Failed to download revocation list - myTS Features are not available

[Rikku]

Please take have a look at this Thread on 1st Post: The TeamSpeak server could not validate your myTeamSpeak ID // myTS id is invalid

And can you post your TeamSpeak 3 Client log?

[Swedishkiller12]

i dont have acces to that as i am not the holder of the server, but i am the only one that has this problem

[Rikku]

I mean not the Server Log. You have access to the Client Log.

The Client Log is stored under: AppData\Roaming\TS3Client\logs

[Rikku]

@Swedishkiller12

2022-09-18 18:24:28.456090|INFO | | |current mytsid data is invalid - blocked to request new
2022-09-18 18:24:28.456090|WARNING | | |failed to initialize encryption - functionality limited

You may get the message caused by a password reset and you can not change it till you enter your recovery key in the client or do a fallback in the client.

[Swedishkiller12]

ok, i did change my password, but i do not have the recovery key. And i have made a hole new user and reinstalled teamspeak after that, but the same thing happens after that

[Rikku]

Then please do the following and do a fallback maybe you are lucky and its recovered.

@Rikku

• Click on Restore Recovery Key
  
  
• *Click on the Fallback Button if you don’t have your Recovery Key
  
  

[Swedishkiller12]

Some success. I can now se my personal icons, but not the icons for the differnet servers

[Cornelius]

@Swedishkiller12

I can now se my personal icons, but not the icons for the differnet servers

Your icons, which you see next to your nickname on all servers, are your myTeamSpeak badges. You can customise them via your myTeamSpeak account. The server icons have nothing to do with this.

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@Swedishkiller12

“The icon for the server was not found.” and also other icons are not found. and this only began happending recently.

That’s no issue on your side. That’s on server’s side.

The problem can be solved by moving the file folder to the new location of the server or by uploading the icons to the server again.

[Swedishkiller12]

What about avatars

[Rikku]

The server owner has the possibility to allow avatars on his server,
so please contact the Server Owner

[Swedishkiller12]

ok. thx for the help guys i will contact the owner with a better understanding of the problem.

[Cornelius]

@Swedishkiller12

What about avatars

The server shows the error message <21:04:02> Transfer "avatar" reports: (lost file transfer connection), which means that the required ports aren’t enabled.

The admin of the server needs to open the filetransfer port 30033 TCP.

Other useful ports for the TeamSpeak Server can be found at TeamSpeak Ports.

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Note: This could actually also cause the issue of the icons. The port must also be enabled for this.

[z1Rans]

moved to right thread

i cant use myteamspeak id is ts3. It’s myself server.

[TS.ChrisR]

The server (AND client) you are using can not reach you service domain (ts3services.teamspeak.com) and so their myTS ID never was validated and rejected for a connection to the server.

Removed the image. Please never share your admin token with the internet

[jcdenton7]

Hello everyone,

I didn’t want to open a new thread for this, so I’ll use this one.

I’ve just uploaded a new server and I’m getting the same error message:

2024-07-15 10:32:04.877521|INFO | | |Puzzle precompute time: 1018 2024-07-15 10:32:04.879398|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033 2024-07-15 10:32:04.882797|INFO |Query | |Using a query thread pool size of 2 2024-07-15 10:32:04.953475|INFO |Query | |listening for query on 0.0.0.0:10011, [::]:10011 2024-07-15 10:32:04.954404|INFO |Query | |listening for ssh query on 0.0.0.0:10022, [::]:10022 2024-07-15 10:32:04.954472|INFO |Query | |listening for http query on 0.0.0.0:10080, [::]:10080 2024-07-15 10:32:04.954742|INFO |CIDRManager | |updated query_ip_allowlist ips: xxx.xxx.xx.xxx/32, 127.0.0.1/32, ::1/128, xxx.xxx.xx.xx/32, xx.xx.xx.xxx/32, 2024-07-15 10:32:05.969936|INFO |ServerLibPriv | |failed to download revocation list - count: 1

It’s a freshly set up server, there’s no firewall or anything similar set up. Why could the list not be updated?

Thank you in advance

[prmwilliams]

for the last almost 24 hours I’ve been getting that error everywhere I go in my control panel. I also can’t log into my server that’s hosted on Lightspeed gaming and keep getting a Database error. multiple people have this same issue now and so far there’s been no response to a ticket or message about known issues.

[TS_Dave]

Database Error

With this (assuming you’re renting from a hoster) you will need to reach out to the hoster directly so they can get this looked into and fixed for you, so if you haven’t already done so send them a message so they can get your server back up and running.

[prmwilliams]

Have already done that. Haven’t heard anything back. Sounds like they’re having issues across the board though as multiple people have been having this same issue.

[jcdenton7]

But that doesn’t change my problem. Can I ignore the message, will the license still be renewed?

By the way, the server is self-hosted. I had forgotten that

[ODK1]

Hello
I have in my logs something “difficulte” since few days
2024-07-16 05:09:19.652805|INFO |ServerLibPriv | |failed to download revocation list - count: 1

I have no idea its it the same thing becuse “Accounting” its not in my log to see just this one.