You can't connect to a server?

Can you please post the full TeamSpeak 3 Client Log?

You can found the Log under: AppData\Roaming\TS3Client\logs

1 Like

Something is blocking the connection. I can connect to the server. Might be local restrictions to the server or government restrictions.

You need to use the port if you have not. 53111

1 Like
  • Check your firewall and make sure it doesn’t block TeamSpeak at all.
  • Check your security software to make sure it doesn’t block any ports or protocols (some like to block UDP traffic which is essential for TeamSpeak)
  • Check your router and search for any firewall, SPI Firewall, DDoS Protection, Flood Protection or similar and disable those option
  • Occasionally it helped to disable “UDP Checksum Offload” for the network card. On Windows this can be found in the device manager, properties of the network adapter under the advanced tab.

I tried test links, and so 1 works, but the ip address does not



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2022-05-11 19:27:31.333402|INFO    |              |   |TeamSpeak Client 3.5.6 (2020-11-25 13:53:42)
2022-05-11 19:27:31.333402|INFO    |              |   |SystemInformation: Windows 10 (19044) x64 (AMD or Intel) Binary: 64bit
2022-05-11 19:27:31.333402|INFO    |              |   |Using hardware aes
2022-05-11 19:27:31.369783|DEBUG   |Direct Sound  |   |setting timer resolution to 1ms - 
2022-05-11 19:27:31.430350|INFO    |ClientUI      |   |OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.0.57ea533f79a7)
2022-05-11 19:27:31.431326|ERROR   |RevocationListCache|   |Failed to import revocation list from cache
2022-05-11 19:27:31.550441|INFO    |              |   |*** Time [ICONMANGER]: 119
2022-05-11 19:27:31.551407|INFO    |Addons        |   |Checking for addon updates...
2022-05-11 19:27:31.730342|INFO    |              |   |successfully downloaded revocation list for accounting
2022-05-11 19:27:31.773220|INFO    |SyncImpl      |   |Creating default config in local storage
2022-05-11 19:27:31.897933|INFO    |              |   |successfully downloaded revocation list for myteamspeak id
2022-05-11 19:27:31.907980|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2022-05-11 19:27:31.907980|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
2022-05-11 19:27:32.214426|INFO    |              |   |*** Time [BUILD_GUI]: 299
2022-05-11 19:27:32.235407|INFO    |              |   |*** Time [SERVERVIEW]: 330
2022-05-11 19:27:32.281089|INFO    |              |   |*** Time [SERVERVIEWMANAGER]: 489
2022-05-11 19:27:33.429309|INFO    |              |   |*** Time [MAINWINDOW]: 2546
2022-05-11 19:27:33.429309|INFO    |              |   |*** Time [INIT]: 2547
2022-05-11 19:27:33.453281|INFO    |ClientUI      |   |Qt version: 5.12.3
2022-05-11 19:27:33.453281|INFO    |ClientUI      |   |Using configuration location: C:\Users\vital\AppData\Roaming\TS3Client\settings.db
2022-05-11 19:27:35.703666|INFO    |Bookmarks     |   |Collecting autoconnect bookmarks
2022-05-11 19:27:35.704665|INFO    |ClientUI      |   |Last update check was: Never
2022-05-11 19:27:35.870504|INFO    |Update        |   |Checking for updates...
2022-05-11 19:27:35.873496|INFO    |Newsticker    |   |Newsticker language change detected
2022-05-11 19:27:35.875490|INFO    |Newsticker    |   |Newsticker next check: 
2022-05-11 19:27:35.876487|INFO    |Integrations  |   |Requesting integration icon download from https://ts3services.teamspeak.com/integration_icons/twitch/twitch.svg
2022-05-11 19:27:35.962646|INFO    |Addon_Download_Manager|   |Download completed: C:/Users/vital/AppData/Local/Temp/control-13win64_5d002c29b8529.ts3_plugin Addon_Uuid:fe337fce-f1c4-425f-a95a-b88d0badda16 Version: 4
2022-05-11 19:27:36.313630|INFO    |Update        |   |License update available; version 0 to 5 (min version 0 to 4)
