Hello, I don’t know if this will be read, ignored or whatever your destiny, regardless I want to report my experience with the TeamSpeak sponsorship program.
Initially I want to inform you that I am a former TeamSpeak user, since 2, I grew up using TeamSpeak, it has always been my preferred communication tool and despite everything it still is. Maybe it doesn’t matter!
I have doubts about how TeamSpeak sponsorship works, what are the criteria? Are they the same for everyone?
The experience I had was not very pleasant. I have had a community for a few years (10 years), and we always use TeamSpeak, we started with 32 slots in 2010 with the arrival of new members, we got an NPL, and so our community grew and the 512 slots were no longer enough. In 2019, before the current partnership program, we requested and made it clear that we were well attended by a TeamSpeak member, provided us with an activation license with 600 slots, which was subsequently increased to 750. For one year it was perfect, our community grew and we had an average of 700 people online. I always kept TeamSpeak publicized on the website, forum and social networks. After all, it had been running for a few years.
I would like to make it clear that I have NEVER asked for a donation of any kind, respecting the rules of the NPL, despite the costs of keeping everything running. Everything we have and donated, Sinusbot License, JT3ServerMod Hosting, etc.
The time has come to request a license renewal, I was guided by the support to ask for a sponsorship. I requested a 1024 slots license, which I knew was too much, but the options were 512 or 1024.
Initially it was refused, so I asked for a reason to maybe adapt to the new standards. In summary, I was informed that we did not have a participation from our users on our social media pages. We don’t have many likes, we only have 3220 likes on Facebook to be more precise, and on other networks some followers, Twitter 3100, but we don’t have interaction with users, also because most of the interactions are made by TeamSpeak itself.
The license was coming to end and we needed to maintain the server so I requested a few days (which was answered) to try to create this interaction on our pages, which was not easy. Unfortunately we were unable to achieve the requested.
Then the license was canceled. Our server, which averaged 600/700 users online, now had only 32 slots. I requested my old NPL to try to recover our operation with less slots, but I was informed that it was not possible to recover. The communication with TeamSpeak sponsorship ended there, I think I’m on the Blacklist .
Some members went to other platforms available on the market (you already know which one).I did not want to simply erase a community of years, I tried to hire a license, but it is very expensive, we have no profit, no money donations. I was already convinced it was the end. So kindly a member of our community, who had his server with an old NPL and did not use the 512 slots, lent his license, and today we are alive thanks to that.
I understand that we may not have what is necessary to receive the TeamSpeak partnership, we tried to make changes, but it was not possible to enter the new standards. I had tried to understand.
What made me a little uncomfortable, because I follow your social networks is to see the partners that are approved.
Some still have the link to the Disc… on their websites, a low number of user likes, lower than ours, zero in some cases. Not meeting the minimum recommendations requested. Or are they different? So I don’t understand why we don’t?
Maybe I’m wrong, but this was the experience I had. We dedicate a lot of time to that, I think it’s unfair.
Currently I know that the NPL is illegal, but I ask you not to remove it, after all, this is the only way I can maintain this community.
If I posted in the wrong place, I apologize.
Thanks to those who read.
Old TeamSpeak User