You can't connect to a server? // Can not connect to the server

There are many reasons why a connection could not be made to desired server.

  • Check that you really did entered the right address, IP or server nickname

  • Make sure, that your server is not offline. Yes this happens sometimes.
    In that case ask a buddy to connect to the server or contact your server host/the admin.

  • Try to connect to our test server first.


Try the IP & Domain and for TS6 the invitation link
Domain: voice.teamspeak.com ts-community
IP: 148.113.198.70 79.137.98.37:9994
Invitation link for TeamSpeak 6 tmspk.gg/8a2Ef4FV tmspk.gg/PRf5qqlZ

  • Can friends connect to the server? Compare what they did enter in their bookmark or Quick connect field.

  • Are you sure, you did not block the client in your firewall?

  • If it fails, check your firewall settings, maybe you have blocked the client or your disallowed UDP traffic through your router or firewall.

  • If you can reach the server, ask their server provider for network problems or maybe your or their provider blocked your country.

  • Make sure, that the server host has opened port 9987 for UDP traffic

  • Make sure your ISP allows voice programs which need UDP at all.

  • When connecting to a computer in own network always use the LAN IP of that computer. Same counts for mobile clients when you are connected in Wi-Fi.

  • Hint: The client does not need any port forwarding. You only need to be able to connect via UDP to servers.


Additional connection problems in mobile client (Android and iOS)

Follow all steps above first!

  • Use Wi-Fi when mobile connection is blocked from your mobile service provider or has a bad quality or an high ping.

  • Check your connection quality in 3G/4G/5G/Wi-Fi network.

  • Check your ping to target server.

  • Allow the client to connect if you have a antivirus or firewall installed

21 Likes

I’m trying to connect to the TeamSpeak on my cellphone and when I try to log into my account it gives me this “Could not contact server” message even though I log in perfectly fine in the desktop version. I have an iPhone 16e and I am using iOS 26.1. I am also using version 3.8.0. for TeamSpeak. I attempted to reinstall the app; I also confirmed that 2Factor Authentication was off the entire time. I also tried synchronizing identities and also confirmed that there were no issues with my network connection. I tried to use Wi-Fi and my cellphone data alone and I’m still getting this error. Here is an image of the error:
https://prnt.sc/-2c14l1X3RJn