2022-05-11 19:27:36.446220|INFO    |LicenseViewer |   |View license: version=5, language=ru, require accept=1
2022-05-11 19:27:36.447218|INFO    |LicenseViewer |   |Requesting remote license for version 5 and language ru
2022-05-11 19:27:36.449210|INFO    |Newsticker    |   |Newsticker not found for language ru
2022-05-11 19:27:36.466164|INFO    |Addon_Download_Manager|   |Download completed: C:/Users/vital/AppData/Local/Temp/gamepadjoystickpluginwin64_5d0043f73bedc.ts3_plugin Addon_Uuid:9415ef5c-736c-4780-b4df-4cd53c886a8d Version: 8
2022-05-11 19:27:36.860542|INFO    |Newsticker    |   |Newsticker received for language ru, expires on чт май 12 19:27:36 2022 GMT, next check in 86399 seconds
2022-05-11 19:27:36.862534|INFO    |LicenseViewer |   |Failed to download license file for version 5 and language ru, retrying english fallback
2022-05-11 19:27:36.862534|INFO    |LicenseViewer |   |Requesting remote license for version 5 and language en
2022-05-11 19:27:36.864530|INFO    |Addon_Download_Manager|   |Download completed: C:/Users/vital/AppData/Local/Temp/clientquerypluginwin64_5d2d9a74826e7.ts3_plugin Addon_Uuid:943dd816-7ef2-48d7-82b8-d60c3b9b10b3 Version: 7
2022-05-11 19:27:37.085544|DEBUG   |Addon_Install_Manager|   |(Package Installer): Add-On successfully installed and activated.
2022-05-11 19:27:37.087538|INFO    |LicenseViewer |   |Downloaded license file for version 5 and language en
2022-05-11 19:27:37.101500|INFO    |Addon_Install_Manager|   |Addon installed: Control
2022-05-11 19:27:37.229386|INFO    |Addons        |   |Installing addon Control
2022-05-11 19:27:38.206322|INFO    |Plugins       |   |Loading plugin: teamspeak_control_plugin_win64.dll
2022-05-11 19:27:38.254193|INFO    |ControlPlugin |   |Control Plugin started, accepting connections
2022-05-11 19:27:38.255191|DEBUG   |Addon_Install_Manager|   |(Package Installer): Writing /plugins/gamepad_joystick/xinput1_4.dll
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2022-05-11 19:27:38.255191|DEBUG   |Addon_Install_Manager|   |(Package Installer): Add-On successfully installed and activated.
2022-05-11 19:27:38.256188|INFO    |Addon_Install_Manager|   |Addon installed: Gamepad and Joystick Hotkey Support
2022-05-11 19:27:38.503987|INFO    |Addons        |   |Installing addon Gamepad and Joystick Hotkey Support
2022-05-11 19:27:38.818574|INFO    |Plugins       |   |Loading plugin: gamepad_joystick_win64.dll
2022-05-11 19:27:38.889438|INFO    |Gamepad Plugin|   |Found client raw input wnd proc
2022-05-11 19:27:38.889438|INFO    |Gamepad Plugin|   |Cleared device list
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2022-05-11 19:27:39.456866|INFO    |Addon_Install_Manager|   |Addon installed: ClientQuery
2022-05-11 19:27:39.520523|INFO    |Addons        |   |Installing addon ClientQuery
2022-05-11 19:27:39.762371|INFO    |Plugins       |   |Loading plugin: clientquery_plugin_win64.dll
2022-05-11 19:27:39.862872|INFO    |Query         |   |listening on 127.0.0.1:25639
2022-05-11 19:27:44.663004|INFO    |ClientUI      |   |Trying to open html from: file:///C:/Program Files/TeamSpeak 3 Client/html/teamspeak5_intro/index.html
2022-05-11 19:28:00.261151|INFO    |ClientUI      |   |Account login successful
2022-05-11 19:28:00.613274|INFO    |              |   |********** LEGACY IMPORT ***************
2022-05-11 19:28:00.614271|INFO    |              |   |Imported channel passwords
2022-05-11 19:28:00.615268|INFO    |              |   |Imported legacy hotkeys
2022-05-11 19:28:00.616266|INFO    |              |   |No legacy bookmarks found
2022-05-11 19:28:00.616266|INFO    |              |   |Imported legacy bookmarks
2022-05-11 19:28:00.619260|INFO    |              |   |Imported legacy subscriptions
2022-05-11 19:28:00.620261|INFO    |              |   |Imported legacy whisperlists
2022-05-11 19:28:06.532406|INFO    |ClientUI      |1  |Connect to server: 188.120.250.229
