You can't connect to a server? // Can not connect to the server

There are many reasons why a connection could not be made to desired server.

  • Check that you really did entered the right address, IP or server nickname

  • Make sure, that your server is not offline. Yes this happens sometimes.
    In that case ask a buddy to connect to the server or contact your server host/the admin.

  • Try to connect to our test server first.


Try the IP & Domain and for TS6 the invitation link
Domain: voice.teamspeak.com ts-community
IP: 148.113.198.70 79.137.98.37:9994
Invitation link for TeamSpeak 6 tmspk.gg/8a2Ef4FV tmspk.gg/PRf5qqlZ

  • Can friends connect to the server? Compare what they did enter in their bookmark or Quick connect field.

  • Are you sure, you did not block the client in your firewall?

  • If it fails, check your firewall settings, maybe you have blocked the client or your disallowed UDP traffic through your router or firewall.

  • If you can reach the server, ask their server provider for network problems or maybe your or their provider blocked your country.

  • Make sure, that the server host has opened port 9987 for UDP traffic

  • Make sure your ISP allows voice programs which need UDP at all.

  • When connecting to a computer in own network always use the LAN IP of that computer. Same counts for mobile clients when you are connected in Wi-Fi.

  • Hint: The client does not need any port forwarding. You only need to be able to connect via UDP to servers.


Additional connection problems in mobile client (Android and iOS)

Follow all steps above first!

  • Use Wi-Fi when mobile connection is blocked from your mobile service provider or has a bad quality or an high ping.

  • Check your connection quality in 3G/4G/5G/Wi-Fi network.

  • Check your ping to target server.

  • Allow the client to connect if you have a antivirus or firewall installed

21 Likes

I get this error when I try to join new specific server. I am able to connect another server without any issues. TS 6 beta. What should I do?
I can connect to voice.teamspeak.com
Though I can’t connect to 51.68.181.92:9987 (also my server has 9993 in the end).
I opened ports 9993, 10011, 30033, 9987 in my router settings, but in port-check websites it is displayed as closed anyway. My firewall is off completely since I installed it, I dont have antivirus.

