Same issue here, joined TS 3 for a specific server, but they said their server was on TS 6, so I swapped there, but I still cannot connect, it just says “Failed Connection Initialization”. Disabled firewall and even tried a VPN to see. I can connect to the official server no problem, but not the private server my friends have.
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Hello, I bought a subscription yesterday and created a community / officially hosted server.
I click to claim the server and..
I was not able to connect, but looking around the forum it seemed like the system has been overloaded recently and new servers may take a while (I saw a timeframe of 3 hours get thrown around) to get initialized. I went to bed and woke up thinking surely it would be available by now… 7 hours later, still nothing.
Unclear why this is happening as I am paying for an officially hosted server. I have no particular firewall rules etc. and am able to connect to official public servers just fine.
Since this is NOT self-hosted I don’t have much control over the actual server side of things, so I expected that surely it would run out of the box? So this is very frustrating.
I do think it’s ridiculous that TS is having an influx of new customers and they are
a. not informing customers upfront when creating a community, that it may not be immediately available (the myteamspeak interface heavily implies things are up and running right away) and
b. expecting them to get support through poorly managed forum topics where you merge like 30 different people’s varied issues, and where trying to troubleshoot based on the discussion is neigh impossible
I’ve had TS6 in the back of my mind as an option for migrating away from Discord for a long time, but at this rate they are burning the good will candle at both ends. You could maybe get away with this approach as a free service, but having this experience as a paying customer.. it leaves a bad taste in my mouth.
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I have also had issues since buying a community server last night. I cannot connect at all with the failed connection initialization reason. Local servers work just fine, I would imagine if I installed the server binary to a remote linux-server, it would work just fine.
But, when I am trying to demo teamspeak and test the voice and streaming with my friends, I don’t want to go rent a real server, install ts, configure the ports, etc. I just want to use the simple option with the free trial (like 99% of initial customers will also want). Feels bad that this is happening during probably teamspeak’s greatest potential to obtain some percentage of the competitors customers…
I am done. I have no motivation to delve deeper into the technical aspects in order to be able to access the server at all.
Hey everyone,
I recently created a new TS community using the website. Subscription paid, community is active but when I click on the “claim” button or try to join it via the TS6 client, I have a message “unable to establish connection with the teamspeak server” Reason : failed connection initialization
Is there a waiting time before the community is fully operational ? (the community have been created 10mins ago)
I have the same issue and thought it would solve itself after a few hours but unfortunately not. I bought a community yesterday and still cant connect. Same error message you have. I have already written the support but seems they will not act until tomorrow.
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Glad to see I’m not the only one having this issue, I hope they’ll fix it tomorrow. Maybe it’s a server issue, what’s your community server ?
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I have the same issue
Having the same issue. On Amsterdam Region.
Me too.
Me too and the same region amsterdam
I just recently made a TS6 Community on the Amsterdam region, alas it’s not connecting here as well (Belgium located)
Same here
I think Amsterdam Region is the only one
Sadly you can only select amsterdam 
@LeonMarcelHD Can you please stop merging every issue on this topic into this thread. I even complained about this in my original post, which still got merged. This thread is a mess and impossible to follow for troubleshooting.
If there is a finite amount of possible causes for this, make a support article and reply to new threads with that + the post mentioning the regional capacity. That way, if someone fixes their issue with one of your team’s suggestions, the thread gets closed, rather than further clogging up this topic.
If their issue is outside of the suggested troubleshooting, they can actually get help/feedback instead of their case getting lost in this topic.
Right now, this thread is an incomprehensible mess that combines people troubleshooting self-hosted and official communities. It makes sense to at least separate those two into different topics since the same troubleshooting is not applicable to both.
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Worth noting TS is getting an unexpected number of signups at the moment, so server capacity might be the culprit of this. I’m also having trouble with the AM region
The original post are troubleshooting steps to do when a connection fails, we even provide details on what to do if they are waiting on a community to start up.
We also published an announcement that creation may take some time / our servers are at max capacity and that some regions may not be available. This topic is globally pinned and should help any user that lands here.
Merging all of those posts is the only viable solution, with such an influx of users which we are currently experiencing.
In terms of moderation capacities we are also at our limit. Here in the forum we’ve seen day to day traffic 5-7x the amount we’re used to. Our support team has also an immense amount of new tickets that need to be reviewed/replied to.
Thank you for your patience as we scale to meet the growing demand!
For all of you that are currently waiting for their server to start up:
We also have plenty of Official TeamSpeak Community Servers, hosted by us and free for anyone to use, with screensharing available.
NA: https://tmspk.gg/Zqz1It54
EU: https://tmspk.gg/XBvZG6TH
APAC: https://tmspk.gg/ob4QJQHM
SA: https://tmspk.gg/biWngDIa
EMEA: https://tmspk.gg/Xp8POVY7
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I created my own community to replace discord but i cant claim it. The link works but i get a ERROR every time i try to join it in the app. google told me to wait for some time but its over an hour ago and nothing changed.
same region too