2022-05-11 19:28:06.532406|INFO    |ClientUI      |1  |Initiating connection: 188.120.250.229:53111
2022-05-11 19:28:06.821312|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
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2022-05-11 19:28:06.821312|DEBUG   |Windows Audio Session|   |WAS::openDevice-enter - {0.0.0.00000000}.{20ba1772-a026-485d-a300-8dd9a506867a}
2022-05-11 19:28:06.829282|DEVELOP |Windows Audio Session|   |Mix Format: SRate:48000 Bitrate: 32 Channels: 2 - Громкоговоритель и наушники (Realtek High Definition Audio)
2022-05-11 19:28:06.829282|DEVELOP |Windows Audio Session|   |Initializing with mix format. - Громкоговоритель и наушники (Realtek High Definition Audio)
2022-05-11 19:28:06.866432|INFO    |Windows Audio Session|   |Initialized with 2 channels in 32bit, 48kHz. - Громкоговоритель и наушники (Realtek High Definition Audio)
2022-05-11 19:28:06.866432|DEVELOP |Windows Audio Session|   |WAS Buffer size: 1056 - Громкоговоритель и наушники (Realtek High Definition Audio)
2022-05-11 19:28:06.866432|DEBUG   |Windows Audio Session|   |WAS::openDevice-leave - {0.0.0.00000000}.{20ba1772-a026-485d-a300-8dd9a506867a}
2022-05-11 19:28:06.866432|DEBUG   |Windows Audio Session|   |WAS::startDevice-enter - {0.0.0.00000000}.{20ba1772-a026-485d-a300-8dd9a506867a}
2022-05-11 19:28:06.866432|DEBUG   |Windows Audio Session|   |WAS::startDevice-leave - {0.0.0.00000000}.{20ba1772-a026-485d-a300-8dd9a506867a}
2022-05-11 19:28:07.346429|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2022-05-11 19:28:07.346429|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
2022-05-11 19:28:07.346429|DEBUG   |Windows Audio Session|   |WAS::openDevice-enter - {0.0.1.00000000}.{0c04c6df-3d8a-4b4f-9fb1-f1861cdd4c6b}
2022-05-11 19:28:07.348379|DEVELOP |Windows Audio Session|   |Mix Format: SRate:44100 Bitrate: 32 Channels: 1 - Микрофон (Screaming Bee Audio)
2022-05-11 19:28:07.348379|DEVELOP |Windows Audio Session|   |Initializing with mix format. - Микрофон (Screaming Bee Audio)
2022-05-11 19:28:07.371605|INFO    |Windows Audio Session|   |Initialized with 1 channels in 32bit, 44.1kHz. - Микрофон (Screaming Bee Audio)
2022-05-11 19:28:07.371605|DEVELOP |Windows Audio Session|   |WAS Buffer size: 970 - Микрофон (Screaming Bee Audio)
2022-05-11 19:28:07.371605|DEBUG   |Windows Audio Session|   |WAS::openDevice-leave - {0.0.1.00000000}.{0c04c6df-3d8a-4b4f-9fb1-f1861cdd4c6b}
2022-05-11 19:28:07.371605|DEBUG   |Windows Audio Session|   |WAS::startDevice-enter - {0.0.1.00000000}.{0c04c6df-3d8a-4b4f-9fb1-f1861cdd4c6b}
2022-05-11 19:28:07.377564|DEBUG   |Windows Audio Session|   |WAS::startDevice-leave - {0.0.1.00000000}.{0c04c6df-3d8a-4b4f-9fb1-f1861cdd4c6b}
2022-05-11 19:28:07.734669|INFO    |ClientUI      |1  |Connect status: Connecting
2022-05-11 19:28:12.735673|INFO    |ClientUI      |1  |Connect status: Disconnected
2022-05-11 19:28:12.750633|INFO    |ClientUI      |1  |Failed to connect to server, want autoreconnect = 0
2022-05-11 19:28:16.227717|INFO    |ClientUI      |1  |Connect to server: 188.120.250.229
2022-05-11 19:28:16.228713|INFO    |ClientUI      |1  |Initiating connection: 188.120.250.229:53111
2022-05-11 19:28:16.983473|INFO    |ClientUI      |1  |Connect status: Connecting
2022-05-11 19:28:21.990906|INFO    |ClientUI      |1  |Connect status: Disconnected
2022-05-11 19:28:21.994753|INFO    |ClientUI      |1  |Failed to connect to server, want autoreconnect = 0
2022-05-11 19:28:43.264357|INFO    |ClientUI      |1  |Connect to server: 188.120.250.229
2022-05-11 19:28:43.264357|INFO    |ClientUI      |1  |Initiating connection: 188.120.250.229:53111
2022-05-11 19:28:43.985130|INFO    |ClientUI      |1  |Connect status: Connecting
2022-05-11 19:28:49.047636|INFO    |ClientUI      |1  |Connect status: Disconnected
2022-05-11 19:28:49.051581|INFO    |ClientUI      |1  |Failed to connect to server, want autoreconnect = 0

