools (or if you’r client is not set to English you need to enter it translated) Set the Log Level to trace Close your Client Delete all content in your log folder or move it to a different location. Folder location: Windows: %localappdata%\TeamSpeak\Logs\Default Linux: ~\.cache\TeamSpeak\Default\logs Mac: ~/Library/logs/TeamSpeak Then start your client a…

[ScDet]

@How to retrieve logs from your TeamSpeak client

This thread is a how-to retrieve logs from TeamSpeak 6 to help us identify an issue. Search in the search bar for Developer Tools (or if you’r client is not set to English you need to enter it translated) Set the Log Level to trace Close your Client Delete all content in your log folder or move it to a different location

2 questions:

1. Can you tell me how to open the log to enable trace (I’ve been using the new version for a year now, but I don’t see where the logs are)?
2. Will the past outages be visible, or do I need to somehow try to repeat the events to display them in the log?

[ScDet]

Oh. I found it. Just a moment, I’ll send it

[ScDet]

Let me send the old data. Maybe there will be something useful there. Time and date, as in the theme creation. I will try to update the error in the new report.
dmp