[v3.5.2] Random Freeze in random time intervals

TeamSpeak 3 Client
21

yep, same here and at our users

1 Like
22

Iā€™ve updated the server to the latest version. Havenā€™t heard of or encountered any crashes since then.

23

its not server side problemā€¦

24

We need a log or mentoined crashdump or any how to or else we can not say anything to a random crash.

Please post your last lines from the log and crash dump if available (yes i did read the full thread and there is at least a log from the client before the freeze happens).

1 Like
25

tsclient log

event viewer

  • System
    • Provider
      [ Name] Application Hang
    • EventID 1002
      [ Qualifiers] 0
      Level 2
      Task 101
      Keywords 0x80000000000000
    • TimeCreated
      [ SystemTime] 2020-04-13T16:51:36.821044900Z
      EventRecordID 5981
      Channel Application
      Computer WHITEBOX
      Security
  • EventData
    ts3client_win64.exe
    3.5.2.0
    974
    01d6117c3eeb4a84
    11
    C:\Program Files\TeamSpeak 3 Client\ts3client_win64.exe
    f7da1b22-8db0-4fb0-8d65-26763f9e36e6
    Unknown
    55006E006B006E006F0077006E0000000000
1 Like
26

Thank you. We can work with that.
Forwarding it to our devs.

2 Likes
27

We could find a reason and we will fix that.

5 Likes
28

Hello.

Never had a crash of Teamspeak 3 in the past but with the actual release the application freezes after some usage (rotating waterball) which is pretty uncommon on a Mac.

The freeze sometimes happens after a few minutes, sometimes it takes hours ā€¦

4 Likes
29

All of my friends are encountering this bug after updating on Windows as well.

3 Likes
30

We have the same problem - some of us had to downgrade to 3.5.1 in order to use TS again.
All using Windows 10 64-bit.

31

Works for me on Windows Home 64 Bit and my MacBook Air Catalina 10.15 :slight_smile:

No Problems here

32

Some friends of mine also reported this. Downgrading helps but a fix would be neat.

1 Like
33

About 50 of 300 people on my TeamSpeak server have the same problem, including me. It happens randomly that it freezes and then crashes.
Windows 10 - 64 Bit and i Removed all Plugins

34

Merged threads. issue is known.

Wanted to release a fix already but found more issues and need to solve these first.
Sorry for the circumstances.

3 Likes
35

Is there any Release date already Planned for the Fix?

1 Like
36

Same problem here, multiple systems, regardless of windows or linux. Client freezes, can only be killed then. (Thus no crash-reporter)

Edit: Hopefully the fix will help out here. Itā€™s kinda annoying if you donā€™t realize that the client is gone and nobody can hear you anymore.

37

We released an Beta update and that will fix the freeze.

2 Likes