You can't connect to a server?

[ahua12121]

I can’t connect to my favorite server today。Show me that I failed to connect to the server。I’m not the person who created the server. What should I do？thank you

[Rikku]

The Server you are trying to connect is OFFLINE and therefore not accessible. Maybe you can contact the Person who own the Server and tell him, he has to start his server again.

[Fabbzh29]

Meme probleme sur plusieurs serveur… impossible de se connecter a des serveurs en favoris.

[Rikku]

Then please post your TeamSpeak 3 Client Log.
Without Client Log, we can only be guessing.

You can find the Client Log: Tools -> Client Log. Or Ctrl+L.

And you can find also under: C:\Users\your_Username\AppData\Roaming\TS3Client\logs

[Fabbzh29]

Pour mon server voici le log :

2022-11-01 08:38:35.871814|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.13.3 (2020-12-16 14:17:05)
2022-11-01 08:38:35.871814|INFO |ServerLibPriv | |SystemInformation: Windows 10 (19043) x64 (AMD or Intel) Binary: 64bit
2022-11-01 08:38:35.871814|INFO |ServerLibPriv | |Using hardware aes
2022-11-01 08:38:35.871814|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
2022-11-01 08:38:35.871814|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
2022-11-01 08:38:35.871814|INFO |DatabaseQuery | |checking database integrity (may take a while)
2022-11-01 08:38:35.903065|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
2022-11-01 08:38:35.903065|CRITICAL|Accounting | |The default license has expired. Please use the latest server version.

[Rikku]

@Fabbzh29

CRITICAL|Accounting | |The default license has expired. Please use the latest server version.

Please Update your Server Version and then try to connect.
Your Server stopped working, because he dont have the new Server Version

[smikk]

Can’t connect to the server I’m usually on. Some other servers I can’t connect to aswell. I know the servers are online. Whats up?