P.S. the same issue in TS3. Only 1 server is problematic.
Logs

[2025-05-21 01:16:06.851] [info] Notifications_Windows ctor
[2025-05-21 01:16:06.862] [info] TeamSpeak Client 6.0.0-beta2 (2025-01-21 14:07:05)
[2025-05-21 01:16:06.862] [info] SystemInformation: Windows 10 (19045) x64 (AMD or Intel) Binary: 64bit
[2025-05-21 01:16:06.882] [warning] calling clientlib functions on uninitialized clientLib
[2025-05-21 01:16:06.882] [warning] calling clientlib functions on uninitialized clientLib
[2025-05-21 01:16:06.882] [warning] calling clientlib functions on uninitialized clientLib
[2025-05-21 01:16:06.882] [warning] calling clientlib functions on uninitialized clientLib
[2025-05-21 01:16:09.462] [info] Initialized with 2 channels in 32bit, 48kHz. - Динамики (4- USB PnP Sound Device)
[2025-05-21 01:16:09.483] [info] Initialized with 1 channels in 32bit, 48kHz. - Микрофон (4- USB PnP Sound Device)
[2025-05-21 01:16:09.498] [info] Initialized with 2 channels in 32bit, 48kHz. - Динамики (4- USB PnP Sound Device)
[2025-05-21 01:16:09.499] [info] Connecting to 62.104.20.163:9993
[2025-05-21 01:16:09.499] [info] Connecting to resolved address 62.104.20.163:9993
[2025-05-21 01:16:11.045] [warning] Server at URL https://clientapi.myteamspeak.com/tschat responded: 400 
[2025-05-21 01:16:11.045] [warning] failed to get contact list - connection error: 1 - All servers failed
[2025-05-21 01:16:36.857] [info] starting download for http://update.teamspeak.com/windows/x64/latest/info.json
[2025-05-21 01:16:37.183] [info] connected to push system.
[2025-05-21 01:24:07.524] [info] Initialized with 1 channels in 32bit, 48kHz. - Микрофон (4- USB PnP Sound Device)
[2025-05-21 01:24:07.541] [info] Initialized with 2 channels in 32bit, 48kHz. - Динамики (4- USB PnP Sound Device)
[2025-05-21 01:24:07.542] [info] Connecting to 62.104.20.163:9993
[2025-05-21 01:24:07.542] [info] Connecting to resolved address 62.104.20.163:9993
[2025-05-21 01:24:15.626] [info] Initialized with 1 channels in 32bit, 48kHz. - Микрофон (4- USB PnP Sound Device)
[2025-05-21 01:24:15.644] [info] Initialized with 2 channels in 32bit, 48kHz. - Динамики (4- USB PnP Sound Device)
[2025-05-21 01:24:15.644] [info] Connecting to 62.104.20.163:9993
[2025-05-21 01:24:15.644] [info] Connecting to resolved address 62.104.20.163:9993
[2025-05-21 01:27:37.504] [info] Initialized with 2 channels in 32bit, 48kHz. - Динамики (4- USB PnP Sound Device)
[2025-05-21 01:27:37.505] [info] Connecting to voice.teamspeak.com:9987
[2025-05-21 01:27:37.505] [info] Trying to resolve to voice.teamspeak.com:9987
[2025-05-21 01:27:37.512] [info] A/AAAA DNS resolve for possible TSDNS successful, "voice.teamspeak.com" =(h: 148.113.198.70 p:0)
[2025-05-21 01:27:37.512] [info] A/AAAA DNS resolve successful, "voice.teamspeak.com" =(h: 148.113.198.70 p:0)
[2025-05-21 01:27:37.513] [info] A/AAAA DNS resolve for possible TSDNS successful, "teamspeak.com" =(h: 188.114.98.224 p:0)
[2025-05-21 01:27:37.521] [info] SRV DNS resolve unsuccessful, "_tsdns._tcp.teamspeak.com" Domain name not found
[2025-05-21 01:27:37.566] [info] SRV DNS resolve successful, "_ts3._udp.voice.teamspeak.com" =(h: voice.teamspeak.com p:9987)
[2025-05-21 01:27:37.566] [info] A/AAAA DNS resolve successful, "voice.teamspeak.com" =(h: 148.113.198.70 p:0)
[2025-05-21 01:27:37.566] [info] Connecting to resolved address 148.113.198.70:9987
[2025-05-21 01:27:37.699] [info] server sent ciphers:1
[2025-05-21 01:27:37.828] [info] server sent ciphers:1
[2025-05-21 01:27:37.960] [info] Selected cipher:0
[2025-05-21 01:27:39.517] [info] TSDNS queried unsuccessfully 148.113.198.70:41144
[2025-05-21 01:27:39.517] [info] No TSDNS found
[2025-05-21 01:27:39.517] [info] TSDNS queried unsuccessfully 188.114.98.224:41144
[2025-05-21 01:27:39.517] [info] No TSDNS found
[2025-05-21 01:28:08.198] [info] Initialized with 2 channels in 32bit, 48kHz. - Динамики (4- USB PnP Sound Device)
[2025-05-21 01:28:08.198] [info] Connecting to 51.68.181.92:9987
[2025-05-21 01:28:08.198] [info] Connecting to resolved address 51.68.181.92:9987
[2025-05-21 01:28:41.624] [info] Initialized with 2 channels in 32bit, 48kHz. - Динамики (4- USB PnP Sound Device)
[2025-05-21 01:28:41.625] [info] Connecting to 62.104.20.163:9993
[2025-05-21 01:28:41.625] [info] Connecting to resolved address 62.104.20.163:9993
[2025-05-21 01:30:42.559] [info] Notifications_Windows dtor

That server seems to be offline.