6 posts were split to a new topic: The server I won in 2019 can’t be reached

Hello, I can’t join to any server using TS3. I tried versions 3.5.6(latest) and I tried 3.1.10. I was able to join every server but someday, I wasn’t able to get into any servers. My client log when I try to join:

27.05.2022 21:04:18 ClientUI Info Connect to server: hestiagaming
27.05.2022 21:04:18 ClientUI Info Trying to resolve hestiagaming
27.05.2022 21:04:18 TSDNS Info Trying to resolve server name: hestiagaming
27.05.2022 21:04:19 TSDNS Info Server name successfully resolved
27.05.2022 21:04:19 TSDNS Info Lookup: 185.255.92.151:9987, parse result: IPv4 185.255.92.151 9987
27.05.2022 21:04:19 TSDNS Info Server name resolved to IPs
27.05.2022 21:04:19 ClientUI Info Lookup finished: ip=185.255.92.151 port=9987 query=hestiagaming error=0
27.05.2022 21:04:19 ClientUI Info Resolve successful: 185.255.92.151:9987
27.05.2022 21:04:19 ClientUI Info Initiating connection: 185.255.92.151:9987
27.05.2022 21:04:19 ClientUI Info Connect status: Connecting
27.05.2022 21:04:24 ClientUI Info Connect status: Disconnected
27.05.2022 21:04:24 ClientUI Info Failed to connect to server, want autoreconnect = 0

The nickname as well as the IP address are also not reachable for me. Are you sure that the server is online?

@Cavalry_Kral please look at the 1st Post in this Thread.

  • Check your firewall and make sure it doesn’t block TeamSpeak at all.
  • Check your security software to make sure it doesn’t block any ports or protocols (some like to block UDP traffic which is essential for TeamSpeak)
  • Check your router and search for any firewall, SPI Firewall, DDoS Protection, Flood Protection or similar and disable those option
  • Occasionally it helped to disable “UDP Checksum Offload” for the network card. On Windows this can be found in the device manager, properties of the network adapter under the advanced tab.

I tried everything I can find but it doesnt work. Also, I was able to join the servers before

Then the server does no longer exist or address has changed or they block *any country.
You may ask a friend if they can connect or know anything.

1 Like

Hello.

My friend group and I have been hosting a private TeamSpeak 3 server for over 2 years without major issue. Suddenly, 3 days ago I (client) wasn’t able to connect to that server in particular and I don’t know what caused this. When I try to connect to that specific server I receive the message: “Failed to Connect to Server.”

Things I know:

  • The majority of people (approx. 8/10 people) are able to connect to the server via domain or IP without fail, with the only exception being me and one of my friend’s phone.
  • The issue has persisted for over 3 days with no hint of getting resolved.
  • I am not banned from the server in any way, shape or form.
  • All connection settings etc. is correct.
  • I can connect to other servers, it’s this server in particular I have issues with.

Things I have tried as a client:

  • Basic solutions like restarting computer, router, re-installing TeamSpeak, being up-to-date with the TS3 version etc.
  • Tested connecting with both TS3 and TS5 Beta, but to no avail.
  • Connecting with different accounts and also connecting while being logged out.
  • Connecting with all of the existing domains and IP.

Things that have been by the server-owner

  • Basic solutions like restarting server, computer and router.
  • Hosted different versions of TS3.
  • Changed local-IP and tested 3 distinct IP-adresses.
  • Looked through almost every setting in the router and its’ firewall.
  • Firewall in PC is completely disabled.

The only sensible thing that we can come up with that’s left is for the server-owner to factory-reset their PC, which is not something desirable, and will only be done as a last resort.

All help is appreciated!

Please post the Client Logs

moved by moderator

Hello,

I am unable to join this teamspeak server : ts.altis4life.net
The error says “Failed to connect to server”.
I followed the steps in this topic but nothing happens: You can't connect to a server?
I cleared my dns cache, rebooted my pc, restarted my internet box.
I even tried to connect with a laptop outside my home on another network but I still can’t connect.
It’s extremely strange, and I really don’t understand what’s going on.
Please help me.

Contact the owner or host. This address is not working and server may be offline.

1 Like

Here is the client log.

There is no server running on shown IP & Port or they block connections.

1 Like

Sorry for the late response, the Client Log was outdated since we changed IP afterwards, my bad!

Here is an updated one.

As I have said before, it is only SOME clients that are not able to connect. So far it’s like 3/12 clients that have failed to connect. I also want to re-emphasize this; we are the ones personally hosting the server, therefore we are able to access and edit everything regarding the server.

There is absolutely no need for bumping your messages. Just be patient!

My answer is the same as before. Even with that new shown IP.

Please get it touch with the host of the server.

1 Like
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