11/1/2022 17:19:21		Info	TeamSpeak Client 3.5.6 (2020-11-25 13:53:42)
11/1/2022 17:19:21		Info	SystemInformation: Windows 10 (22000) x64 (AMD or Intel) Binary: 64bit
11/1/2022 17:19:21		Info	Using hardware aes
11/1/2022 17:19:21	Direct Sound	Debug	setting timer resolution to 1ms -
11/1/2022 17:19:21	ClientUI	Info	OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (NVIDIA GeForce RTX 3060 Ti Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.0.57ea533f79a7)
11/1/2022 17:19:21	Addons	Info	Checking for addon updates…
11/1/2022 17:19:21	Plugins	Info	Loading plugin: gamepad_joystick_win64.dll
11/1/2022 17:19:21	Gamepad Plugin	Info	Found client raw input wnd proc
11/1/2022 17:19:21	Gamepad Plugin	Info	Cleared device list
11/1/2022 17:19:21	Plugins	Info	Loading plugin: teamspeak_control_plugin_win64.dll
11/1/2022 17:19:21	ControlPlugin	Info	Control Plugin started, accepting connections
11/1/2022 17:19:21	Plugins	Info	Loading plugin: clientquery_plugin_win64.dll
11/1/2022 17:19:21	Query	Info	listening on 127.0.0.1:25639
11/1/2022 17:19:21	Addon	Info	Addon up to date.
11/1/2022 17:19:21	Addon	Info	Addon up to date.
11/1/2022 17:19:21	Addon	Info	Addon up to date.
11/1/2022 17:19:22		Info	*** Time [MAINWINDOW_ACTIONS]: 236
11/1/2022 17:19:22	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
11/1/2022 17:19:22	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
11/1/2022 17:19:22		Info	*** Time [BUILD_GUI]: 215
11/1/2022 17:19:22		Info	*** Time [SERVERVIEW_ACTIONS]: 214
11/1/2022 17:19:22		Info	*** Time [SERVERVIEW]: 433
11/1/2022 17:19:22		Info	*** Time [SERVERVIEWMANAGER]: 460
11/1/2022 17:19:22		Info	*** Time [MAINWINDOW]: 1170
11/1/2022 17:19:22		Info	*** Time [INIT]: 1170
11/1/2022 17:19:22	ClientUI	Info	Qt version: 5.12.3
11/1/2022 17:19:22	ClientUI	Info	Using configuration location: C:\Users\smikk\AppData\Roaming\TS3Client\settings.db
11/1/2022 17:19:23	ClientUI	Info	Last update check was: Tue Nov 1 17:58:05 2022
11/1/2022 17:19:23		Info	Statistics report: Not yet, next report on Fri Nov 25 18:03:22 2022
11/1/2022 17:19:23	Bookmarks	Info	Collecting autoconnect bookmarks
11/1/2022 17:19:23	Newsticker	Info	Newsticker next check: Wed Nov 2 16:58:06 2022 GMT
11/1/2022 17:19:26	ClientUI	Info	Connect to server: 92.221.40.88
11/1/2022 17:19:26	ClientUI	Info	Initiating connection: 92.221.40.88:9987
11/1/2022 17:19:26	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
11/1/2022 17:19:26	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
11/1/2022 17:19:26	Windows Audio Session	Debug	WAS::openDevice-enter - {0.0.0.00000000}.{f481bb24-ecbe-4bd9-adce-c8c9764d5788}
11/1/2022 17:19:26	Windows Audio Session	Devel	Mix Format: SRate:48000 Bitrate: 32 Channels: 2 - Speakers (HyperX Cloud II Wireless)
11/1/2022 17:19:26	Windows Audio Session	Devel	Initializing with mix format. - Speakers (HyperX Cloud II Wireless)
11/1/2022 17:19:26	Windows Audio Session	Info	Initialized with 2 channels in 32bit, 48kHz. - Speakers (HyperX Cloud II Wireless)
11/1/2022 17:19:26	Windows Audio Session	Devel	WAS Buffer size: 1056 - Speakers (HyperX Cloud II Wireless)
11/1/2022 17:19:26	Windows Audio Session	Debug	WAS::openDevice-leave - {0.0.0.00000000}.{f481bb24-ecbe-4bd9-adce-c8c9764d5788}
11/1/2022 17:19:26	Windows Audio Session	Debug	WAS::startDevice-enter - {0.0.0.00000000}.{f481bb24-ecbe-4bd9-adce-c8c9764d5788}
11/1/2022 17:19:26	Windows Audio Session	Debug	WAS::startDevice-leave - {0.0.0.00000000}.{f481bb24-ecbe-4bd9-adce-c8c9764d5788}
11/1/2022 17:19:26	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
11/1/2022 17:19:26	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
11/1/2022 17:19:26	Windows Audio Session	Debug	WAS::openDevice-enter - {0.0.1.00000000}.{aade1cf9-403f-4052-aff5-de478631a186}
11/1/2022 17:19:26	Windows Audio Session	Devel	Mix Format: SRate:48000 Bitrate: 32 Channels: 1 - Microphone (HyperX Cloud II Wireless)
11/1/2022 17:19:26	Windows Audio Session	Devel	Initializing with mix format. - Microphone (HyperX Cloud II Wireless)
11/1/2022 17:19:26	Windows Audio Session	Info	Initialized with 1 channels in 32bit, 48kHz. - Microphone (HyperX Cloud II Wireless)
11/1/2022 17:19:26	Windows Audio Session	Devel	WAS Buffer size: 1056 - Microphone (HyperX Cloud II Wireless)
11/1/2022 17:19:26	Windows Audio Session	Debug	WAS::openDevice-leave - {0.0.1.00000000}.{aade1cf9-403f-4052-aff5-de478631a186}
11/1/2022 17:19:26	Windows Audio Session	Debug	WAS::startDevice-enter - {0.0.1.00000000}.{aade1cf9-403f-4052-aff5-de478631a186}
11/1/2022 17:19:26	Windows Audio Session	Debug	WAS::startDevice-leave - {0.0.1.00000000}.{aade1cf9-403f-4052-aff5-de478631a186}
11/1/2022 17:19:26	ClientUI	Info	Connect status: Connecting
11/1/2022 17:19:26	PktHandler	Devel	Puzzle solve time: 3
11/1/2022 17:19:31	ClientUI	Info	Connect status: Disconnected
11/1/2022 17:19:31	ClientUI	Info	Failed to connect to server, want autoreconnect = 0

[JasonJin]

Hi, I cant connect to any server.

[TS.ChrisR]

please post a log. The screenshots showed nothing related.

And try what was written in

You can't connect to a server?

There are many reasons why a connection could not be made to desired server. Check that you really did entered the right address, IP or server nickname Make sure, that your server is not offline. Yes this happens sometimes. In that case ask a buddy to connect to the server or contact your server host/the admin. Try to connect to our test server first. Please try both links under this text for testing. Click to connect to the DNS address or Click to connect to the IP address Can friends…

[Dmytro_Petrushkov]

Help me

[TS.ChrisR]

@Dmytro_Petrushkov

Help me

This post exists to help

You can't connect to a server?

There are many reasons why a connection could not be made to desired server. Check that you really did entered the right address, IP or server nickname Make sure, that your server is not offline. Yes this happens sometimes. In that case ask a buddy to connect to the server or contact your server host/the admin. Try to connect to our test server first. Please try both links under this text for testing. Click to connect to the DNS address or Click to connect to the IP address Can friends…

[Dmytro_Petrushkov]

The problem with connecting from the phone everything has already tried nothing helps

[Rikku]

Can you please provide more details:

• TS Client Version
• Android Version
• Which device are you using

Are you using any sort of Firewall or Permission Management tool on your mobile device which could potentially restrict the client from establishing a connection?

