Unable to decrypt data

[SirTokai]

[Rikku]

I saw that in your Client Log:

Warning failed to initialize encryption - functionality limited

Have you ever changed your myTeamSpeak Password?

[SirTokai]

Yes I did

[Rikku]

Thats the Case:

@TS.ChrisR

You did reset your passwort and not enter your recovery key yet.
Your are in a state where client uses cache but does not get information from account.

Please enter the key. You should get an error when you start the client or see error icons on the status bar of the client. Both open the dialog.

Or use Fallback in case you do not have the key. But beware you will loose all synced data (Bookmarks, identities and hotkeys in case the current client does not have them in cache!!

[SirTokai]

Ok thank you it works again

[DuuduZiNNSz]

I have a problem where my badges are not showing up in the app. Everything is there on the website, but when I try to configure them in ts3, I can’t

[LeonMarcelHD]

Do you have this Windows notification and the Disconnected text in the bottom right corner?

Unable to decrypt data

[myTeamspeak 1] You can click the notification or there should be a yellow exclamation mark that you can do a right click. These will open a new window asking you to enter the recovery key or the Fallback button. This Fallback option will erase the information currently in your myTeamSpeak account but will allow you to use the same email address/account for further use. Simply re-input the lost information. Unfortunately this is the only course of action once you have lost your key. At the …