You can't connect to a server? // Can not connect to the server

[TS.ChrisR]

There are many reasons why a connection could not be made to desired server.

• Check that you really did entered the right address, IP or server nickname

• Make sure, that your server is not offline. Yes this happens sometimes.
  In that case ask a buddy to connect to the server or contact your server host/the admin.

• Try to connect to our test servers first.

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Try the IP & Domain and for TS6 the invitation link
Domain:	voice.teamspeak.com	ts-community
IP:	148.113.198.70	79.137.98.37:9994
Invitation link for TeamSpeak 6	tmspk.gg/8a2Ef4FV	tmspk.gg/PRf5qqlZ

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• Can friends connect to the server? Compare what they did enter in their bookmark or Quick connect field.

• Are you sure, you did not block the client in your firewall?

• If it fails, check your firewall settings, maybe you have blocked the client or your disallowed UDP traffic through your router or firewall.

• If you can reach the server, ask their server provider for network problems or maybe your or their provider blocked your country.

• Make sure, that the server host has opened port 9987 for UDP traffic

• Make sure your ISP allows voice programs which need UDP at all.

• When connecting to a computer in own network always use the LAN IP of that computer. Same counts for mobile clients when you are connected in Wi-Fi.

• Hint: The client does not need any port forwarding. You only need to be able to connect via UDP to servers.

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Additional connection problems in mobile client (Android and iOS)

Follow all steps above first!

• Use Wi-Fi when mobile connection is blocked from your mobile service provider or has a bad quality or an high ping.

• Check your connection quality in 3G/4G/5G/Wi-Fi network.

• Check your ping to target server.

• Allow the client to connect if you have a antivirus or firewall installed

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Troubleshooting for TeamSpeak Communitys

• If you are using a Community, it might take a bit until the server is started and all network changes are made before you are able to connect. Based on the demand of servers that are created this may take a few minutes or even a few hours. We apologize in the meantime for the inconvenience.

• If you still have issues when connecting, you may try suspending and creating a new one.

• Sometimes it is helpful when you select a different server location.

• If you still can not connect the Community, please reach out to [email protected], they are able to restart the server, or perform refunds if you are unsatisfied with the current situation.

[BraveRaptor]

I’ve tried everything i can find and im genuinely scared to mess with the any sort of console or Firewalls. I’ve Done this in Version 3 and 6, Upped security and lowered it, Ran as administrator reinstalled multiple times its just frustrating! Any help?

[BraveRaptor]

So the weird thing now is that the 79.137.98.37:9994 for the test server, Well what do i do next?

[Zveroboy_1_20]

I’m facing an issue with an infinite connection to the official server. The error occurs regardless of the internet quality and the antivirus software (Windows Firewall or Kaspersky). I would greatly appreciate your assistance in resolving this problem. A screenshot is attached.

upd.the French VPN servers are working (I am in Russia, in the city of Saint Petersburg)

ts 6.0.0

[Cidodgy]

Over the past week, I have seen several messages about problems with access to various services in St. Petersburg, so these are most likely local problems with new ISP’s blockings.

[sunding88]

ive been trying to connect to ts3.ranchroleplay.com but every time it comes up with the same response.

after talking to some people ive tried tried with both version 3.6.1 and 3.6.2 (with salty chat addon)
also tried the above after manually switching dns to 8.8.8.8 - 8.8.4.4 and 1.1.1.1 - 1.0.0.1
and ipconfig flush in cmd.
wich resultet in the same thing.

last thing ive tried is the above methods/variations while using a vpn in USA, Canada and Mexico.
yet the result is the same as the image above shows.
is there anyone that can come up with an idea on why this aint working.
i can connect to the public ts3 servers with no problem using all methods.

[Rikku]

Please try to connect via the Server IP 51.161.50.222:9987

Maybe this works for you.

[sunding88]

@Rikku

51.161.50.222:9987

if that was for me it sadly had the same result. no connection.

[kn0x-Onurhan]

It’s stuck like this; I can’t create a community even though I’ve paid for it. How can we fix this?

[Tube_You]

Solution (worked for me):

I had the same issue.
The problem was the community name.

After I changed the community name to a different one, the community could be claimed successfully and the join link started working immediately.
Before that, the server address couldn’t be resolved and the claim link just opened a blank page.

So if you’re stuck with “could not resolve hostname” or a white page when claiming the community:
Try renaming the community and then claim it again.

[kn0x-Onurhan]

It’s not allowing me to change my name because it’s been suspended. Thnx for reply.
The problem continues.

[Los_Angaras06]

Hello;

I was able to access the server I’m partnered with yesterday, but I can’t access it today. There is no error in my computer’s date and time settings, and we reset the server. Why can’t I access the server?

Also, other people can connect to the server; only my connection has a problem.

[LeonMarcelHD]

Please check the first reply to troubleshoot any connection issues.

[onidam62]

Hi everyone.
I just download teamspeak 3 and i try to play knighonline with my clan
They are coming from one country, I am coming from different one but not so far from them.
When i put the name and password to log in the server voice i got an error that said about failed connect to team speak.
Why is that? I must VPN to join this server? someone can help me please?

ty

[TekThunder]

[onidam62]

Hi Chris
I cant connect to a server in TS3. When I write the server and password of my team i got a failed massage.
I tried connect to the test server you published above and its successes. So what is the problem with my team server?

[MKirito]

Hi
Can’t enter any official servers on TS 6. I’ve checked the firewall, client is allowed. I’m from Moscow. I can connect to Russian servers and few foreign, but mostly I can’t. It says “failed connection initialization”.

[REPOMANROYALE]

I’m having this same issue. I created a community to try it out, and it just keeps saying “could not resolve hostname” but its pointing to the teamspeak hosted server? This test isnt going well so far…

[TheTrueDarkSoul]

I have setup the community, it allows me to claim it, and I can see it attempt to open it in the app, but it will not resolve host name, how to fix?

[bonse7]

same issue