[Dmytro_Petrushkov]

TS Client Version:3.3.3
Android Version: Redmi 9 Note Pro
Which device are you using
Are you using any sort of Firewall or Permission Management tool on your mobile device which could potentially restrict the client from establishing a connection?:no one of my phone has any program listed

[Rikku]

Can you Update your TeamSpeak Android Client to the latest Version pls. The latest Version is 3.5.0 and then try again to connect.

[Hellbournne]

Hello,
since today I have not been able to connect to any server - neither the usual ones, nor the official test servers. I have followed all the steps in the original post to no avail, even going so far as to disable firewall and any virus protection alltogether. If someone could give me any pointers I’d be much obliged. Log attached:

13.11.2022 18:08:10	Direct Sound	Debug	setting timer resolution to 1ms -
13.11.2022 18:08:10	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
13.11.2022 18:08:10	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
13.11.2022 18:08:58	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
13.11.2022 18:08:58	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
13.11.2022 18:08:58	Windows Audio Session	Debug	WAS::openDevice-enter - {0.0.0.00000000}.{4660e691-ce89-40f3-a833-346f7d2169dd}
13.11.2022 18:08:58	Windows Audio Session	Devel	Mix Format: SRate:48000 Bitrate: 32 Channels: 2 - Lautsprecher (Realtek(R) Audio)
13.11.2022 18:08:58	Windows Audio Session	Devel	Initializing with mix format. - Lautsprecher (Realtek(R) Audio)
13.11.2022 18:08:58	Windows Audio Session	Devel	WAS Buffer size: 1056 - Lautsprecher (Realtek(R) Audio)
13.11.2022 18:08:58	Windows Audio Session	Debug	WAS::openDevice-leave - {0.0.0.00000000}.{4660e691-ce89-40f3-a833-346f7d2169dd}
13.11.2022 18:08:58	Windows Audio Session	Debug	WAS::startDevice-enter - {0.0.0.00000000}.{4660e691-ce89-40f3-a833-346f7d2169dd}
13.11.2022 18:08:58	Windows Audio Session	Debug	WAS::startDevice-leave - {0.0.0.00000000}.{4660e691-ce89-40f3-a833-346f7d2169dd}
13.11.2022 18:08:58	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
13.11.2022 18:08:58	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
13.11.2022 18:08:58	Windows Audio Session	Debug	WAS::openDevice-enter - {0.0.1.00000000}.{8b112520-290a-4a37-9d90-00f070ca73c5}
13.11.2022 18:08:58	Windows Audio Session	Devel	Mix Format: SRate:48000 Bitrate: 32 Channels: 1 - Microphone (Anua Mic CM 900)
13.11.2022 18:08:58	Windows Audio Session	Devel	Initializing with mix format. - Microphone (Anua Mic CM 900)
13.11.2022 18:08:58	Windows Audio Session	Devel	WAS Buffer size: 1056 - Microphone (Anua Mic CM 900)
13.11.2022 18:08:58	Windows Audio Session	Debug	WAS::openDevice-leave - {0.0.1.00000000}.{8b112520-290a-4a37-9d90-00f070ca73c5}
13.11.2022 18:08:58	Windows Audio Session	Debug	WAS::startDevice-enter - {0.0.1.00000000}.{8b112520-290a-4a37-9d90-00f070ca73c5}
13.11.2022 18:08:58	Windows Audio Session	Debug	WAS::startDevice-leave - {0.0.1.00000000}.{8b112520-290a-4a37-9d90-00f070ca73c5}
13.11.2022 18:08:58	UDPClient	Error	No connection could be made because the target machine actively refused it
13.11.2022 18:08:58	UDPClient	Error	An existing connection was forcibly closed by the remote host
13.11.2022 18:08:59	UDPClient	Error	No connection could be made because the target machine actively refused it
13.11.2022 18:08:59	UDPClient	Error	An existing connection was forcibly closed by the remote host
13.11.2022 18:08:59	UDPClient	Error	No connection could be made because the target machine actively refused it
13.11.2022 18:08:59	UDPClient	Error	An existing connection was forcibly closed by the remote host
13.11.2022 18:09:00	UDPClient	Error	No connection could be made because the target machine actively refused it
13.11.2022 18:09:00	UDPClient	Error	An existing connection was forcibly closed by the remote host
13.11.2022 18:09:02	UDPClient	Error	No connection could be made because the target machine actively refused it

[Rikku]

Would say that the firewall or router is blocking the connection.

[Hellbournne]

My firewall is currently disabled so it should not be blocking anything. I have not made any changes to my router as far as I know since yesterday. Is there any way to check wether it’s blocking Teamspeak?
The only changes I have made today were disabling IPv6, doing a DNS Flushing and updating all my drivers via the device manager and windows optional updates - could one of those have been the reason?