You can't connect to a server? // Can not connect to the server

There are many reasons why a connection could not be made to desired server.

  • Check that you really did entered the right address, IP or server nickname

  • Make sure, that your server is not offline. Yes this happens sometimes.
    In that case ask a buddy to connect to the server or contact your server host/the admin.

  • Try to connect to our test servers first.


Try the IP & Domain and for TS6 the invitation link
Domain: voice.teamspeak.com ts-community
IP: 148.113.198.70 89.104.175.46:9994
Invitation link for TeamSpeak 6 tmspk.gg/MW8RlC1u tmspk.gg/6ySBvgGR

  • Can friends connect to the server? Compare what they did enter in their bookmark or Quick connect field.

  • Are you sure, you did not block the client in your firewall?

  • If it fails, check your firewall settings, maybe you have blocked the client or your disallowed UDP traffic through your router or firewall.

  • If you can reach the server, ask their server provider for network problems or maybe your or their provider blocked your country.

  • Make sure, that the server host has opened port 9987 for UDP traffic

  • Make sure your ISP allows voice programs which need UDP at all.

  • When connecting to a computer in own network always use the LAN IP of that computer. Same counts for mobile clients when you are connected in Wi-Fi.

  • Hint: The client does not need any port forwarding. You only need to be able to connect via UDP to servers.


Additional connection problems in mobile client (Android and iOS)

Follow all steps above first!

  • Use Wi-Fi when mobile connection is blocked from your mobile service provider or has a bad quality or an high ping.

  • Check your connection quality in 3G/4G/5G/Wi-Fi network.

  • Check your ping to target server.

  • Allow the client to connect if you have a antivirus or firewall installed


Troubleshooting for TeamSpeak Communitys

  • If you are using a Community, it might take a bit until the server is started and all network changes are made before you are able to connect. Based on the demand of servers that are created this may take a few minutes or even a few hours. We apologize in the meantime for the inconvenience.

  • If you still have issues when connecting, you may try suspending and creating a new one.

  • Sometimes it is helpful when you select a different server location.

  • If you still can not connect the Community, please reach out to support@teamspeak.com, they are able to restart the server, or perform refunds if you are unsatisfied with the current situation.

21 Likes

I have a free 32-slot license. One evening I decided to try 64 slots. I didn’t pay. The next day, my server stopped working. I emailed them and canceled the payment for the new slots, but unfortunately, my server didn’t work. Please fix my server! Tell me what happened. The server’s IP is CISFPL.

I was able to successfully connect to your TS3 server. However, after a short while, I get a timeout again.

Sometimes not all channels are displayed either.

Please show us your server log. You can find it in the installation folder for your TS3 server.

Hello,

I use my Teamspeak Community since the Community Release and my Friend can connect since these Days every Day. Sometimes it says an Error but after a few trys he can connect. Since Yesterday he write me a Message that he can´t connect to my TS6 Community Server but can connect to all other Teamspeak 6 Servers that we Try. Maybe someone can help us?

Here is the Log: [2026-07-06 17:21:07.944] [info] [SettingsDatabase] journal_mode=wal[2026-07-0 - Pastebin.com

He should try the possible solutions mentioned in the original post. Since you are able to connect just fine, it would be an issue on his end, which we unfortunately can not solve, if the previous mentioned steps didn’t help.

2 Likes

Is a fritz.box in use?

If yes activate “allow independent port releases and disconnecting and reconnecting the internet connection for this device.” that sovled my problems with connections issues.

I created a community, but i cannot connect to my own server. It says cannot resolve hostname. why does this happen?

I would first check if the server address shown there is correct.

If you still get “could not resolve hostname”, it might be that the server was not provisioned properly yet. In that case I would probably contact TeamSpeak Support, since they can check the Community server on their side.