Please reach out to the owner / host of the server to solve this issue.
I just saw that this is the IP that is linked in the first post. This does not seem to be the most up to date IP, therefore I will update that post later today.

Can anyone else connect to the server you wanna join?

2 Likes

Yes i can connect to the given Server IP Adress. (I only tested it with the TeamSpeak 3 Client)

This is the Server online report:

The Server needs a password to join:

if it was answer on my post, then yes, other ppl sit here on daily basis. I tried with VPN and managed to connect to it. But problem is VPN covers whole PC, there is no split tunneling, so I cant use VPN all the time.

In this case you get in contact with your ISP or the server host to further troubleshoot and solve this connection issue.

You can also switch to a different VPN provider where you can select specific apps you’d like to use the VPN with or set up a reverse proxy on your computer, this however is complicated and technical knowledge is needed.

3 Likes
2025/5/23 13:17:17 ClientUI Info Connect to server: ts.wybm.cyou
2025/5/23 13:17:17 ClientUI Info Trying to resolve ts.wybm.cyou
2025/5/23 13:17:17 TSDNS Info A/AAAA DNS resolve unsuccessful, wybm.cyou DNS server returned answer with no data
2025/5/23 13:17:17 TSDNS Info A/AAAA DNS resolve for possible TSDNS successful, ts.wybm.cyou =(h: 129.204.19.180 p:0)
2025/5/23 13:17:17 TSDNS Info A/AAAA DNS resolve successful, ts.wybm.cyou =(h: 129.204.19.180 p:0)
2025/5/23 13:17:19 TSDNS Info SRV DNS resolve unsuccessful, _tsdns._tcp.wybm.cyou Domain name not found
2025/5/23 13:17:19 TSDNS Info SRV DNS resolve unsuccessful, _ts3._udp.ts.wybm.cyou Domain name not found
2025/5/23 13:17:19 TSDNS Info TSDNS queried unsuccessfully 129.204.19.180:41144
2025/5/23 13:17:19 TSDNS Info No TSDNS found
2025/5/23 13:17:19 ClientUI Info Lookup finished: ip=129.204.19.180 port=9987 query=ts.wybm.cyou error=0
2025/5/23 13:17:19 ClientUI Info Resolve successful: 129.204.19.180:9987
2025/5/23 13:17:19 ClientUI Info Initiating connection: 129.204.19.180:9987
2025/5/23 13:17:19 ClientUI Info Connect status: Connecting
2025/5/23 13:17:20 PktHandler Info server sent ciphers:1
2025/5/23 13:17:20 PktHandler Info Selected cipher:0
2025/5/23 13:17:20 PktHandler Devel Puzzle solve time: 2
2025/5/23 13:17:26 PktHandler Info Cleaning up connection because of 5 resends of COMMAND packet
2025/5/23 13:17:26 ClientUI Info Connect status: Disconnected
2025/5/23 13:17:26 ClientUI Info Failed to connect to server, want autoreconnect = 0

When I try to join any server it either doesn’t let me join and displays this error or lets me join for ~10 seconds, without being able to connect to any channel to then again kick me out with the same error.

  • Do other people have the same issue?

  • Have you tried a different network connection (WiFi / Hotspot / mobile network)

  • do the official servers work?

2 Likes

None of my friends have the same issue.

I tried using 3 different WiFi-s, and nothing seemed to work

I only used official servers before, and the first one you attached doesn’t even open for me, the second one lets me in and then I get the connection error after 10-ish seconds. I can’t join or create any channels in those 10 seconds either.

  • What are your system specs

  • What happens when you join a server with less people on it?

  • How fast is your internet connection?

2 Likes
  • AMD Ryzen 5 5600X, 32gbs of RAM, GeForce RTX 4060Ti, Windows 10
  • When I tried to join a random public server with like 10 people on it, it actually did let me in
  • It is normal, about 100Mbps both on download and upload

In this case I guess that you’ll have some connection issue and then you’ll time out due to too much activity on the server

2 Likes